Mercury Mariner Hybrid Fwd 2011

• Recall 122761 [USA]: A fuel leak in the presence of an ignition source increases the risk of a fire.
  Ford motor company (ford) is recalling certain model year 2010-2012 ford escape vehicles manufactured february 26, 2009, to april 29, 2012, and 2010-2011 mercury mariner vehicles manufactured february 25, 2009, to december 12, 2010. On vehicles with a 3.0l engine, the fuel delivery module (fdm) may crack, causing a fuel leak.
  ford will notify owners, and dealers will replace the fdm flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on december 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 16s41.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 117620 [USA]: Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
  The timken company (timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from january 22, 2015, to may 21, 2015, to be used as service parts on 2001-2012 ford escape, 2001-2011 mazda tribute, and 2005-2011 mercury mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
  timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on may 21, 2015. Owners may contact timken customer service at 1-866-984-6536.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 104386 [USA]: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
  Ford motor company (ford) is recalling certain model year 2008-2011 ford escape and mercury mariner vehicles manufactured august 18, 2006, through september 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the electric power steering (eps) assist.
  ford will notify owners, and dealers will update the software for the power steering control module (pscm) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the pscm when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on july 18, 2014. Owners may contact ford customer service at 1-800-392-3673. Ford's number for this recall is 14s05.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

• Pedestrian alert sounds investigation # DP22005

  Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at nhtsa.Gov under odi number 11486072. Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.On january 27, 2023, nhtsa opened defect petition (dp) 22-005 to evaluate the subject matter described in the petition. On june 24, 2023 and as supplemented on june 25, 2023, the petitioner notified nhtsa he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioners withdrawal, dp22-005 is closed. Closure of this dp does not represent a determination by nhtsa regarding the subject matter of the petition.
  

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• Loss of power steering while driving investigation # DP15001

  On may 27, 2014, amended june 2, 2014, ford motor company (ford) submitted a defect information report (dir) to nhtsa describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (my) 2008 through 2011 ford escape vehicles equipped with electric power assisted steering (nhtsa 14v-284, ford 14s05). Fords dir described the defect condition as "a poor signal to noise ratio [snr] in the torque sensor" within the electric power assisted steering (epas) system [which] "does not allow the pscm to determine the drivers steering input." when the system detects this fault condition, it transitions the epas system to the fail-safe/manual steering mode.Fords dir indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Fords remedy instructs dealers to check the power steering control module (pscm) for diagnostic trouble codes (dtcs) to determine the proper repair procedure. If no dtcs are present, dealers are to update the pscm and instrument cluster module software. The updated pscm software changes the torque sensor fault strategy so that the snr condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If dtcs indicating faults in the torque sensor, pscm or power steering motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (dtc B2278); or 2) replaces the steering column for faults related to the pscm (dtc B1342) or motor (dtc B2277).Continued in attachment pages
  

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• Electronic throttle body malfunction investigation # PE13003

  On february 21, 2013, the office of defects investigations (odi) opened preliminary evaluation pe13-003 to investigate allegations of electronic throttle body (etb) failures resulting in sudden reduction of engine power in model year (my) 2009-2013 ford escape, fusion, mariner and milan vehicles. During this investigation, ford identified a condition in subject vehicles equipped with 2.5l and 3.0l engines that may result in a sudden reduction of engine power.According to ford, the etb internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the malfunction indicator lamp (mil) or wrench light will illuminate and the vehicle may enter a limited limp home mode.Ford?S trade name for the feature is failure mode effects management (fmem) mode.In this mode, engine power and vehicle speed are reduced, while full function of the power steering, power braking, lighting, and climate control systems are maintained.Odi?S complaint analysis indicate that the predominant failure mode involved reduced motive power associated with the limited limp home mode with engine speeds limited to approximately 900 rpm. Analysis of warranty claims provided by ford identified 59,807 claims related to etb replacements and approximately 50 percent of claims are associated with diagnostic trouble codes (dtc) P2111, "throttle body stuck open", and P2112, "throttle body stuck closed".Ford described several factors where the etb motor may fail resulting in dtcs P2111 or P2112 but the failure is not an existing stuck open or closed etb valve position.According to ford, the etb control strategy provides the driver with three fmem modes that allow varying degrees of vehicle mobility depending on the severity of the fault detected.Dtcs associated with stuck open or closed throttle valves are designated the highest failure severity resulting in engine speeds limited to high idle corresponding to the limited limp home mode.Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability.Other fmem limp modes may result in reduced engine performance but will maintain vehicle speed above 20mph. During this investigation, ford and its suppliers, delphi and igarashi, updated the powertrain control module (pcm) software to include a throttle body motor cleaning cycle during key-on and modified the etb internal motor components design, surface finish and material composition to improve durability. Additionally, ford developed a remedy procedure and issued a special customer satisfaction program (csp) 13n03 extending the etb warranty coverage and instructing dealers to update the powertrain calibration to improve vehicle performance in the event that intermittent electrical connectivity of the throttle body motor contacts occurs. The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through january 31, 2015 regardless of mileage.Owners of the affected vehicles will be contacted by mail to take their vehicle to a ford dealer who will reprogram the pcm to the latest calibration. The bulletin was sent to dealers on january 17, 2014 and the owner letter mailing began on january 27, 2014. See the investigative file for copies of fords bulletin and owner letter. This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that
  

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• Rear liftgate window glass breakage investigation # PE11016

  There is no summary currently available
  

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When i put gas in my car i smell it while driving like it’s leaking and it say on my dash board check fuel inlet

I'm very upset and on the verge of tears! My steering wheel suddenly locked on me! I almost wrecked! This has happened a few times & i have no warning light on my dashboard

I'm very upset and on the verge of tears! My steering wheel suddenly locked on me! I almost wrecked! This has happened a few times & i have no warning light on my dashboard

Front lower sub frame rust through in aria under a/c , close to point of braking . Seams to be a comin problem as my repair shop said they replace three or four a year . Some have broken while on road causing steering problems .This apparently happens when the vehicles are about ten years old .# found on inspection .

Front lower sub frame rust through in aria under a/c , close to point of braking . Seams to be a comin problem as my repair shop said they replace three or four a year . Some have broken while on road causing steering problems .This apparently happens when the vehicles are about ten years old .# found on inspection .

Tl* the contact owns a 2011 mercury mariner. The contact stated that the vehicle experienced intermittent power steering assist failure with an unknown warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic who informed the contact that there was a recall on the vehicle for the power steering assist failure. The vehicle was then taken to bright bay lincoln, inc. (1174 sunrise hwy, bay shore, ny 11706) and newins bay shore ford (219 w main st, bay shore, ny 11706) where the contact was informed that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). The contact also called hassett ford (3530 sunrise hwy, wantagh, ny 11793, (516) 785-7800) and was provided the same information as the other dealers. The manufacturer had was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.

Tl* the contact owns a 2011 mercury mariner. The contact stated that the vehicle experienced intermittent power steering assist failure with an unknown warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic who informed the contact that there was a recall on the vehicle for the power steering assist failure. The vehicle was then taken to bright bay lincoln, inc. (1174 sunrise hwy, bay shore, ny 11706) and newins bay shore ford (219 w main st, bay shore, ny 11706) where the contact was informed that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). The contact also called hassett ford (3530 sunrise hwy, wantagh, ny 11793, (516) 785-7800) and was provided the same information as the other dealers. The manufacturer had was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.

Tl* the contact owns a 2011 mercury mariner. While driving 45 mph, the steering wheel became difficult to turn. There were no warning indicators illuminated. The contact associated the failure with nhtsa campaign number: 14v284000 (steering). The vehicle was taken to k c motorsports (located at 2401 e 11th st, tulsa, ok 74104, (918) 599-0066) to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 170,000.

Tl* the contact owns a 2011 mercury mariner. While driving approximately 60 mph, the steering ability became very difficult. The contact decreased the speed and drove home. The dealer was not notified. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 91,000.

Common OBD-II Error Codes

• B2278 [2] B2278
• P2111 [5] Throttle Actuator Control System - Stuck Open
• P2112 [2] Throttle Actuator Control System - Stuck Closed
• C0101 [1] C0101
• C1015 [1] C1015
• P1A1B [1] P1A1B
• B1342 [1] ECU Is Defective
• B2277 [1] B2277