2004 Mercedes-Benz CLK320Mercedes-benz Clk320 2004

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 247645 [USA]: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2001-2011 c-class, clk, e-class, and cls vehicles. Please refer to mbusa's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
    dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed february 3, 2023. Owners may contact mbusa customer service at 1-800-367-6372. This recall expands nhtsa recall number 19v-918. Mbusa's numbers for this recall are 2023010004, 2023010005, and 2023010006.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 154261 [USA]: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
    Mercedes-benz usa, llc. (mbusa) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.Nhtsa.Gov/odi/rcl/2019/rmisc-19v918-4126.Pdf
    mbusa will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began july 10, 2020. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020040011.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • NCU - 24240304 - STRUCTURE:BODY: As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, mercedes-benz usa, llc (mbusa) has entered into a settlement regarding claims relating to alleg
  • LI91.18-P-077075 - SEATS: Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.G. Seat bel
  • LI8270P055572 - ELECTRICAL SYSTEM:SOFTWARE: Mobile phone cotacts are not transferred completely.
  • LI27.50-P-071658 - POWER TRAIN: Harsh engagement when changing gear range from p to d or r
  • LI47.20-P-054958 - FUEL SYSTEM, GASOLINE: Combination message: "clean fuel filter" is displayed. The fault code 162500 (water level message - bosch) or P226997 (water level message - delphi) or 171600 (filter load - bosch) is stored in the engine control unit.
  • LI05.10-P-058758 - ENGINE AND ENGINE COOLING: Noise: a rattling noise may be heard from the area of the chain drive for approx. 2-5 seconds after engine start. And/or: fault code entries in engine control unit: sim271de20: P001177 the position of the intake camshaft (cylinder bank
  • LI35.30-P-058566 - POWER TRAIN: Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
  • GI88.40-P-057430 - EQUIPMENT: Message in instrument cluster "distronic pluscurrently unavailable - see owner's manual"
  • C1A140101 - EQUIPMENT:ELECTRICAL: This customer 1 action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the verizon
  • LI91.25-P-059380 - SEATS: Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
  • LI91.10-P-049799 - ELECTRICAL SYSTEM: The presence of a quiescent current can have several causes. These are not always recognized and lead to an increased number of ok components being removed. Possible hall sensor faults or normalization faults can exist which can be elimin
  • LI91.10-P-048497 - STRUCTURE: Noise complaints when load on backrest frame changes. Affects the driver and front passenger seats. Also perform the remedial action if you are performing work on: - backrest frame - backrest cover or - guide rail of head restraint. I
  • LI05 20-P-067123 - ENGINE (PWS): Oil in engine wiring harness
  • LI91 45-P-066075 - SEAT BELTS: Seat belt extender toothed rack sluggish or makes noises
  • LI27.60-P-059296 - POWER TRAIN: Selector lever blocks in position "p" (brake applied)
  • LI68.05-P-059193 - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: Sentex gate operator with clik card remote not compatible with homelink
  • LI83.00-P-052510 - ELECTRICAL SYSTEM: Malfunctions of various control units and/or on-board power supply problems caused by water in the control unit tray under the driver/front passenger seat (dislocated, pinched or leaking condensation hose)
  • LI82.70-P-060004 - EQUIPMENT:ELECTRICAL: Iphone mobile phone: various complaints after software update to ios8
  • 40-P-052794 - SEAT BELTS: Mercedes benz: front or rear seat belt does not roll up correctly. Dirt deposits on the seat belt guide due to soiled seat belt. Also included models 169, f cell, 246, and 231. No model years given. *js
  • 20-P-053398 - STEERING: Xentry: rattling/thumping noises from the area of the steering on rough roads or when driving over road undulations. No model years given. Also included models 168 and 172. *js
  • LI-58-40 - ENGINE AND ENGINE COOLING:ENGINE: Xentry (mercedes): engine warning lamp is currently on or was on and a delay fault of the camshaft adjust to current or stored in the engine control unit. Models 171, 203, 209, 211, 219, 221, 216, 230, 164, 251, and 403. No model years li
  • PB-91-60-53A - ELECTRICAL SYSTEM: Mercedes vehicle: the srs indicator lamp is illuminated and code B1058 and b2dbo are stored, replace the srs control unit. Models 203 and model 209. Model years unknown. *pe
  • PB-82-10-376F - EXTERIOR LIGHTING:HEADLIGHTS: Mercedes vehicles: the xenon or bi-xenon headlamp not functioning. A function description can be found in wis document gf8s.10-p-20010 (203), gf82.10-p-0003q (209); gf82.10-p-3002r (230). Model years uknown. *pe
  • 2008010001 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: Mercedes-benz - check catalytic converters and replace if necessary - models 203, 209, 211, 215, 230 - model years 2004-2005. *nj update 8/7/2008. *pe
  • 462046 - STEERING:RACK AND PINION:RACK: Play in the rack and pinion steering system. Models 203, 209, 210, 211, 215, 220, 230. Mercedes benz. *kb updated 5/13/09. *pe
  • 470036 - FUEL SYSTEM, OTHER: Mercedes: the fuel level indicated in the instrument cluster does not match the actual fill level. This may be caused by a fault in the fuel level sensor function chain: hydraulic and electrical lines and their connections, rear sam or in

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P2269 [1] Water in Fuel Condition
  • P0011 [1] "A" Camshaft Position - Timing Over-Advanced or System Performance (Bank 1)
  • B1058 [1] B1058
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20200125

The airbags deployed on their own without a collision. I was driving 30 mph on a residential street with roads in excellent condition when all the sudden the steering wheel and passenger dash airbags went off out of n o where.

NoNoN NoneNone20200124

The airbags deployed on their own without a collision. I was driving 30 mph on a residential street with roads in excellent condition when all the sudden the steering wheel and passenger dash airbags went off out of n o where.

NoNoN NoneNone20170108

Engine light came on , windshield wipers stopped working, drivers side window stopped working, multiple error lights, on multiple dates.

NoNoN NoneNone20160913

On o around september 14, 2016 i fueled this auto i recently purchased as a second car. My garage began to wreak heavily of gasoline. My home is totally electric and i have no gas powered items in there. My other vehicle never smells and i have had it 2 years. I removed the mb and the smell no longer existed, eliminating any other source. I researched this complaint on the internet and was shocked at the number of complaints ignored and the obvious impending dangers. This car had only 68000 miles and seems to have been serviced frequently per car fax. Per internet complaints this travesty was never recognized b mbusa and owners were left holding the lemon and dealers got away as well. I am concerned because i do not know what else is connected to this fuel dilemma! I know the dangers and i do not want it to erupt in fire and destroy me, my house nor my new porsche! This seems costly and an accident awaiting to happen. I cannot understand why others with documented problems on the internet have not registered a complaint with you. I am appalled and chagrined at mbusa for allowing this problem to exist. I will be contacting every one i am able to regarding the serious and eminent danger of this fuel line malady.

NoNoN NoneNone20140724

We would like to submit a complaint. We own a 2004 clk320 which has presented with continuing problems. When we purchased the vehicle, the rear axle alignment was defective in which required realignment and rear tire replacement. At 21,937 miles the car presented with transmission shifting problems. The car would jerk/stall while being driven. It was very dangerous as it was difficult to merge with traffic, but most importantly, we felt we were going to get rear-ended and cause an accident. The mercedes-benz dealer service department diagnosed the problem which required the transmission to be flushed. Then again at 28,714 miles the vehicle presented with recurring transmission shifting problems, jerking & stalling.. We scheduled a mercedes-benz department service and the diagnoses was to replace the entire transmission replace at over $9,000. We requested that mercedes-benz of america replace or assist us with the repair of the vehicle at no cost to us the customer since the vehicle is a "lemon". The mercedes benz representative said that he would contact the dealer and get back to us within 24 hours. We never heard back from him even after leaving numerous voice mail messages. We have searched online and found numerous similar transmission complaints. This problem is extremely dangerous and is a safety issue and mercedes-benz should recall this vehicle. *tr

NoNoN NoneNone20130708

The automatic transmission has developed a condition that causes the transmission to shift very roughly at low speeds. This shifting causes the vehicle to jerk and stutter when down shifting or shifting from 1st or 2nd gear. I have had a transmission service, replacement transmission, replacement radiator all installed to no avail. The condition is at best a nuisance, and at its worst a safety concern. This rough shifting occurs in the lower gears, and at lower speeds.

NoNoN NoneNone20130514

Tl* the contact owns a 2004 mercedes benz clk320. The contact stated that while driving 65 mph, the driver's side seat belt failed while the srs panel warning light illuminated. The failure recurred on three separate occasions. The vehicle was not repaired and the manufacturer was notified of the failure. The approximate failure mileage was 38,000. *tr

NoNoN NoneNone20110411

Tl* the contact owns a 2004 mercedes benz clk320. The contact stated that the front driver side automatic seat belt webbing would not retract. The vehicle was taken to an independent auto shop and an authorized dealer and they both stated that the seat beat assembly would need to be replaced to correct the problem. The manufacturer was not made aware of the problem. The vehicle was not repaired. The failure mileage was approximately 150,000. Updated 07/13/11*lj

NoNoN NoneNone20090919

Tl*the contact owns a 2004 mercedes benz clk320. The contact stated that the check engine light was illuminated on the dashboard. When she had the vehicle inspected on two different occasions, it failed inspection since the light was on. She took the vehicle to a repair shop and was told that the secondary air injection system was the cause for the failure. A mechanic informed her of recall 08v303000, electrical system but when she called the manufacturer; she was told that her vehicle was not included. At the time of the complaint, the service engine light was illuminated and the vehicle had not been repaired. The current mileage was approximately 87,000. The failure mileage was approximately 80,000.

CrashNoN NoneNone20090513

After stopping at a red light, i went thru the street and going less than 25 mph and in less than 100 yards drove directly into an overhead light standard in a median strip. I don't know to this day what happened. I told my auto insurance company (hartford- aarp) that i must have coughed and my eyes closed causing me to run into the light. To this day i am not sure what happened, .Did i run into the light standard and the air bags deployed of did the airbags deploy and cause me to run into the light standard? My wife thinks that the front air bags deployed which caused me to run into the light standard.My wife nor i felt no impact of any type prior to the airbags deploying, eg did not notice running into a curb or anything else. This happened in may of 2009 but there just was an article in our local paper where the reader was writing about an unexplained air bag deployment without any impact in their mercedes i am sure mercedes benz would deny any blame for my questionable deployment of my airbag. I would like this incident on record. My clk 320 with less than 25,000 miles and going less than 25 mph was totaled and we had to replace the vehicle. *tr

NoNoN NoneNone20090408

Tl*the contact owns a 2004 mercedes benz clk320. The contact stated that the seat belt indicator is illuminated, which means the srs needs to be replaced. The failure prevents the seat belt from locking properly. There is also a tele-aide indicator flashing in the center of the instrument panel. The manufacturer stated that the vehicle was not included in nhtsa campaign id numbers 03v534000 (seat belts) and 08v303000 (electrical system). The contact would be responsible for the repair costs. The vehicle has been at the repair shop for the past two days. The failure mileage was 23,000. Updated 05/06/09. *lj updated 05/07/09.*jb

NoNoN NoneNone20081125

Tl*the contact owns a 2004 mercedes benz clk320. When the contact sat down and started the vehicle, the arm extenders came forward and the seat belt did not move as a result. The contact was informed that new arm extenders were needed. When the vehicle is turned off, the arm extenders stay in one place. The contact stated that the cause of the failure may be electrical. The failure and current mileages were 30,155. Updated 01/08/09 *bf the consumer stated the problem was fixed at a repair shop. The repairman had to pull the seat belt retractors apart to get it to operate. Updated 01/09/09. *jb

NoNoN NoneNone20071206

Passenger latch broke and door would not hold closed . Mb fixed this. Now the same thing happened to the drivers side. While driving the door came open and would not latch shut. Could have caused severe injury. I had to drive the car to mb while holding door closed. They would not cover this issue. *tr

NoNoN NoneNone20040614

My voltage regulator went out in my benz. It surged and destroyed other components of my vehicle. Not too mention that this is highly in safe. I researched on line, and mercedes benz had done a voluntary recall, but they are not acknowledging the issue now, and are denying it. They say my vin doesn't match, and i questioned there integrity. This is such a dangerous issue, and i have a two year old son that must ride in this care. Can someone please help me. They know the problem exists, and it is dangerous, but refuse to fix it- now that is under ownership. (ap) daimlerchrysler ag said thursday it is recalling some 1.3 million mercedes-benz cars worldwide to fix problems with their alternators and batteries. The german-u.S. Auto maker said it will check the voltage regulator in the alternator on six- and eight-cylinder models and replace the regulator if needed. It said it would install battery control software on the e-class and cls-class models built from january 2002-january 2005. The company also said the braking system on the e, sl and cls-class made since june 2001 would be updated. The company said the recall was part of its effort to improve its renewed emphasis on its cars and is notifying its customers in writing of the recall. The company has set up a hot line for european customers at 800-1-777-7777. In the united states, customers can call 1-800-for-merc. *tr

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