2015 MERCEDES-BENZ AMG S65Mercedes-benz Amg S65 2015

Complaint Information: Recalls, Investigations, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls

  • Recall 256438 [USA]: A detached roof panel can become a road hazard, increasing the risk of a crash.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2014-2020 c-class, cla, gla, s-class, glc, and gle vehicles. Please refer to mbusa's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
    dealers will replace the front panel, free of charge. Owner notification letters were mailed march 22, 2023. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of nhtsa recall number 21v-197.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 187870 [USA]: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2020 c300 coupe, c43 coupe amg, c43 amg, 2015-2020 c300, gla250, 2016-2018 C350E, cla45 coupe amg, 2015 c400, s65 amg, 2015-2019 c63 amg, 2016 c450, 2015-2016 gla45 amg, s600, 2016-2020 glc300, 2017-2019 glc43 amg, gle43 coupe amg, 2014-2019 cla250 coupe, 2014-2015 cla45 amg, 2018 glc63 amg, 2014-2017 s550, 2018-2020 s450, 2016-2019 gle63 coupe amg, 2016 gle450 coupe, 2014-2020 s63 amg, 2018-2019 s560, and 2019 glC350E vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
    mercedes-benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on september 3, 2021 and october 26, 2021. Owners may contact mbusa customer service at 1-800-367-6372.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 151154 [USA]: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
    Mercedes-benz usa, llc. (mbusa) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (ecall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.Nhtsa.Gov/odi/rcl/2019/rmisc-19v787-4620.Pdf
    mbusa has initiated an over the air (ota) remote update. Mbusa will also notify owners, and dealers will check software for a successful ota or update the communication module software as needed, free of charge. The recall began december 23, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019120008.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 117746 [USA]: If the seat belt is installed improperly, it may not properly restrain the seat occupant in the event of a crash, increasing the risk of injury.
    Mercedes-benz usa, llc. (mbusa) is recalling certain model year 2015 s550 4matic coupe, amg s63 4matic coupe, and amg s65 vehicles manufactured january 27, 2014, to april 2, 2015. In the affected vehicles, left-side front seat belts may have been installed on the right-side and vice versa. As a result, the installation angle may be incorrect, affecting the seat belt locking behavior. Additionally, the child seat restraint function for the passenger seat would not be available. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 208, "occupant crash protection," and fmvss number 209, "seat belt assemblies."
    mbusa will notify owners, and dealers will inspect the installation of the seat belts, correcting them as necessary, free of charge. The recall began on october 30, 2015. Mbusa's recall number is 2015100002. Owners may contact mbusa customer service at 1-800-367-6372.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • NCU - 24240304 - STRUCTURE:BODY: As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, mercedes-benz usa, llc (mbusa) has entered into a settlement regarding claims relating to alleg
  • LI91.18-P-077075 - SEATS: Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.G. Seat bel
  • LI82.85-P-076799 - EQUIPMENT: The mercedes me connect services cannot be activated. The remote status data does not update. Error in n112/9 - control unit for telematics services (hermes). In the hermes control unit log, under the "url" tab, the value default is st
  • NCU-2023050005 - SUSPENSION:FRONT:MACPHERSON STRUT: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz vehicles, has determined that on certain model year (a??Mya??) 2014-2020 s-class (217 and 222 platform) vehicles, the incorrect pilot bushings may have been installed in the f
  • Service - ELECTRICAL SYSTEM: Important recall informations.
  • LI68.05-P-060307 - ELECTRICAL SYSTEM: Complaint the range of the integrated garage door opener (gto) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the
  • LI09.00-P-074093 - ENGINE AND ENGINE COOLING: "my15+ m278 and m157 equipped vehicles with fault code ""P023400 a?? Boost pressure is too high"" "
  • LI8860P073470 - FUEL SYSTEM, GASOLINE: Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning
  • LI8270P071024 - EQUIPMENT:ELECTRICAL: The mobile phone address book may not be transferred completely to the multimedia system comand, audio 20, or mbux. The contact list may not be fully populated and in some instances, the call list will display telephone numbers but no names
  • Launch NCU - 202 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Mercedes-benz ag (?Mbag?), the manufacturer of mercedes-benz, has determined that on certain model year (?My?) 2013-2017 b-class, c-class, cla-class, cls-class, e-class, g-class, gl-class, gla-class, glc-class, gle-class, glk-class, gls-cla
  • LI54.30-P-072145 - ELECTRICAL SYSTEM: Ntg5.5: incorrect time shown on instrument cluster, comand display, and analog clock
  • LI82.85-P-071453 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Incorrect time and/or instrument cluster message "sos, service not activated" and/or mercedes me connect services nonfunctional
  • LI54.10-P-071499 - ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER: Xentry battery tester results disagree with workshop assessment
  • LI82.10-P-064766 - LIGHTING (PWS): Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
  • NCU - HVAC Warra - EQUIPMENT: To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, mercedes-benz usa, llc (mbusa) has entered into a settlement regarding claims relating to alleged mold and mildew type
  • LI27.60-P-071237 - POWER TRAIN: 5 to 4 coasting downshift - shift quality concern with cold trans- mission oil on model 217 or 222 in combination with engi- ne 278 and transmission 722.9 without code 835/498
  • LI82 95-P-056655 - ELECTRICAL SYSTEM: Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
  • LI33.30-P-056665 - STEERING: Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).
  • LI27.20-P-055758 - POWER TRAIN: Fc 2783 (friction power of torque converter lockup clutch is too high) or fc 0741 (actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce
  • LI88.70-P-058639 - VISIBILITY: The outside mirror jolts when retracting/extending and makes a grinding noise.
  • LI82.62-P-058583 - EQUIPMENT: Sound system: intermittent loss of sound after engine start
  • LI72.12-P-058637 - VISIBILITY: Rear door quarter window roller blind fails to extend.
  • LI72.10-P-058636 - STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS: Gap between cap and outside door handle is wedge shaped on driver door
  • LI72.00-P-058634 - STRUCTURE: Wind noises at the front door above 70 mph.
  • LI42.10-P-058354 - SERVICE BRAKES, HYDRAULIC: Squeaking noises from the service brake when braking. The complaint occurs primarily at low speeds when the operating temperature of the brakes is low.
  • LI32.22-P-058763 - SUSPENSION: Thumping/rattling/clattering noises from area of rear axle. Primarily, and sometimes only, heard by rear-seat passengers.
  • LI32.22-P-058343 - SUSPENSION: The vehicle drops at the front axle on one or both sides by more than 2 cm overnight.
  • LI07.08-P-058759 - ELECTRICAL SYSTEM: Engine diagnosis warning lamp (check engine light - cel) lights up in instrument cluster. Fault codes relating to combustion misfiring are logged in the fault memory of the engine control unit. In rare cases the engine may be in a limp-ho
  • LI01.30-P-058630 - FUEL SYSTEM, GASOLINE: Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: oil passage plug hole below high-press
  • LI54.15-P-057918 - ELECTRICAL SYSTEM: The side markers light up continuously.
  • LI54.10-P-058326 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Display message in instrument cluster "additional battery - service required"
  • LI46.10-P-057961 - STEERING: Surface damage on steering wheel trim
  • LI42.10-P-058354 - SUSPENSION: Squeaking noises from the front axle when braking
  • LI32.22-P-058343 - SUSPENSION: The vehicle drops at the front axle on one or both sides by more than 2 cm overnight.
  • LI32.22-P-058342 - SUSPENSION: Creaking noises from the area of the air suspension strut on the front axle when driving over bumps with the steering turned. Topic only reported from outer wheel until now.
  • GI88.40-P-057430 - EQUIPMENT: Message in instrument cluster "distronic pluscurrently unavailable - see owner's manual"
  • LI82.85-P-059356 - ELECTRICAL SYSTEM: The animation in individual vehicle settings such as, e.G. Mirror folding function or seat belt adjustment is missing. Note: the functions of these vehicle settings are not affected.
  • LI80.20-P-059363 - ELECTRICAL SYSTEM: The trunk lid sometimes does not open completely and does not close (completely). This complaint is accompanied by the following symptoms: - illumination of the trunk lid control button (s62/26) fails. - the actual value* of the trunk li
  • LI68.20-P-059330 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: When on rough roads and with side loads applied to the center console (leg support) cracking noise may occur in the transition between the instrument panel and the center console.
  • LI35 30-P-058566 - POWER TRAIN: Throttle lift-off clunking noises at drive shafts of rear axle
  • LI33 30-P-056665 - SUSPENSION: Throttle lift-off clunking noises at drive shafts of front axle
  • LI54-10-P-069831 - HYBRID PROPULSION SYSTEM: Electric range is reduced after brief period
  • LI83-70-P-064480 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: "high-voltage battery warning message" in instrument cluster
  • LI82-85-P-069789 - ELECTRICAL SYSTEM:SOFTWARE: Ntg 5.5 head unit - browser shows "fault during authentication" message
  • LI54 65-P-066765 - BACK OVER PREVENTION: Reversing camera nonfunctional on vehicles with code 805 yom 14/1 (my15)
  • LI82.70-P-060004 - EQUIPMENT:ELECTRICAL: Iphone mobile phone: various complaints after software update to ios8
  • P-SC-2015030002 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM): Update transmission and engine control module software
  • LI80.61-P-061174 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE: Vehicle cannot be opened via keyless-go and radio remote control
Known Recall Investigations

  • Front roof panel detachment investigation as of 20210108

    On january 8, 2021, after ongoing review with mercedes benz, the national highway traffic safety administration (nhtsa) office of defects investigation (odi) opened pe21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 mercedes-benz (mercedes) c-class vehicles.The subject front roof panel is a stationary panel composed of polycarbonate and is attached to the vehicle via adhesive at the time of manufacture. The panel is found on subject vehicles equipped with panoramic sunroofs. Over time, the subject panels may exhibit cosmetic degradation leading to replacement of the panel, a procedure which entails: removal of the old panel and adhesive, site preparation, and installation of a replacement panel with new adhesive.The consumer complaints that prompted the opening of pe21-001 all described detachments of front roof panels that had been replaced after the vehicle was put into service.Mercedes internal investigation identified a broader scope of affected vehicles (2014-2020 cla, gla, c, s, glc, and gle class) and found the following potential service procedure- related causes of front roof panel detachments:- improper surface pretreatments such as the use of the wrong primer or cleaner or scoring of the surface; or - use of the incorrect adhesive.These conditions lead to a front roof panel bond that, even if sound at the time of repair, cannot maintain its strength over time and environmental exposure.Mercedes updated its service and parts ordering systems to reinforce the proper use of specified kits and procedures via webinars, shop foreman meetings, and explicit reference to the risks incurred by diverging from the repair procedures. Mercedes is also furnishing parts ordering assistance, and will hold dealerships accountable for improper repairs.Odis analysis of the ten complaints it has received from the public (voqs) and mbusas complaint data submitted in response to the information request letter for pe21-001 identified a total of 57 non-duplicative reports alleging incidents in which the front roof panel detached from the vehicle while in motion. Included within the 57 reports are incidents where consumers state the panel detached "...And flew off into traffic."on march 19, 2021, mercedes notified nhtsa that it would recall subject vehicles with front roof panels known to have been replaced after the original sale of the vehicle. In total, the recall (designated as recall 21v197) covers 15,099 vehicles that were ever registered in the united states. Based on recall 21v197 and the remedy implemented by mercedes, further investigation does not appear to be warranted at this time.Accordingly, this investigation is closed.The odi complaints cited above can be viewed at www.Nhtsa.Gov under the following odi identification numbers: 11376425, 11352686, 11351629, 11349158, 11341541, 11337594, 11324100, 11311591, 11222127, 11404183

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • C350E [1] C350E
  • P0234 [1] Engine Turbocharger/Supercharger Overboost Condition
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
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