2010 Mercedes-Benz R350Mercedes-benz R350 2010

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 258230 [USA]: Reduced brake performance or brake failure can increase the risk of a crash.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2006-2012 ml, gl, and r-class vehicles. Please refer to mbusa's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
    owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters are expected to be mailed may 17, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mmusa's number for this recall is 2024mmnnnn. This recall is an expansion of previous recall number 22v-315.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 119176 [USA]: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
    Mercedes-benz usa, llc. (mbusa) is recalling certain model year 2009-2010 ml320 bluetec 4matic, gl320 bluetec 4matic and r320 cdi 4matic, 2011 e350 cabriolet and e550 cabriolet, 2009-2011 ml350, ml350 4matic, ml550 4matic, ml63 amg, and c63 amg, 2010-2011 ml450 4matic hybrid, e350 coupe, e350 4matic, e550 coupe, e550 4matic, and e63 amg, 2011-2012 gl350 bluetec 4matic and r350 bluetec 4matic, 2009-2012 gl450 4matic, gl550 4matic and r350 4matic, 2007-2008 slk280, slk350, and slk55 amg, 2011-2014 sls amg coupe, 2012 sls amg cabriolet, 2013-2014 sls amg gt and sls amg gt cabriolet, 2005 c230 kompressor and c320, 2006-2007 c230, 2006-2011 c350, 2008-2011 c300 and c300 4matic, 2010-2012 glk350 and glk350 4matic and 2007-2008 chrysler crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
    mbusa will their notify owners, and fiat chrysler will notify the affected chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began november 2016. Mercedes-benz owners may contact mbusa customer service at 1-800-367-6372 and chrysler owners may contact fiat chrysler customer service at 1-800-853-1403.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • NCU-2023060005 - ELECTRICAL SYSTEM: Mercedes-benz ag ("mbag"), the manufacturer of mercedes-benz vehicles, has determined that on certain model year (??A?A?My??A?A?) 2009-2012 gl-class, ml-class, r-class, and s-class (164/166, 251, 221 platforms) vehicles, the coding for the
  • LI91.18-P-077075 - SEATS: Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.G. Seat bel
  • TakataRecall - AIR BAGS: Additional information around the recent recall announcement affecting approximately 705,983 mercedes-benz passenger vehicles involving takata driver-side airbags containing psdl-5 type inflators
  • RecallUpdate - AIR BAGS: Recall campaign announcement for takata driver airbags.
  • LI8270P055572 - ELECTRICAL SYSTEM:SOFTWARE: Mobile phone cotacts are not transferred completely.
  • LI0702P0547173 - ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL: Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
  • LI82.10-P-064766 - EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES: Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
  • NCU - HVAC Warra - EQUIPMENT: To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, mercedes-benz usa, llc (mbusa) has entered into a settlement regarding claims relating to alleged mold and mildew type
  • LI47.40-P-053871 - ENGINE AND ENGINE COOLING: Engine diagnosis warning lamp activated. Fault code P045600 "very fine leak" or P044200 "fine leak" stored in engine control unit.
  • LI18.30-P-055434 - ENGINE AND ENGINE COOLING: Traces of oil in area of oil cooler (inner v) on engine 642
  • LI14.20-P-052079 - ENGINE AND ENGINE COOLING: Engine diagnosis warning lamp lights up - fault code entry (fc) 14a600 or 14a700
  • GI88.40-P-057430 - EQUIPMENT: Message in instrument cluster "distronic pluscurrently unavailable - see owner's manual"
  • C1A140101 - EQUIPMENT:ELECTRICAL: This customer 1 action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the verizon
  • LI91.25-P-059380 - SEATS: Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
  • LI91.10-P-048411 - SEATS: The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.
  • LI05 20-P-067123 - ENGINE (PWS): Oil in engine wiring harness
  • LI27.55-P-060088 - POWER TRAIN:AUTOMATIC TRANSMISSION: Procedure in case of slight oil traces on transmission 722.9
  • LI27.55-P-060088 - POWER TRAIN:AUTOMATIC TRANSMISSION: Procedure in case of slight oil traces on transmission 722.9
  • LI49.00-P-060010 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Fault in particulate sensor
  • LI82.70-P-060004 - EQUIPMENT:ELECTRICAL: Iphone mobile phone: various complaints after software update to ios8
Known Recall Investigations
  • Desiccated air bag inflator rupture investigation as of 20210917

    From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.Nhtsa.Gov/sites/nhtsa.Gov/files/documents/expert_report-hrblomquist.Pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in us vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004l that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated psan inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All takata inflators produced with propellant 2004l contain desiccant, and none of these desiccated inflators using propellant 2004l are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated psan inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- takata (now known as tk global), the independent testing coalition, and exponent -- have been studying the long-term behavior of takata desiccated psan inflators using propellant 2004l (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004l is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004l.The office of defects investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated psan frontal inflators manufactured by takata. This investigation will require extensive information on takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated psan inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.Gov/recalls?Nhtsaid=ea21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede ea15-001, which remains open.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0442 [1] Evaporative Emission Control System Leak Detected (small leak)
  • P0456 [1] Evaporative Emissions System Small Leak Detected
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20171130

"takata recall" still awaiting repair of driver frontal airbag nhtsa recall # 16v081 mercedes benz keeps telling me they don't have the part to make the repair.

NoNoN NoneNone20170117

Tl* the contact owns a 2010 mercedes-benz r350. While driving 30 mph, the vehicle stalled and the check engine warning indicator illuminated. The contact had to maneuver to the side of the road. After two minutes, the vehicle restarted normally, but the engine warning indicator remained illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000.

NoNoN NoneNone20160531

Takata recall. I checked my vin immediately following the announcement of the takata recall in 2016, and found that my car is impacted by this recall. I then contacted the local mercedes dealer to schedule the airbags replacement, but was advised that they will contact me once they receive the replacement air bags. I kept checking with them every 3 months, but received the same response. I just received a notice that takata filed recently for chapter 11 in the us. I would like to understand file a complaint against mercedes benz usa for neglecting to replace the airbag in my car, and force the company to replace the air bag free of charge as part of this recall,

NoNoN NoneNone20160527

"takata recall" to date mercedes benz still has no timeline or date to replace the defective driver side airbag on my vehicle. This critical safety related recall is officially almost 2-years old and to not have parts yet and or a timeline is irresponsible. Now we are receiving bankruptcy "chapter 11" notices for "takata" under "case no. 17-11375 (bls)". This said notice advises us to call our dealer to have parts replaced; only to have the dealer and mercedes corporate to inform that there are no parts! What is this? This is how we consumers and our safety are protected? Do we have to wait for a catastrophe before this is addressed and corrected? Please advise as to how we are going to get our vehicle repaired and safe. Look forward to your reply and guidance that to this point is completely lacking.

NoNoN NoneNone20160418

Car was hit by a pot hole around 2 inches deep on the passenger side. Immediately there was a loud noise and all the side airbags on the driver side deployed. There was no signs of damage to the tires and not even a scratch to the body.

NoNoN NoneNone20160210

Takata recall i have repeatedly received mail that my r350 has had a safety recall that urgently needs to be addressed. For over a year i have been contacting my dealer and i am told that the parts are not available. According to takata, in the event of an inflatorrupture, metal fragments could pass through the air bag cushion material, which may resultin injury or death to vehicle occupants. Recall incomplete. Remedy not yet available remedy once parts are available customers will be sent a letter asking them to go to an authorized mercedes benz dealer who will replace the driver side front airbag of the potentially affected vehicles. Recall campaign 2016020003 owners may contact mercedes-benz at 1-877-496-3691

NoNoN NoneNone20160203

Takata recall we have been notified in february of 2016 and it is now november of 2016 and still no parts. We can't sell the car because i don't want to pass the problem onto another person and mercedes won't give us a loaner so we have a potential risk. Telling us that it is a minimal risk doesn't help. This is beyond irresponsible! Can you please advise

NoNoY NoneNone20160113

Tl* the contact owns a 2010 mercedes-benz r350. While driving 20 mph, the vehicle stalled without warning. The contact was able to restart the vehicle, but the failure recurred. The vehicle was towed to the dealer to be diagnosed. The contact was informed that a valve in the engine failed. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.

NoNoN NoneNone20141011

I had just arrived at church and noticed the car leaning to the right side. I ignored it at first thinking maybe the driveway was uneven. When i got ready to leave my boyfriend pointed it out to me that the truck was leaning to the right. I took it to a shop to be checked out and they couldn't figure it out. There was no message regarding anything on the message board except service c was so many miles overdue. Called mercedes and they told me rear air bag. Cost would be around $1600. Cant understand why the dealer would not put a recall fir this problem. *tr

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