2007 Mercedes-Benz R320Mercedes-benz R320 2007

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 258131 [USA]: Reduced brake performance or brake failure can increase the risk of a crash.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2006-2012 ml, gl, and r-class vehicles. Please refer to mbusa's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
    owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters are expected to be mailed may 17, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mmusa's number for this recall is 2024mmnnnn. This recall is an expansion of previous recall number 22v-315.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • LI91.18-P-077075 - SEATS: Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.G. Seat bel
  • RecallUpdate - AIR BAGS: Recall campaign announcement for takata driver airbags.
  • LI91.29-P-059366 - ELECTRICAL SYSTEM: Complaint airscarf nonfunctional, fuse may have triggered. Cause the electrical wiring harness is trapped between the height adjustment gearing and the cushion frame. Remedy check the electrical wiring harness for damage (see seat 004
  • LI8270P055572 - ELECTRICAL SYSTEM:SOFTWARE: Mobile phone cotacts are not transferred completely.
  • LI47.40-P-053871 - ENGINE AND ENGINE COOLING: Engine diagnosis warning lamp activated. Fault code P045600 "very fine leak" or P044200 "fine leak" stored in engine control unit.
  • LI18.30-P-055434 - ENGINE AND ENGINE COOLING: Traces of oil in area of oil cooler (inner v) on engine 642
  • LI14.20-P-052079 - ENGINE AND ENGINE COOLING: Engine diagnosis warning lamp lights up - fault code entry (fc) 14a600 or 14a700
  • GI88.40-P-057430 - EQUIPMENT: Message in instrument cluster "distronic pluscurrently unavailable - see owner's manual"
  • C1A140101 - EQUIPMENT:ELECTRICAL: This customer 1 action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the verizon
  • LI91.25-P-059380 - SEATS: Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
  • LI91.10-P-048411 - SEATS: The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.
  • LI05 20-P-067123 - ENGINE (PWS): Oil in engine wiring harness
  • LI27.55-P-060088 - POWER TRAIN:AUTOMATIC TRANSMISSION: Procedure in case of slight oil traces on transmission 722.9
  • LI27.55-P-060088 - POWER TRAIN:AUTOMATIC TRANSMISSION: Procedure in case of slight oil traces on transmission 722.9
  • LI49.00-P-060010 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Fault in particulate sensor
  • LI82.70-P-060004 - EQUIPMENT:ELECTRICAL: Iphone mobile phone: various complaints after software update to ios8
  • LI46-20P-055943 - STEERING:COLUMN: Xentry (mercedes): rattling noise coming from the area of the steering column tube system, when driving over rough road and when accelerating or braking, there would be cracking noises. Models 164, 251. No model years listed. *pe
  • LI-47-50 - FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM: Mercedes-benz: the fuel level indicator is wrong.
  • SB-32-25-82 - SUSPENSION:REAR:SHOCK ABSORBER: Mercedes-benz: shock absorber procedure. *rm
  • LI-72-00-P - STRUCTURE:BODY:DOOR : Xentry: outside door handle no longer returns to end position. Due to a bent pin in the dynamic balancer, the support spring of the bearing bracket can slide out of place or become unhooked. Models 164, 251, 166, 204, 212. No model years
  • SB-82-30-366E - VISIBILITY:REAR WINDOW WIPER/WASHER : Mercedes benz: adjusting wiper arms. If you receive reports on certain vehicles of wipers chattering/noisy, proceed as follows: inspect wiper blades/inserts for wear and replace; thoroughly clean windshield; verify use of correct washer f
  • LI-58-40 - ELECTRICAL SYSTEM: Xentry (mercedes): engine warning lamp is currently on or was on and a delay fault of the camshaft adjust to current or stored in the engine control unit. Models 171, 203, 209, 211, 219, 221, 216, 230, 164, 251, and 403. No model years li
  • TB-P-047927 - SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM: Mercedes: following fault codes are entered in the control unit and displayed-fc5320 drain valve:open circuit or insufficient valve current in models series 211, 219; fc5260 drain valve open circuit or insufficient valve current in model 2
  • SB-47-20-56 - FUEL SYSTEM, OTHER:DELIVERY: Mercedes: ensuring unobstructed movement for the fuel level sensor. When installing the left or right fuel level sensor, it is essential for it to have unrestricted, unobstructed movement. *pe
  • RB-2009060005 - ELECTRICAL SYSTEM:SOFTWARE: Mercedes benz service campaign: see document search button for owner letter. Software calibration number (scn) coding; engine control module. The vehicles fuel tank leak diagnosis system may have been inadvertently deactivated during a vi
  • TSB-42-10-109 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS: Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. Once the corrosion protection is damaged or removed the brake components an
  • SB-07-16-80D - FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL: Mercedes benz: fuel loss at pressure regulator valve and/or poor engine running characteristics (shakes, knocks, surges, changes to lip home mode, poor output, poor fuel economy, combustion noise, vehicle stalls). May be caused by malfuncti
  • TB-91-16-177 - SEATS:FRONT ASSEMBLY:HEAD RESTRAINT: Mercedes: active head restraints activate for no reason. This may be caused by damage to the seat wiring harness causing a short circuit. Models 164 and 251. Model years unknown. *pe updated 9/18/09. *pe
  • TB-46-10-32 - STEERING:GEAR BOX:SHAFT SECTOR: Mercedes: groaning or dull, heavy cracking noises from steering shaft area. When turning steering wheel or moving off or braking. This may be emanating from the bearing and housing of upper steering shaft (firewall pivot point) or steering
  • TB-46-10-39C - STEERING: STEERING WHEEL/HANDLE BAR: Mercedes: chrome plating peeling on decorative caps on the steering wheel spokes, this is due to less than optimal adhesion between chrome plating and base material. Models 164 and 251. Model years unknown. *pe
  • SB-2008070002 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS: Mercedes: replace v belt upper guide pulley. The v belt upper guide pulley optimized for noise reduction is available. The dealer will replace upper guide pulley at the next workshop visit. *pe
  • TB-82-10-632 - EXTERIOR LIGHTING:TAIL LIGHTS: Mercedes: stop/tail light not illuminating with dtcs 9102, 9103, 9106, 9107, 9126, 9127 or 9136. (vehicles without led tail lamps) *pe updated 5/13/09. *pe updated 4/20/11. Repair does not apply to led tail lamps. *pe
  • SB-2008080001 - SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM: Mercedes: check air suspension compressor and replace if necessary. Insufficient air pressure in the air suspension system may result from damage to the pressure disk in the air suspension compressor. *pe
  • SB-09-20-29 - ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER: Mercedes benz: oil leak at the engine air intake duct. Oil leakage at the air intake duct downstream of the engine air filter to the turbocharger, the cause may be a damaged or incorrectly installed seal. *pe
  • SB-07-16-08 - FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES: Mercedes benz: work on pressure regulator valve (as of cd13, 1600 bar system). Fuel loss at the pressure regulator valve and/or poor engine running characteristics (shakes, knocks, surges, changes to limp home mode, poor output, poor fuel
  • PB-07-11/64 - UNKNOWN OR OTHER: Mercedes-benz - models e320, ml320, gl320, r320 - model 2007 - diagnostic enhancement: om642 diesel enhanced diagnostic assistance center (edac). *nj
  • 2007110002 - ELECTRICAL SYSTEM:SOFTWARE: Models ml350, ml500, ml63, ml320, ml550, gl450, gl320, gl550, r350, r500, r63, r320 - my2007-2008. Install rear enterainment software. *nj
  • 071677 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP: Mercedes-benz - leaking high pressure fuel pump/possible fuel loss/odor. Models ml320, gl320, r320. Model year unknown. *nj
  • 322250 - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS: Mercedes-benz models ml63, ml320, ml350, ml500, r320, r350, r500 with code 489 (airmatic suspension) - airmatic inoperative/ (visit workshop) displayed in instrument cluster. Model year unknown. *nj updated 3/11/08.
  • 2007090001 - VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR: Mercedes-benz models with mechanical mirrors - lubricate folding mechanism of right and left outside mirrors. *nj
  • 462046 - STEERING:RACK AND PINION: Play in the rack and pinion steering system. Models 203, 209, 210, 211, 215, 220, 230. Mercedes benz. *kb updated 5/13/09. *pe

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0442 [1] Evaporative Emission Control System Leak Detected (small leak)
  • P0456 [1] Evaporative Emissions System Small Leak Detected
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20171114

Panorama sunroof exploded while parked in our garage.

NoNoN NoneNone20171104

Sunroof exploded while parked in garage.

NoNoN NoneNone20150831

Transmission model 722.9 failure while driving. Creates an extremely dangerous situation that could lead to fatal accidents. Transmission completely disengages bringing car to stand still, or it downshifts without any warnings at high speed. Feels like the entire transmission is dropping off the car. My car had only 45k miles on it when it first exhibited this problem. Now it cost more than retail value of the car to replace this transmission.

NoNoN NoneNone20150630

I took my car to the mercedes-benz dealer in wilsonville oregon, the service manager told me that the r320 cdi is the worst car mercedes-benz ever built, and they kept charging for repairs each time with a new problem. I was also told the brake lamp in the rear needs a software update other wise my lights will not function properly. Do you think it is a safety issue, if my tail lamp and my brake lamp will not work until i update the software for 150 dollars?

NoNoN NoneNone20150105

Without warning there was failure of rear passenger and driver side air spring. *tr

NoNoN NoneNone20140612

Without notice front windshield wipers just stopped working while driving in the rain. Almost caused an accident. Took car to dealership, who could not determine issue. *js

NoNoN NoneNone20140304

Esp inoperative message appears. Wipers went on (although they were off at the time) turn signals were inoperative and interior lights not working.. I pulled to the side of the road and was unable to engage park or reverse. I shut the ignition off and neutral was automatically engaged but park still not working. Removing the key engaged park. Restarting the car the esp inoperative message was still displayed and drive could not be engaged. After leaving the key removed for 2-3 minutes all was clear. No recurrence of the problem for 6 months then recurred on september 22, 2014 and again on september 24, 2014. I feel this is a very dangerous issue. Stability control is lost along with turn signals and even if you stop the car stays in drive and reverse is not available. Park can only be engaged by removing the key. Each recurrence was the same. Headlights were still working but i could not establish if tail and brake lights working since the car stays in drive until you remove the key so you cannot check this. *tr

NoNoN NoneNone20130909

Preface: i own an automotive repair shop in carrollton texas. I have been working on cars since 1968. I am a three-time certified mercedes-benz master technician. In december, 2012 i replaced the right front air spring on a 2007 mercedes r-320. The manufacturer is aren't industries. Their part number is a-2587. Less than two months later, the air spring suffered a catastrophic failure. The spring material, which is similar in construction to a tire, ruptured. The vehicle was parked in the owner's garage when the "blow-out" occurred. The mileage at failure was 49336. The mileage of the original replacement was 49113. The distributor of the air spring offered me a warranty replacement. I replaced the spring with, at this point, no further issues. On september 10,2013 i replaced the left front air spring. That spring failed today, six days shy of one year and after only 4200 miles. Both of the replacement air springs suffered catastrophic "blow-out" failures. When the left spring failed today, the car was being driven. The driver managed to get the car off the road without incident. However, it could have resulted in loss of control of the car and serious damage or injury. I contacted aren't about their failure rates for these air springs. They stated they have only an 8% failure rate of this product. Because the two failures that i have witnessed present a threat to the safety of the vehicle and occupants, i would like someone to see if additional failures of this company's products have occurred. *tr

NoNoN NoneNone20130728

On a 4 lane highway with a posted speed limit of 55 mph vehicle was stopped at a light. Upon takeoff vehicle went into "low power" mode. Vehicle then became a hazard due to slow acceleration and not being able to pull off the highway in a safe manner due to heavy traffic. Vehicle has had a new turbo/waste gate assembly installed but still goes into low power mode without warning. No check engine light. In most cases if the vehicle can be gotten off the road and turned off for a few minutes it will return to normal. This may last for several days or several minutes. This seems to be a common problem for vehicles with the 3.0 turbo diesel including sprinter vans. *tr

NoNoN NoneNone20120805

Engine 'died' (vehicle lost all power) while traveling at highway speed. I had to pull vehicle over on side of the road with no power assistance steering or braking. Brough it to the dealer for service 8/8/12, stalled two more times while enroute. I was told that it is a failed camshaft sensor. I looked up all safety recalls on vehicle, and found one for the crankshaft sensor in 2008. I was told that my failed camshaft sensor is different and is not covered by the manufacturer, even though it produces the same symptom/result as a failed crankshaft sensor. Both items perform simarlarly in that they assure correct engine timing, disabling the engine if a failure is detected in either part! I submit that this is a safety issue and should at least be covered by the manufacturer! *tr

NoFireN 1 InjuredNone20111129

Tl* the contact owns a 2007 mercedes benz r320. The contact stated that the seat overheated and burned a hole through the seat, and the contacts leg was burned. The contact mentioned that there a burning odor inside the vehicle. The manufacturer was not made aware of the failure. The failure and the current mileage was 40,000. The vin was unavailable.

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