2009 MERCEDES BENZ EMercedes Benz E 2009

Complaint Information: Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall R/2017/124 [UK]: Faulty control unit may cause vehicle to perform outside specification
    Where a control unit coding was updated in a workshop between 3 december 2016 and 5 december 2016 the coding may not correspond to the specification and may trigger unplanned action in the vehicle. The safety and emissions systems may not react as design intent.
    recall the vehicles that are likely to be affected and update the software in the corresponding control units.

  • Recall R/2012/111 [UK]: Rear-axle suspension level sensor may break
    On e class vehicles without airmatic blocking of the level sensor linkage may occur. In extreme cases this may lead to breakage of the level sensor linkage. The linkage is used to measure the vehicle level via a sensor. If the linkage breaks it is possible the level sensor constantly records a vehicle level that is too low. This leads to a contact pressure rise in both air spring bellows and to hardening of the rear-axle suspension causing a noticeable loss in comfort.
    replace the level sensor linkage on these vehicles as a precautionary measure.

  • Recall R/2011/172 [UK]: Fuel may leak
    Fuel leaks in the plug area of the drain opening may occur at the fuel filter with integrated fuel heaters. Fuel can escape and is noticeable to the customer due to a corresponding diesel odour. The diesel can reach the road and as a result friction between the tyres and road surface may be decreased.
    check filter and replace as necessary.

  • Recall R/2019/458 [UK]: The bonding between the glass panel and the sliding roof frame may not meet specifications
    The bonding between the glass panel and the sliding roof frame might not meet specifications
    check the glass panel bonding on the affected vehicles and replace the sliding roof if necessary

  • Recall R/2021/277 [UK]: The driver's air bag may have a chemical change to its propellant over time
    The driver's airbag may have a chemical change to its propellant over time.
    replace the driver?S airbag.

  • Recall R/2021/358 [UK]: Takata airbag might not deploy as specified
    Certain climatic conditions may cause a chemical change to the airbag propellants?Over time.?
    replace the driver and?Passenger airbags.?

  • Recall R/2020/200 [UK]: Certain specific calibrations of functions must be changed in the engine management
    Certain specific calibrations of functions must be changed in the engine management of the vehicles
    update the diesel engine control unit software

  • Recall R/2020/285 [UK]: Software update required to improve emissions
    Certain specific calibrations of functions must be changed in the engine management of the vehicles
    update the diesel engine control unit software and add a supplementary booklet for the operator?S manual.

  • Recall 2021478 [Canada]: Structure
    Issue: this recall is for certain vehicles inspected under mercedes-benz recall 7891003 (transport canada recall 2019-668) that require a second inspection. On certain vehicles, the sunroof glass may not be properly attached to the sliding roof frame. Over time, the glass can become loose and could separate from the vehicle. Note: this recall affects 2006 and 2007 models originally equipped with a sunroof. Additionally, some 2001-2011 models may have had an affected sunroof installed during a repair. Safety risk: a sunroof that detaches from the vehicle could create a road hazard for others and increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the bonding of the sunroof glass. Dealers will replace the sliding roof, if necessary.

  • Recall 2019668 [Canada]: Structure
    Issue: on certain vehicles, the sunroof glass may not be properly attached to the sliding roof frame. Over time, the glass can become loose and could separate from the vehicle. Note: this recall affects 2006 and 2007 models originally equipped with a sunroof. Additionally, some 2001-2011 models may have had an affected sunroof installed during a repair. Safety risk: a sunroof that detaches from the vehicle could create a road hazard for others and increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the bonding of the sunroof glass. Dealers will replace the sliding roof, if necessary.

  • Recall 2012176 [Canada]: Suspension
    On certain e-class wagons, the load levelling rear suspension could malfunction. This could trigger a continuous attempt to increase the pressure in the air bellows, which can lead to uncomfortable and stiff suspension characteristics. Ultimately, this could cause a loss of air pressure in the bellows, which could result in poor vehicle handling characteristics, increasing the risk of a crash causing property damage and/or personal injury. Correction: dealers will replace the level control system connecting rod with an updated version.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • LI-05-20-P - ENGINE AND ENGINE COOLING:ENGINE: Mercedes-benz: the malfunction light is on with multiple possible trouble codes stored. There could be a problem with the camshaft and/or scoring of a piston. *rm
  • LI-72-12-P - STRUCTURE:BODY:DOOR : Mercedes-benz: the rear door cannot be opened from the outside in cold temperatures. The window guide rail of the door freezes. *rm
  • LI-27-60-P051773 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Mercedes-benz: there is a transmission trouble code stored. It is a diagnostic problem with the wet start-up clutch. *rm
  • LI-91-40P051830 - SEAT BELTS:FRONT:RETRACTOR: Mercedes-benz: the front seat belt catches when pulled out, because the strap was not guided back properly. Happens on both the passenger and driver's side. *rm updated 5/22/2012. *js
  • LI-27-60-P049270 - POWER TRAIN:AUTOMATIC TRANSMISSION: Mercedes-benz: the auto-transmission switches to limp home mode or has no power. There are multiple possible fault codes. A piston may be damaged. *rm
  • SB-20101100005 - ELECTRICAL SYSTEM:SOFTWARE: Mercedes-benz: software update for heater lines. *rm
  • SB-32-25-82 - SUSPENSION:REAR:SHOCK ABSORBER: Mercedes-benz: shock absorber procedure. *rm
  • C1A-091101 - ELECTRICAL SYSTEM:SOFTWARE: Mercedes benz: reprogram mbrace (n123/4) dialed numbers to hughes. This action applies to new vehicle inventory only. *pe
  • LI-47-30 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Mercedes (xentry): engine diagnosis warning lamp activated. Magnetic short between armature and pole core due to calibration error at valve and tolerance deviation by supplying manufacturer. This causes the purge valve to jam in the open
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20120712

Fuel leak at left hand fuel tank sending unit, puddle of fuel on top of sender, leaking onto ground. *tr

NoNoN NoneNone20090120

I purchased a 2009 mercedes e320 bluetec vehicle on december 10, 2008 with 18 miles on the odometer. January, 2009 the check engine light stayed on and the dealer replaced an oxygen sensor. The car had approximately 2000 miles. At 5000 miles, the check engine light stays on. The dealer informs after another diagnosis that the problem is the software and a patch has not been developed for the 2009 models. At this time they can determined when a fix will be ready. They say the car is safe to drive. *tr

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