16-0032
Service Bulletin Details
Public Details for: 16-0032
4r75e transmission - grinding/whine/vibration/gear slippage - service kit available issue a service kit has been released to assist with proper repair of the 4r75e transmission in 2008 mark lt, 2008-2010 f-150, 2008-2010 / 2013-2014 e-ser
- 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 -
Models from 2014
2014 FORD E-150 |
2014 FORD E-250 |
2014 FORD E-350 |
Models from 2013
2013 FORD E-150 |
2013 FORD E-250 |
2013 FORD E-350 |
Models from 2012
2012 FORD E-150 |
2012 FORD E-250 |
2012 FORD E-350 |
Models from 2011
2011 FORD CROWN VICTORIA |
2011 FORD E-150 |
2011 FORD E-250 |
2011 FORD E-350 |
2011 FORD F-150 |
2011 LINCOLN TOWN CAR |
2011 MERCURY GRAND MARQUIS |
Models from 2010
2010 FORD CROWN VICTORIA |
2010 FORD E-150 |
2010 FORD E-250 |
2010 FORD E-350 |
2010 FORD F-150 |
2010 LINCOLN TOWN CAR |
2010 MERCURY GRAND MARQUIS |
Models from 2009
2009 FORD CROWN VICTORIA |
2009 FORD E-150 |
2009 FORD E-250 |
2009 FORD E-350 |
2009 FORD F-150 |
2009 LINCOLN TOWN CAR |
2009 MERCURY GRAND MARQUIS |
Models from 2008
2008 FORD CROWN VICTORIA |
2008 FORD E-150 |
2008 FORD E-250 |
2008 FORD E-350 |
2008 FORD F-150 |
2008 LINCOLN MARK LT |
2008 LINCOLN TOWN CAR |
2008 MERCURY GRAND MARQUIS |
4R75E TRANSMISSION - GRINDING/WHINE/VIBRATION/GEAR SLIPPAGE - SERVICE KIT AVAILABLE TSB 16-0032 FORD: 2008-2010 E-150, E-250, E-350, F-150 2008-2011 Crown Victoria 2013-2014 E-150, E-250, E-350 LINCOLN: 2008 Mark LT 2008-2011 Town Car MERCURY: 2008-2011 Grand Marquis This article supersedes TSB 15-0179 to update the Service Labor Time Standards. ISSUE A service kit has been released to assist with proper repair of the 4R75E transmission in 2008 Mark LT, 2008-2010 F-150, 2008-2010 / 2013-2014 E-Series, 2008-2011 Crown Victoria, Grand Marquis and Town Car vehicles that exhibit a grinding, whine-type noise, vibration and/or gear slippage while driving, or a loss of reverse resulting from a planetary gear assembly failure. ACTION Follow the Service Procedure steps to correct the condition. SERVICE PROCEDURE 1. Connect the Ford Integrated Diagnostic System (IDS) or equivalent service tool to the data link connector (DLC). Retrieve all diagnostic trouble codes (DTCs) and record. a. The following DTCs may be present: P0733, P0720, P0722, P0731, P1783, P0732, P0734, P0721, P0297, P0781, P0782, P1728, P1715, P1744, P1783, P0741, P1741, P1742 and/or P1743. 2. Remove the transmission fluid pan. Refer to Workshop Manual (WSM), Section 307-01. 3. Inspect the transmission fluid pan magnet for debris. a. If metallic debris is present, proceed to Step 4. b. If little or no metallic debris is present or if blackened friction material is present, this article does not apply. Refer to WSM, Section 307-01 for normal diagnosis. 4. Install transmission fluid pan, remove transmission and disassemble. Refer to WSM, Section 307-01. a. If cost cap directs transmission repair, proceed to Step 5. b. If cost cap directs transmission replacement, proceed to Step 10. 5. Clean all internal components thoroughly. Replace any friction material which have metal pieces embedded. 6. Disassemble and clean the main control valve body. Refer to WSM, Section 307-01. 7. Assemble the transmission using the parts provided in the service kit. Be certain to perform steps to determine number 1 thrust washer thickness. Refer to WSM, Section 307-01. a. Service kit contains seals and gaskets for all 4R75 models. Match up all removed seals and gaskets. Some seals and gaskets in the kit will not be required for certain models. Discard any unused components. NOTE: The information contained in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service.The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition described affects your car or truck. Contact a Ford, Lincoln, or Mercury dealership to determine whether the bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supercede this information with updates.The most recent information is available through Ford Motor Company's on-line technical resources. Copyright © 2016 Ford Motor Company Online Publication Date March 1, 2016 PAGE1 TSB 16-0032 (Continued) 8. Were any of the following DTCs present in Step 1: P0741, P1741, P1742, P1743? a. No - proceed to Step 9. b. Yes - replace the torque convertor and proceed to Step 10. 9. Place the torque converter assembly on the bench and drain the old fluid. Refill with fresh transmission fluid and drain again. Repeat until clean oil is present when draining. 10. Perform transmission fluid cooler back flushing and cleaning. Refer to WSM, Section 307-01. a. The transmission fluid cooler on Crown Victoria, Grand Marquis and Town Car vehicles cannot be flushed due to an internal thermostatic bypass valve. These vehicles require replacement of the transmission fluid cooler (A/C condenser assembly). Refer to WSM, Section 307-02. 11. Install the transmission. Refer to WSM, Section 307-01. PART NUMBER PART NAME AL3Z-7A398-C Planetary Upgrade Kit 378941-441 Nut - Converter (4 req.) 56142-S439 Exhaust Bolts - Crown Vic / Grand Mar / Town Car (4 req.) 391188-S441 Exhaust Flange Nuts - Crown Vic / Grand Mar / Town Car (4 req.) N800594-S100 Driveshaft Fasteners - Except Econoline N811880-100 Driveshaft Fasteners - Econoline XL-5-A Motorcraft® Multi-Purpose Grease Spray XG-1-E1 Motorcraft® Premium Long-Life Grease XT-10-QLVC Motorcraft® MERCON® LV Automatic Transmission Fluid (2009-2012 MY) XT-5-QMC Motorcraft® MERCON® V Automatic Transmission And Power Steering Fluid (2008 MY) TA-25-B Motorcraft® Threadlock and Sealer XL-12 Motorcraft® Transfer Case Fluid 56761-S439 Bolt - Two Piece Driveshaft - Econoline Center Bearing W711116-S439 Bolt - 2008 F-150 Multi-piece Driveshaft Center Bearing 7L1Z-4B496-C Front Driveshaft Fasteners - 2009-2010 F-150 4X4 (2 req.) 7L1Z-4B496-D Front Driveshaft Fasteners - 2009-2010 F-150 4X4 (3 req.) W716375-S900 Transfer Case Bolts - 2009-2010 F-150 4X4 (9 req) E7TZ-7086-A Gasket - Transfer Case BW7Z-19712-A A/C Condenser-Cooler - Crown Victoria/Grand Marquis/Town Car 7902 Torque Converter Assembly - See The Dealer Catalog For Proper Replacement Part 7000 Transmission Assembly - See The Dealer Catalog For Proper Replacement Part OPERATION 160032A DESCRIPTION 2008-2011 Crown Victoria, Grand Marquis And Town Car: Check DTCs, Inspect Fluid Pan, Replace Transmission, Flush Cooler Lines, Replace The Transmission Fluid Cooler Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations Except C When Required) TIME 5.0 Hrs. PAGE2 TSB 16-0032 (Continued) OPERATION DESCRIPTION TIME 160032A 2008-2010 / 2013-2014 Econoline 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Replace Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations Except C When Required) 4.3 Hrs. 160032A 2008 F-150 4X2 4.2L 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Replace Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations Except C When Required) 3.8 Hrs. 160032A 2008 F-150, Mark LT 4X2 4.6L/5.4L 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Replace Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations Except C When Required) 4.0 Hrs. 160032A 2009-2010 F-150 4X2 4.6L SOHC 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Replace Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations Except C When Required) 5.0 Hrs. 160032A 2008 F-150, Mark LT 4X4 4.6L/5.4L 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Replace Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations Except C When Required) 5.4 Hrs. 160032A 2009-2010 F-150 4X4, 4.6L SOHC 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Replace Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations Except C When Required) 6.4 Hrs. 160032B 2009-2010 F-150 4X2 4.6L SOHC 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Repair Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations) 9.8 Hrs. 160032B 2008 F-150, Mark LT 4X4 4.6L/5.4L 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Repair Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations) 10.2 Hrs. 160032B 2009-2010 F-150 4X4, 4.6L SOHC 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Repair Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations) 11.1 Hrs. 160032B 2008-2011 Crown Victoria, Grand Marquis And Town Car: Check DTCs, Inspect Fluid Pan, Repair Transmission, Flush Cooler Lines, Replace The Transmission Fluid Cooler Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations) 9.8 Hrs. 160032B 2008-2010 / 2013-2014 Econoline 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Repair Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations) 9.1 Hrs. PAGE3 TSB 16-0032 (Continued) OPERATION DESCRIPTION TIME 160032B 2008 F-150 4X2 4.2L 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Repair Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations) 8.6 Hrs. 160032B 2008 F-150, Mark LT 4X2 4.6L/5.4L 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Repair Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations) 8.9 Hrs. 160032C Additional Time When Prior Approval Is Required (Can Be Claimed With Operation A) 0.3 Hr. MT160032 Disassemble/Reassemble Transmission For Cost Cap Analysis (To Be Used With Operation A Only) Actual Time WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. DEALER CODING BASIC PART NO. 7A399 CONDITION CODE 14 PAGE4