1999 Mercedes-Benz E320Mercedes-benz E320 1999

Complaint Information: Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls

No recalls could be found for this vehicle. To ensure accuracy and for your safety, do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • Reporting - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Enclosed for your information and pursuant to part 579.5, please find our latest service and warranty bulletins for march, 2016
  • LI54.65-P-072065 - ELECTRICAL SYSTEM: Unmotivated reaction from park assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system)
  • LI54.30-P-072145 - ELECTRICAL SYSTEM: Ntg5.5: incorrect time shown on instrument cluster, comand display, and analog clock
  • LI42.47-P-067502 - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): If the customer brakes sharply from a speed of > 30mph, without abs intervention, there is a single cracking noise from the area of the esp hydraulic unit
  • LI27.50-P-071658 - POWER TRAIN: Harsh engagement when changing gear range from p to d or r
  • LI27.50-P-049281 - POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL): Harsh engagement when changing gear range from p to d
  • LI32.22-P-071495 - ELECTRICAL SYSTEM: Airmatic fault message "max 80 km/ h (50 mph) " in instrument cluster
  • LI47.20-P-054958 - FUEL SYSTEM, GASOLINE: Combination message: "clean fuel filter" is displayed. The fault code 162500 (water level message - bosch) or P226997 (water level message - delphi) or 171600 (filter load - bosch) is stored in the engine control unit.
  • LI82.85-P-058582 - EQUIPMENT: Apple products (iphone or ipod) are not charged via the serial usb interface of the comand online control unit (a40/3) in the stowage compartment of the center console.
  • LI46.10-P-057961 - STEERING: Surface damage on steering wheel trim
  • GI88.40-P-057430 - EQUIPMENT: Message in instrument cluster "distronic pluscurrently unavailable - see owner's manual"
  • LI91.10-P-059373 - SEATS: Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head restraint presetting not functioning. 4. Seat fore/aft adjus
  • LI91 45-P-066075 - SEAT BELTS: Seat belt extender toothed rack sluggish or makes noises
  • LI54 30-P-068430 - SUSPENSION: Display of suspension setting in head unit implausible
  • LI72 20-P-068322 - STRUCTURE:BODY:HATCHBACK/LIFTGATE: Liftgate intermittently does not open fully
  • LI05.10-P-058758 - ENGINE AND ENGINE COOLING: Engine noises (rattling) after engine start
  • LI82.70-P-060004 - EQUIPMENT:ELECTRICAL: Iphone mobile phone: various complaints after software update to ios8
  • LI07.08-P-060993 - ENGINE (PWS): Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "implausible data were received from the ethanol sensor"
  • 40-P-052794 - SEAT BELTS: Mercedes benz: front or rear seat belt does not roll up correctly. Dirt deposits on the seat belt guide due to soiled seat belt. Also included models 169, f cell, 246, and 231. No model years given. *js
  • 20-P-053398 - STEERING: Xentry: rattling/thumping noises from the area of the steering on rough roads or when driving over road undulations. No model years given. Also included models 168 and 172. *js
  • 22-P-052325 - SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM: Xentry: 'airmatic- service required' or 'elc- service required' in display- 'fc5151- b22/3 (rear axle sensor): signal implausible' stored. *js
  • LI-58-40 - ELECTRICAL SYSTEM: Xentry (mercedes): engine warning lamp is currently on or was on and a delay fault of the camshaft adjust to current or stored in the engine control unit. Models 171, 203, 209, 211, 219, 221, 216, 230, 164, 251, and 403. No model years li
  • PB-72-20-31D - STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS: Mercedes benz: tailgate does not open fully in cold weather. The tailgate not opening fully in cold weather, do not replace the struts. *pe
  • LI46-40-P-047549 - POWER TRAIN:AXLE ASSEMBLY: Mercedes: cracking/creaking noises from front axle when vehicle is subject to torsion or when steering wheel is turned. This is mainly heard when the vehicle is stationary or when the vehicle is moving slowly. Relative movement between th
  • SB-07-16-80D - FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL: Mercedes benz: fuel loss at pressure regulator valve and/or poor engine running characteristics (shakes, knocks, surges, changes to lip home mode, poor output, poor fuel economy, combustion noise, vehicle stalls). May be caused by malfuncti
  • SB-32-22-78 - ELECTRICAL SYSTEM: Mercedes: air matic visit workshop displayed within instrument cluster. Models 164, 211, 219, 221 and 251. Included 4matic, amg (compressor) amg, bluetec and wagon. Model years unknown. *pe updated 9/18/09.
  • PB-91-60-66B - AIR BAGS: Mercedes: srs indicator lamp on. The srs light is illuminated and diagnostic fault code(s) b9223 and/or b9243 are stored in the srs ecu. The resistance of the ignition squib circuit for the sidebag may be too high. Model 211. All model
  • SB-27-00-104 - POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE): Slow acceleration with gas pedal hesitation. Models 164.122/8ss (ml 320 and gl320); 211.022 (e320); 251.122 (4320). Years unknown. *pe
  • PB 63-20-15 - STRUCTURE:FRAME AND MEMBERS: Water entry at a-pillar on model 211.026, 065, 070, 076, 082, 083, 265, 282, 283 (e320 cdi; e320; e500;e55amg; e320 4matic; e500 4matic; e320 wagon; 320 4matic). Unknown years. *pe
  • 462046 - STEERING:RACK AND PINION:RACK: Play in the rack and pinion steering system. Models 203, 209, 210, 211, 215, 220, 230. Mercedes benz. *kb updated 5/13/09. *pe
  • 8210196 - EXTERIOR LIGHTING:FOG LIGHTS: Revised repair procedure and additional applicable models. Model 170, 202, 208 and 210 models. Front fog lamp(s) inoperative. Mercedes-benz. *tt model years: 1994-2004. Updated 09/09/08. *pe
  • 461018A - STEERING: STEERING WHEEL/HANDLE BAR: Steering wheel heater not operating correctly or inoperative at cold temperatures. Mercedes benz model 211. Model year unknown. *tt model 211 (e series). Update 8/8/2008. *pe
Known Recall Investigations
  • Front suspension coil spring ejection investigation as of 20070419

    Odi has focused this investigation on assessing the risks posed by a separated spring as (1) a road hazard and (2) the potential for vehicle control to be compromised after the front coil spring has been ejected from its intended position in the vehicle.Both risks are associated with corrosion, flexing, and fracture of the upper front suspension mounting bracket.Time-in-service failure rates are notably higher in salt belt states since corrosion is a primary contributor to the failure mode.Since a number of incidents have occurred while the vehicle was being operated, odi is skeptical that owners can always detect the subtle side to side difference in ride height and/or inspect or notice that the upper suspension bracket has been compromised by corrosion.(1) road hazard - although the (approx. 7 lb.) front suspension spring that may be ejected at highway speeds could pose a serious road hazard to pedestrians and other vehicles, the occurrence rate has been low (.03% based on 51 reported incidents occurring and an initial population of 172,781 vehicles after 9 - 12 years of use / exposure) and there are no known injuries, fatalities, or property damage reports due to an ejected spring.Also, many of the 51 incidents occurred at low speed or while the vehicle was stopped or parked.(2) vehicle control - vehicle handling and control could be affected by the fracture of the upper suspension mount and/or the associated spring ejection.Odi first identified its concern about corrosion in the upper suspension bracket of subject vehicles in 2002, at which time mercedes provided a video that showed that a vehicle could be steered, stopped, and controlled through various maneuvers at high speeds with a front coil spring completely missing from the vehicle. During pe07-021, in addition to reviewing the 2002 video-tape, odi engineers drove an exemplar vehicle with the spring removed and simulated various combinations of steering angles to assess whether there were any possible conditions / displacements in which the separated spring might interfere with the wheels. In a vehicle with the front spring removed, the top of the wheel can lightly contact the bottom area of the wheel fender during high angle turns typically associated with slower speed maneuvers such as city driving. The light tire contact generated an obvious "grinding" noise and would likely abrade or bend the edge of the fender with continued use.However, the extent of the interference was not sufficient to affect vehicle steering and does not occur at smaller turning angles associated with highway driving.Odi has not identified a safety related defect trend at this time.Further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding that a safety related defect does not exist.The agency reserves the right to take further action if future circumstances warrant.

  • Engine crankshaft pulley failure investigation as of 20031217

    The office of defects investigation (odi) opened this preliminary evaluation to investigate allegations of engine crankshaft pulley harmonic balancer failure that could result in loss of power-steering assist.Odi has received a total of 546 non-duplicative reports that allege engine crankshaft pulley harmonic balancer failure on all mercedes-benz vehicles using the subject component.The subject component failures are progressive in nature and only a small percentage of the complaints and warrant claims involved a failure that had progressed far enough to effect power steering performance (6 of 55 odi complaints reference increased steering effort).There have been no crashes or injuries related to the alleged defect.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.The agency will take further action if warranted by the circumstances.See summary report attached for further detail.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20190825

Tl* the contact owns a 1999 mercedes-benz e320. While the contact was reversing the vehicle, the driver, passenger, ceiling, and both side air bags deployed without warning or an impact occurring. There were no injuries. The contact left a voice message with the manufacturer. The dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 180,000.

NoNoY 1 InjuredNone20190112

Tl* the contact owns a 1999 mercedes-benz e320. While driving approximately 65 mph, the contact felt a vibration coming from the vehicle and the driver and passenger side curtain air bags and front driver side door air bag erroneously deployed. The driver sustained a concussion and injuries to the face, neck, and shoulders, which required hospitalization. A police report was filed and the vehicle was towed from the scene. There was no crash. The vehicle was examined by the manufacturer who determined that the front universal joint and driveshaft fractured, which caused the air bag sensor to erroneously activate and deploy the air bags. The manufacturer and local dealer (mercedes-benz of greenwich, 261 west putnam ave, greenwich, ct) were notified. The failure mileage was 125,000. The vin was invalid.

NoFireN NoneNone20180830

8/31/18 in motion on a city street, the cabin filled with smoke (from a fire but no flame was seen) i had to open all windows to breath and see. My home was within sight so i drove to the middle of my lawn away from any building, the key would not turn, the car would not shut down. I as quickly as posable disconnected the battery to shut down.

NoNoN NoneNone20180401

Takata recall srs light on front passenger seat

NoNoN NoneNone20170618

My vehicle is leaking fuel and the smell of the gas is really bad from inside and outside of the car. Based on the analysis of fuel tank leaks on model year 2003-08 mercedes-benz e-class vehicles shows me that the e-calls has this issue but my car is a 1999. I would like to know was the year based solely on the 15 year extended warranty or other facts also.

NoNoN NoneNone20151010

1999 e320 right front upper coil spring mount almost completely rusted away from frame. This problem is frequent on this model and can cause a serious loss of vehicle control under a failure condition. The left coil spring cap is fine, as it is in most cases i've researched. - i found this problem just before it broke while replacing the front brakes, and this parts failure requires removal and replacement of the affected area and parts. The repair is ~$550.00 and is a must to use the car safely. - mercedes benz certainly knows about this safety issue and has failed to at least notify owners of this model that users expect to last for decades. This is not a "normal" problem.

NoNoN NoneNone20140720

Tl* the contact owns a 1999 mercedes e320. The contact stated that while driving approximately 20 mph, an abnormal noise was coming from the front driver's side of the vehicle. The contact indicated that after inspecting the vehicle, the front driver side appeared to be lowered. After taking the front driver side wheel off the contact discovered that the wheel well was corroded and the suspension was damaged. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 190,000.

NoNoN NoneNone20140325

My car skidded of the road after i tried to brake in order to slow down because two right wheels of the car were in a puddle. I completely lost control of the car, and did not understand what was happening. I was on a ramp approaching highway 101, and i was not speeding. It was a really scary moment. I took the car to the mercedes dealership, and their conclusion was that there is nothing wrong with the car, which is hard to believe. *js

NoNoN NoneNone20130331

Tl* the contact owns a 1999 mercedes benz e320. The contact stated that while driving approximately 55 mph, the vehicle began to pull to the left. The vehicle was maneuvered to the side of the road and the contact noticed that the front driver's side tire was deflated. The vehicle was towed to an independent mechanic where the recommended air pressure was added to the tire. The mechanic also informed the contact that the aluminum wheel rim was defective and caused the failure. The manufacturer was notified of the defect. The approximate failure mileage was 100,832. The vin was not available.

NoNoN NoneNone20130219

Tl* the contact owns a 1999 mercedes e320. The contact stated that while exiting a driveway, the front driveshaft fractured and all of the air bags inadvertently deployed. The contact did not crash into anything prior to the failure. The vehicle was taken to a mechanic where they advised that they could not determine why the drive shaft was fractured. The vehicle was not repaired. The failure mileage was 182,000.

NoNoN NoneNone20120722

There was a fuel leak under the rear driver side seat near the rear tire. I had it fixed by an independent mechanic, but the problem has recurred. I currently have a fuel leak at the same place. The vehicle now has 141,000 miles. *tr

NoNoN NoneNone20120131

Tl* the contact owns a 1999 mercedes benz e320 . The contact stated that while refueling, an abnormal hissing noise was heard from the filler neck. As the contact removed the fuel pump hose from the filler neck valve, fuel spewed from the filler neck erratically. The vehicle was taken to a private mechanic for diagnosis. The contact was advised that the fuel tank would need replacing. The manufacturer was not made aware of the failure nor was the vehicle repaired. The failure mileage was unknown and the current mileage was 161,011.

NoNoN NoneNone20111122

Tl* the contact owns a 1999 mercedes benz e320. While the contact was attempting to remove the key from the ignition switch, the front driver's side air bag abruptly deployed without any force to the vehicle. The vehicle was was taken to an authorized dealer however, they were unable to determine the cause of failure. The vehicle was not repaired. The manufacturer had not been made aware of the air bag malfunction. The approximate failure mileage was 105,000. The vin was unavailable.

NoNoN NoneNone20111118

As i was entering the interstate on the on ramp my rear u joint on front drive shaft came apart. Subsequently both my curtain airbags deployed as well as my driver front door air bag. As it was considered a mechanical failure my insurance with usaa did not cover anything. *tr

NoNoN NoneNone20111017

Just like the gm cars now being recalled, my car shut itself off completely while i was traveling at 60 mph. It had to be towed to be repaired---and the diagnosis was made immediately, as the mechanic had done taken car of a car that had the identical "problem" just the week before. Parts replaced were l catalytic converter and air mass meter. *tr

NoNoN NoneNone20111007

I was pulling out of my driveway, going ~5 mph, when i smelled something, there was an explosion by my head and the air curtains on the driver's side self-deployed. After that my husband, a mechanic, deactivated the srs using the switch on the console of the car. However, approximately one year later, the air curtains and airbag on the passenger side self-deployed while he was driving the car. Then on or about july 31, 2014, a clear day, around 8:30 a.M. When my husband was driving the car at approximately 50 mph, he heard an explosion, the seatbelt retracted with such force that it caused a painful blow to his chest and pinned him into the car. He was able to drive the car off the road. At first he thought he might have been shot because of the noise from the explosion, it was hard to breathe and painful. However, after a few minutes, he realized it was the seatbelt and struggled to release it. The seatbelt put a gash in his left shoulder through his clothes. (we have pictures of the gash.) in all of these incidents, we have not been in an accident, road conditions were good, we have not been speeding, and, therefore, did not call the police. Since then, we have taken the car off of the road because the seat belt no longer works, and driving the car without the seat belt would violate a new jersey statute. We're also concerned that there are more airbags that have the potential of spontaneously self-deploying while the car is being driven. We've contacted mercedes and were told to have the car towed to a dealer and pay for a diagnosis. We feel that the car should be recalled by mercedes because it is unsafe to drive and has the potential to cause an accident. *tr

NoNoN NoneNone20110928

Front spring perch: this component is heavily corroded. It started to separate from the body work. Spring is noticibly bent and touching the struts which is causing grinding and vibration. Spring is very close to falling off which will cause the front end of the car to drop which i believe is very dangerous if the part fails while driving especially in the highway. Please have mercedes benz issue a recall regarding this matter. I would hate for people to lose their lives if it's something that could've been prevented. *tt

NoNoN NoneNone20110720

Tl* the contact owns a 1999 mercedes benz e320. While driving 5 mph, the body of the vehicle collapsed on the tire when the spring perch that's connected to the spring assembly failed. The vehicle was towed to a mechanic who stated he was not sure if he could repair the vehicle and he had to order the repair parts. The dealer and manufacturer were not notified of the failure. The failure mileage was 117,000. Updated 8/29/11 *cn updated 09/21/11

NoNoN NoneNone20110427

The suspension spring perch broken and spring coil fell out. *tr

NoNoN NoneNone20110314

Tl* the contact owns a 1999 mercedes-benz e320. The contact stated that the vehicle was being serviced for the brakes when he was informed by the independent mechanic that the spring perch on the frame of the vehicle was rusted. The contact called the manufacturer who offered no assistance. The vehicle was not repaired for the rust. The current and failure mileage was approximately 127,000.

NoNoN 1 InjuredNone20110203

Driver side srs airbag deployed spontaneously. Not related to any collision or accident. Car was stopped, in park, when driver side airbag deployed banging into the driver left side and arm. If the car had not been stopped, the driver probably would have lost control of the car and an accident would have occurred. Driver sustained bruise to the left side and left arm

NoFireN NoneNone20101225

Tl*the contact owned a 1999 mercedes benz e-320. While driving approximately 70 mph the air bags deployed. The vehicle was pulled over and shut off. Smoke was coming from the vehicle and it was towed to an insurance company lot where it was declared destroyed. The failure and current mileages were 112,000. Updated 02/23/11*lj the consumer stated an investigator concluded something happened within the electrical system, but was unable to say specifically what it was. Updated 02/28/11

NoNoN NoneNone20101207

1999 mercedes benz e320, traveling eastbound in the center lane. Unit 1 hit her brakes and a small drive shaft broke and tore a wire loose under the vehicle. The curtain side airbags deployed. *bf according to the police report, the broken wire may have been the cause of the air bags deploying. (ohio traffic crash report # 10-0858-90) updated 02/15/11 *bf

NoFireN NoneNone20101013

Transmission would not shift out of first gear, the abs lights on and the asr, fuse no 2 on the k40 module was blown and there were also codes indicating that no power was going to the asr hydraulic unit. There was no signal from the left rear wheel speed sensor and there was a malfunction in the transmission gear speed sensor. The technician discovered a wiring harness located underneath the power brake booster had shorted with the body of the vehicle and created a small fire that burned and destroyed the insulating material through approx. 7 inches of the harness. The small fire also burned the insulating material on 2 other wiring harness in the vicinity. The technician has determined the cause of the fire to be related to the location of the wiring harness. The harness was pinned down to the body of the vehicle by the air conditioning hose adjacent to where 2 parts of the body where joined together. The point where the two parts of the body were joined together created a sharp edge. Over time the vibration of the engine and other components of the vehicle causes the sharp edge to cut into the wiring harness eventually wearing it to bare wire. When the bare wire shorted with the body, the fire was created thus burning a section to the wiring harness and thus causing the malfunctions indicated above. Overall, the technician and many other reports claim that this was mercedes benz's design flaw and failure that the wiring harness was placed inconveniently underneath the refrigerant line. We can provide the pictures of the damage if necessary.

NoNoN NoneNone20100928

Engine just stops running/stalling after from 15 - 30 minutes of driving. Has happened twice midway through left turns. (scary!) can happen anytime and any speed. *tr

NoNoN NoneNone20090506

After turning into the parking lot of a repair shop, the front of the vehicle dropped to the ground. Further investigation by the repair shop found that the front spring perch had failed. *tr

CrashNoN 1 InjuredNone20090112

Tl*the contact owns a 1999 mercedes e320. While driving 65 mph on the highway, the vehicle began to drift to the far left. The driver attempted to sway the vehicle into the opposite direction to avoid hitting a passing vehicle which caused the vehicle to swerve into an embankment where the vehicle flipped over twice. Neither the front driver's or passenger's side air bags deployed. The police and emt arrived and the driver was hospitalized. The driver sustained injuries to neck, hands, head and shoulders. The police determined that cause of the crash was a result of his passenger rear tire being flat. The cause of the flat was unknown. The vehicle was destroyed. The vin was not available. The failure and current mileages were under 140,000.

NoNoN NoneNone20080803

Funny noises from front end, then suspension dropped, disengaging from frame.*tr the consumer stated the bracing that held the shock and spring failed. Updated 10/09/08. *jb upadted 03/01/10

NoNoN NoneNone20070401

99 mercedes benz with cracks along the seams of the passenger side dashboard airbags**cc *jb

NoNoN NoneNone20070220

Defective transmissions in 1999 mercedes benz model e320s. Carmaker said transmissions did not require servicing because they were sealed. Policy only applied to cars sold in us. Research revealed this was because dealerships in the us wanted a program to help sell cars. They thought if mzb included the maintenance in the price of the car, more people would buy them. However, many owners, including me discovered this wasn't true after having replaced the transmission. *tr

NoNoN NoneNone20070119

I am original owner of 1999 mercedes benz e320. Vehicle has 31000 miles; kept in garage. Replaced driver side rear window regulator at $350 cost 2 years ago. Passenger side rear window regulator is now inoperative. I am retiree and no one rides in back seat. Rear windows opened in summer only. Contacted several dealers regarding concern. All advise no recalls or service bulletins addressing problem. Owned several brand autos in past; never this problems with any of them.*jb thanks for your help.

CrashNoN 1 InjuredNone20050928

I was involved in a serious side impact accident - it was estimated that the car that hit me was going approx. 40 mph. I was hit directly on both the front and rear door (driver's side) of my vehicle. The damage cost over $10,600 to repair. The airbags in my 1999 mercedes e320 did not deploy. Mercedes sent someone over to inspect the car 9 weeks ago and has not responded to several calls from me inquiring about the failure. Both the ambulance attendants at the scene and the mercedes certified repairman agreed that the airbags should have deployed - however, mercedes benz will not issue a report to me. I am now driving the car again and fear that the airbags are faulty. *jb

NoNoN NoneNone20050822

I bought a mercedes ml320 in 2003 as certified car with only 45628 miles. I drove on my way from mariposa on 8/23/05 the car suddenly locked the transmission to low gear and refused shift to high gear automatically. I stopped the car and restarted the engine maintaining a low speed back home. On 8/24/05 i brought the ml320 to fresno mercedes for repair. Finally i found that they sold me ml320 without proper disclosure about the car previous history of transmission malfunction and services in 2003. I would not buy that car if i was told ml320 having had transmission services. The transmission failed at 76349 miles did indicate that mechanical failure could endanger the driver's life in freeway at 65 miles when following car could hit from behind as a result of no proper warning signal like brake light. It is proper that your good office look into this matter. Even more, if it warrant ml320 should have a recall to fix the transmission before it could happen to endanger public safety. It is my opinion that 100,000 warranty must be equally printed with one year warranty which ever comes first. Otherwise, when you buy a certified car you thought you bought 50,000 miles powertrain warranty. It could warrant one year and it is very misleading. Your attention is invited to this matter strongly. Sincerely yours michael. *jb

NoNoN NoneNone20050630

Dt*: the contact stated the check engine light illuminated while driving. The vehicle was taken to the dealer where it was determined by diagnostic testing the air mass sensor needed to be replaced. The contact stated also owns an ml320 which had the same failure july 2006. If the air mass sensor is not replaced, further damage can result to the engine.

NoNoN NoneNone20050609

Crank position sensor (cps) started to fail when the outside temperature was above 95f. Car (1999 mercedes benz e320) failed to start twice when parked after driving for a short distance. Only after cooling it would start again. At one point the engine became very erratic while in traffic. At another point i was stopped on the traffic light and the engine just stopped running. Fortunately i was near home and after waiting a few minutes it started again. It was embarrassing to say the least , having a mb car stall in front of other much cheaper cars on the traffic light. Fortunately, i was using this car for only short trips and did not incur the risk of having it stall on a highway, but i am sure it would as long as the engine temperature was above a certain point. I researched this problem on the internet and found the following mb car owners chat/forum room with discussions on the many similar problems experienced by others: http://www.Mbworld.Org/forums/showthread.Php?T=80989. *jb

NoFireN NoneNone20050531

Consumer 1999 e320 had transmission problems and caught on fire with 110,000 miles on it. *ts the consumer stated the transmission problems started when the vehicle only had 55,000 miles. Before the fire, the vehicle had a tire leak and a defective lamp assembly. *jb

NoNoN NoneNone20050424

Dt: front wheel bearing on car exploded causing damage to hub and spindle also damaging brakes. This incident happened on the right passenger side and last year on the drivers side. The first incident happened at 50,000 and the second time happened at 60,000. It is a contained unit, so it can not be maintained as though you could just add lubrication. Service dealer was surprised at how this occurred at such low mileage. *tt *sb *nm

NoNoN NoneNone20040830

As i was accelerating onto the freeway, i heard a loud noise from my engine. I started losing power steering and my battery charger light kept flashing indicating a problem with the crankshaft pulley. Luckily i was able to get home safely.*ak after safely driving home, i looked under the hood and noticed huge chunks of rubber parts inside. I took the car to the mercedes dealership the next day and was told that the harmonic balancer had been damaged. When the harmonic balancer was damaged, it in turn ruined the oil pan cover and the timing chain cover resulting in a $2500 repair bill. The service manager stated he would write merceds to see if some of the costs can be defrayed and will be getting back to me. I highly doubt any substantial amount will be defrayed by the manufacturer. I am extremely disappointed in mercedes and the e320.

NoNoN NoneNone20040812

The regulator on the windows have failed at least every 6 months the check egine light has been on since the purchase of the vehicle even after repairs where done. The transmission has been losing power and now will not shift since the purchase. *ak

NoNoN NoneNone20040701

During normal operation i experienced total loss of steering assist and the engine quit running. I barely missed hitting several roadside obstacles and was nearly stranded in the middle of a high speed roadway. I am a woman of over 70 years of age and do not have the strength to wrestle a 3000 pound car around without power assist. I had great difficulty maintaining control and avoiding a collision. The car had to be towed nearly 20 miles to the dealership where it was out of service for approximately a month at a cost of $4500.00. The dealership told me that the car had a failure of the harmonic balancer on the engine which destroyed a large number of surrounding parts. The damaged parts were replaced and the balancer was also replaced. The old part has been requested from the dealer.*ak

CrashNoN NoneNone20040616

While attempting to make a right hand turn the vehicle experienced sudden acceleration and crossed the medium into incoming traffic, the vehicle stopped after it crossed the sidewalk, causing damage to the undercarriage of the vehicle. Mh . *ak

NoNoN NoneNone20040610

While backing the vehicle out of the garage the front dropped to the ground. After examining the vehicle consumer found that the entire front suspension collapsed. The suspension springs fell to the side of the vehicle. *ak

NoNoN NoneNone20040603

While making a left turn, the steering failed. The consumer was able to maintain control of the vehicle, and drove it to a repair shop. The mechanic determined that the left arm seal on the rack and pinion steering needed to be replaced due to a worn out part. *ak it was determined that there was a problem during the new vehicle warranty that was apparently repaired by fox valley mercedes. The consumer could not control the vehicle with all his strength. The technician determined that the left arm of the rack had a spontaneous seal failure, rendering the vehicle unsteerable and not controllable. *sc

NoNoN NoneNone20040529

On 3 occasions pumping gas in the last 4 months i have had problems with gasoline spewing out of the tank after i remove the pump nozzle. It was not a simple failure of the pump to turn off. It seemed like air pressure built up much like pumping up an air canister to spray weed killer on a yard. The gasoline covered my arm and sprayed onto the pump. Each occasion was at a different station and all of the stations were relatively new. It does not happen at our regular service station. *la

NoNoN NoneNone20040512

Consumer stated that rear window was hard to roll up due to the failure of the pulley. The dealership was notified, but did not resolve the problem. *ak

CrashNoN 1 InjuredNone20040505

Consumer's vehicle was involved in a collision while driving 20 mph. Upon impact, side air bags did not deploy. Consumer sustained minor injuries. Dealership was notified, but did not resolve the problem. *ak

CrashNoN NoneNone20040208

While driving, power steering fluid leaked. This would cause the vehicle to lose power steering. *ak *jb

NoNoN NoneNone20040126

Key can be removed from the ignition switch without the transmission being in park. *ak

NoNoN NoneNone20040123

Harmonic balancer (crankshaft pulley) is separating, creating noise and potentially lost of power assist for steering. *jb

NoNoN NoneNone20031212

The right rear door on my mercedes benz 1999 e320 did not latch completely and opened while driving with my daughter in the back seat next to it. The door appeared closed when we started becuase i always check that the kids have shut the door completely becuase they are hard to close. I stopped the vehicle and jiggled the handle until the latch would work again. A few days later the door would not open from the inside. I took the vehicle to the dealer and was told it was not a safety issue. The dealer fixed the vehicle and indicated that the latch was jammed. The vehicle has been in service since jul 25, 1999 and has 71,785 miles on it but i don't think the doors should open while driving. I am concerned about the other doors not being inspected. I would cost me 1.5 hours of labor for each door panel to be removed at $98/hr. I sent an email to mbna inquiring about service bulletins or recalls but have not recieved a response. This type of poor design or quality can lead to serious consequences of an injury or fatality if someone fell out. *ak

NoNoN NoneNone20031206

Abs/bas/esp light came on repeatedly. My mechanic determined it was a "rate of turn" gyroscopic sensor that can adjust the throttle or make other electronic adjustments depending on the sensor's data. The mechanic contacted mercedes, who told him that this $950 part has been "selling like hot cakes" and that problems with the sensor in this vehicle are "very common." this is a safety issue and a very expensive part that i'm sure mercedes does not want to have to issue a recall on. Mine is not an isolated incident and should be looked into.*ak

NoNoN NoneNone20030918

Harmonic balancer in 1999e320 mercedes benz went out with only 33,770 miles. Understand there has been quite q problem with this part. It caused extensive damage to car to my knowledge mb has not issued a recall on this, yet there are numerous cases.

NoNoN NoneNone20030905

The vehicle collapsed without any warning. The driver managed to get control of the vehicle. The driver checked the vehicle and noticed that the front suspension broke. The vehicle was towed to the dealership. *nlm the vehicle was parked in the driveway, the consumer tried to drive the vehicle into the garage when the right front collapsed. The consumer was told this was due to rusting. *sc *jb

NoNoN NoneNone20030824

Crankshaft balancer failure- mercedes e320 1999 (from individual experiences of several mercedes customers with 320 v6 engine on w210 platform and others).*ak around 72000 miles, my vehicle crank shaft balancer pulley started sperating a thick black rubber ring, which is sandwiched between the cranksfat and the serpentine belt pulley on the outside, belt burning smell and clicking noise which quickly turned into a knocking noise recognized as i was driving at very low speed, luckily. I parked the vehicle and checkd the engine bay, to find a fallen off piece of crank shaft balancer pulley (it made a thud when it came off while dirving). It could have easilycaused flying object damage if i were driving at higher speed. I took it to the dealer and got it fixed, worth 421 dollars. I was told that the crank shaft pulley is a common failure for this model engine and i was lucky that it did not 'totally' gouce the timing chain cover and oil pan. I have heard first hand incidences of others with similar model vehicles in the range of 1997 through 2001 having timing chain cover gouged off completely and vehicle becoming inoperable within minutes and causing mechanical damage to the extent of 20 to 25 hours repair needed, and over 25000 dollars needed on average.

NoNoN NoneNone20030729

The rubber insert in the pulley crankshaft experienced a mechanical failure which resulted in no power steering or brakes. *jb *scc *nlm

NoNoN NoneNone20030403

The engine main drive pulley broke off rendering vehicle inoperable. The failure happened on open road at highway speeds. *ak *jb

NoNoN NoneNone20030315

1999 mercedes-benz e320t, 60k miles - crankshaft harmonic balancer (damper pulley) failed. Advised by mechanic to replace immediately, so as to avoid loss of multi ribbed-v-belt and concurrent loss of power steering, alternator and water pump function.*ak

CrashNoN NoneNone20030309

The vehicle was involved in a collision, and the driver's side air bag failed to deploy. *jb

NoNoN NoneNone20030226

While driving and without warning oil started to leak from the engine. *nlm the dealer didn't use the recommended synthetic oil as stated by the manufacturer. Scc

CrashNoN NoneNone20030214

The vehicle was involved in a collision, and the driver's side air bag failed to deploy. *jb

CrashNoN NoneNone20030101

When the consumer attempted to apply the brakes they locked up and caused the vehicle to experience extended stopping distance. The dealer was notified. *nlm the traction controlsystem applies to the left front brake when making right turns.*ts

NoNoN NoneNone20021026

Consumer stated that while driving at any speed and without warning the front or rear windows will fail into the seal causing a distraction to the consumer. Dealer notified ts

CrashFireN NoneNone20020820

Driver involved in rear end collision at low speed. Airbags did not deploy. Device known as "etr" activated on left front and rear restaint and on right rear restraint. No passengers in these seats. Fire occurred in "c" post on left side. Origin in area of "etr" unit. Fire cause not verified. I am fire investigator not owner of vehicle. Owner is judith roberts #19 jay street new york, ny 10013 (212) 941-4646. *ak

NoNoN NoneNone20020701

Tailgate door crashed/ came down on head. Took vehicle to dealer,and they stated that hinge and attachments failed. Cause unknown. Please provide any further information.*ak

CrashNoN NoneNone20020429

Vehicle was involved in a crash going 35mph. Vehicle was hit on driver's side, and was pushed into a telephone pole. Driver's and passenger's air bags didn't deploy. Manufacturer was notified. Please provide information.*ak

NoNoN NoneNone20011123

Esp/bas malfunction indicator comes up several times in the past two months. *ak

NoNoN NoneNone20010629

There's a pipe that runs under vehicle that is leaking oil. Consumer feels that this could start a fire. Please provide any further information.*ak

NoNoN NoneNone20010531

Vehicle will stall out while driving on highway.Vehicle will not re-start. Contacted dealer.*ak

NoNoN NoneNone20010131

Transmission will lock up while driving, and will not allow consumer to go more then 40 mph. Contacted dealer, and the dealer was not willing to do anything.*ak

CrashNoN NoneNone20001221

Consumer's vehicle was sitting still in traffic when a suv slammed in rear side of vehicle. Consumer had a seat belt tensioner that didn't lock. Consumer pushed the seat back trying to prepare for air baga which the didn't deploy. Vehicle was totaled. Mercedes benz dealer stated air bags acted as designed.*ak

NoNoN NoneNone20001124

While attempting to make a left hand turn the vehicle experienced sudden acceleration and crossed the medium into incoming traffic, no accident and no injuries occured. Nlm

NoNoN NoneNone20000615

I had purchased a mercedes-benz e320 4 matic wagon on august 25th 1998 from millennium automotive group at bridgewater, nj. Since then this car has stalled while driving on several occasions and was brought back to the dealer to be checked and serviced. The dates of service are as follows: 1) june 16, 2000 odometer 12,435 miles, 2) jan 3, 2001, odometer 17,549, 3) jan 29, 2001 odometer 18,008 miles, 4) july 25, 2001 odometer 21,797. During these visits to the millennium automotive group, we were reassured that this vehicle is safe to operate even though they are clueless as to why this vehicle stalled so many times. Many parts were replaced, and we were led to believe that the car was thoroughly checked and is safe to drive. However, this car stalled again at pulaski skyway during a rain storm and i was almost hit by the car behind me on sep. 14. 2001. This car is indeed not safe to drive. Currently i am driving a loaner car from the millennium automotive group and i am pursuing for a full purchasing refund from mercedes benz usa pertaining to nj state lemon law (njsa 56:12-29 to 56:49). I feel obligated to report this matter to you. If you believe you have more information or any legal advice to assist me in this matter, please contact me at 908-322-4730, or contact my husband's beeper at 201-422-2177. My husband, steve shih has full authorization on my behave to deal with this matter. Thank you. *ak

NoNoN NoneNone19990914

Fuel tank has a design problem. When consumer is filling up vehicle, after the fill up, and extra 4.7 gallons of gasoline can be added additionally, this gasoline is pumped into tank and charcoal canister and lines, due to design consumer experienced a large amount of gas expelling out of the tank. *ak

NoNoN NoneNone19990807

Intermittently when going over any type of bump vehicle stalls . Vehicle has been seen 6 times by the dealership. Dealer is not able to duplicate the problem. Please provide any further information. *ak

NoNoN NoneNone

A malfunction within transmission causes a delay when upshifting and down shifting, cause unknown. Dealer is willing to replace transmission with a rebuild transmission. Please give any further details. *ak

NoNoN NoneNone

The mercedes e320 has no warning lights to notify the driver when a door is open. The doors are difficult to close properly, especially by a child getting in and out of the car. On multiple occassions i have driven with a door not fully closed with my children in the back seat. I think this is an accident waitng to happen. I would appreciate a reply on this issue. *ak

NoNoN NoneNone

While driving, vehicle's windshield wiper flew off which made it impossible to see. Please provide additional information. Ts

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