Mercury Grand Marquis 2009

• Recall 106896 [USA]: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
  Ford motor company (ford) is recalling certain model year 2005-2011 ford crown victoria, 2005-2011 mercury grand marquis vehicles manufactured march 23, 2004, to august 30, 2011, and 2005-2011 lincoln town car vehicles manufactured march 8, 2004, to august 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13v-385. The prior repairs may not have been correctly performed.
  ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13v-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began november 17, 2014. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 14s25.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  Show Content

• Recall 98844 [USA]: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
  Ford is recalling certain model year 2005-2011 ford crown victoria (including crown victoria police interceptors), mercury grand marquis, and lincoln town car vehicles. The affected vehicles are currently registered or were originally sold in connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, and wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
  ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on october 23, 2013. Owners may contact ford at 1-866-436-7332. Ford's recall number is 13s08.
  a separate service campaign applies to vehicles in non-corrosion states not addressed by this safety recall. Owners of these vehicles should contact ford directly about these vehicles.For the safety recall, owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  Show Content

• Recall 2014502 [Canada]: Steering
  Certain vehicles serviced as part of recall 2013-287 (13s08) or special service campaign 13r01 may require re-inspection and repair. The service procedure may have resulted in over-extension of one part of a collapsible joint in the intermediate steering shaft. This could potentially result in the shaft becoming disconnected, resulting a loss of steering, which could increase the risk of a crash causing injury and/or damage to property. Correction: dealers will inspect the intermediate shaft connection and replace the intermediate shaft if necessary.

  Show Content

• Recall 2013287 [Canada]: Steering
  On certain vehicles originally sold or currently registered in areas of heavy road salt usage during winter months (ontario, quebec, new brunswick, nova scotia, prince edward island, and newfoundland & labrador), the steering column lower intermediate shaft can become severely corroded. This could cause the swing link joint to become stiff or seized. As a result, the upper intermediate shaft could collapse, allowing the steering column lower bearing to separate, causing a loss of steering capability. A loss of steering control could result in a crash causing property damage and/or personal injury. Correction: dealers will replace the steering lower intermediate shaft. The upper intermediate shaft and steering column lower bearing will be inspected and, if necessary, repaired or replaced. If the steering column lower bearing has separated, a retainer clip will be installed.

  Show Content

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

Tl* the contact owns a 2009 mercury grand marquis. While driving various speeds, the contact heard an abnormal noise coming from the steering wheel. The contact also stated that the vehicle had to be placed in neutral to be started. The vehicle was taken to an independent mechanic where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired and the failure recurred. Sunny king ford (1507 s quintard ave, anniston, al 36201, (256) 831-5300) was contacted to schedule a second diagnostic test, but the contact was having difficulty getting the vehicle to the dealer. The contact referenced nhtsa campaign number: 13v385000 (steering). The manufacturer was made aware of the failure and provided case number: cas-22278603. The failure mileage was approximately 175,000.

Tl* the contact owns a 2009 mercury grand marquis. While driving and exiting off the ramp the vehicle drove over a bump and the rear of the vehicle elevated highly without warning. The vehicle was driven to the contact's residence. The vehicle was not diagnosed. The dealer replaced the air compressor; however, the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,908. Updated 03/02/17*lj *cn

I noticed something hanging down from the bottom of the vehicle and on inspection determined it to be a fuel tank support strap. I took the vehicle to my mechanic for further inspection and when he put the vehicle on a lift one of the two support straps had corroded completely in two and the other strap was ly corroded nearly as bad. If the second strap had also broken and allowed the fuel tank to drop and drag on the pavement there could have been a severe fire. I had my mechanic replace both straps immediately today 11-2-16.

On october 21, 2016, while i was driving on i-30 in dallas county, a fire occurred in the daimay-supplied driver-side visor lamp assembly of my 2009 ford mercury grand marquis. The ford fuse system failed, allowing the fire to burn, melting portions of the visor and roof material. The melted material fell on my left leg and the driver seat and floor of the vehicle, causing 2nd and 3rd degree burns to my leg. Chrysler notified nhtsa of a similar defect in the daimay assembly on july 1, 2014, which resulted in the first of two chrysler recalls on july 10, 2014. Ford, however, chose to not recall its vehicles with the daimay visor assembly system, despite receiving notice of similar complaints, claims and incidents before the subject incident. Therefore, i respectfully request that this defect be promptly investigated and that the unsafe system be recalled so that other consumers are not injured.

Tl* the contact owns a 2009 mercury grand marquis. While driving 30 mph, the vehicle failed to respond when the brake pedal was depressed and the vehicle independently accelerated. The contact was able to stop the vehicle by switching to the park position. The vehicle was taken to a dealer where it was diagnosed, but the contact was unaware of the diagnosis. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 37,000.

Interior lighting cable burned out. Lost floor lights, door lights and map lights

On october 31, 2013 i received a recall notice for this vehicle: ref: nhtsa safety recall 13v385. I contacted the dealer where we originally purchased the vehicle; [xxx] @ madison county ford in richmond, ky 40475 on november 6, 2013 and told him i had received the notice. He told me that the parts had not arrived yet. On december 1, i called again and was told the parts had not arrived yet, to call back on december 15. On december 15, i called again and was told the parts had not arrived yet. Today i called nick @ madison county ford again and he said the parts had not arrived yet and he had no idea when they would. He was very curt with me. Next sunday, january 12, i have to make a long distance trip in this vehicle and i am very concerned with the safety. I told him and he said what do you want me to do about it. I am not happy. I need your assistance on this matter. Please. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

I am writing to you concerning a letter i recently received from the ford motor company concerning safety recall number 13s08 / nhtsa recall 13v385 steering column shaft for my 2009 grand marquis, vehicle id#xxxxx.. I received the first notice of this recall october 2013. I called rich ford located at 8601 lomas blvd ne, albuquerque, nm 87112, phone number (505) 292-0000 on november 1, 2013 to make an appointment on november 5, 2013, to have the work done. On november 4th, i received a call asking if i drove the car in michigan. Told her i bought the car used and did not know its history. I was advised by rich ford that the recall did not apply to my car because we did not live in a high corrosion area. After receiving this phone call, i contacted ford motor company by email on november 4th concerning my conversation with rich ford. I received a reply to my email from teena a representative of the ford customer relationship center (crc) who instructed me to contact service advisor alison at rich ford to arrange for my vehicle to be inspected. I contacted rich ford and took my vehicle in for the repairs. I was told it would be 2 to 3 days to have the work done. About 4 hours later i received a call from rich ford informing me that the work had been performed. A year later, i received another letter from ford motor company informing me that i needed to get the recall work performed. I went into rich ford to discuss this, and they told me that the work had been performed. Last month i again received a letter from the ford motor company saying that i needed to have the safety recall work performed. I went to the national highway transportation safety administration and performed a search on my vehicles vin and the result was a recall still being open for this repair. Is ford motor company responsible for having this recall competed or not?

Tl* the contact owns a 2009 mercury grand marquis. The contact received nhtsa campaign id number 13v385000 (steering) however, the contact was unable to have the vehicle serviced under the recall due to the required part not being available for the repair. The manufacturer was not notified of the problem. The contact did not experience a failure.

Common OBD-II Error Codes

• P0733 [1] Gear 3 Incorrect ratio
• P0734 [1] Gear 4 Incorrect ratio