DOR-M3J3F-07

Sales History Table for Reference
Attached
NAPA OE Solutions Catalytic Converter
Author: Dorman Products
DC Bulletin
Dorman Products, Inc. is performing an inspection on this NAPA OE Solutions Catalytic Converter.
See table at the bottom for all affected part numbers. All product on-hand which fits this description
should be returned for further inspection.
If there are any problems with this part, on the vehicle level, we will cover through the Dorman labor
claims process.
Page 1 of 4
Bulletin
Dorman will strive to re-fill supply with product following this inspection quickly.
Stores are instructed to pull all affected inventory and return to the DC. Store should request a CR on
Storefront listing all of the parts being returned and include this Bulletin information in the Storefront
request. Once the CR request is processed, store should return all of the parts included on the CR to
the DC with the tare provided. The DC will scan the CR tare and release credit to the store.
DC Return Instructions:
Pull all affected inventory from DC stock, combine with affected store returns stock, and prepare for
shipping.
DCs must contact Peggy Lafferty by e-mail or phone ([email protected]/ phone 215712-5367) to obtain a RGA Q-Number.
You will need to provide:
VDM number.
Part number being returned.
Total quantity being returned.
Return to Dorman Products, freight collect, by using the Dorman-arranged carrier for your RGA
(typically Conway). Carrier information will come from Peggy Lafferty at the time of the call.
Please mark these to:
Dorman Products
3400 E Walnut St.
Colmar PA 18915
Attn: RGA Q-Number ___________________________
Thank you for your understanding and assistance with this return for inspection.
Page 2 of 4
Local/District Store Bulletin
Bulletin
Dorman Products, Inc. is performing an inspection on this NAPA OE Solutions Catalytic
Converter. See table below for all affected part numbers. All product on-hand which fits
this description should be returned for further inspection.
If there are any problems with this part, on the vehicle level, we will cover through the Dorman labor
claims process.
Dorman will strive to re-fill supply with product following this inspection quickly.
Stores are instructed to pull all affected inventory and return to the DC. Store should request a CR
on Storefront listing all of the parts being returned and include this Bulletin information in the
Storefront request. Once the CR request is processed, store should return all of the parts included on
the CR to the DC with the tare provided. The DC will scan the CR tare and release credit to the store.
Page 3 of 4
Jobber Store Bulletin
Bulletin
Dorman Products, Inc. is performing an inspection on this NAPA OE Solutions Catalytic
Converter. See table below for all affected part numbers. All product on-hand which
fits this description should be returned for further inspection.
If there are any problems with this part, on the vehicle level, we will cover through the Dorman labor
claims process.
Dorman will strive to re-fill supply with product following this inspection quickly.
Stores are instructed to pull all affected inventory and return to the DC. Store should request a CR
on Storefront listing all of the parts being returned and include this Bulletin information in the
Storefront request. Once the CR request is processed, store should return all of the parts included on
the CR to the DC with the tare provided. The DC will scan the CR tare and release credit to the store.
Page 4 of 4
Bulletin
NAPA Part Number
602-9381-1
602-9400-1
602-9358-1
602-9401-1
602-9359-1
602-9402-1
602-9363-1
602-9403-1
602-9364-1
602-9404-1
602-9382-1
602-9405-1
602-9383-1
602-9406-1
602-9385-1
602-9407-1
602-9386-1
602-9408-1
602-9387-1
602-9409-1
602-9389-1
602-9410-1
602-9390-1
602-9411-1
602-9391-1
602-9413-1
602-9392-1
602-9414-1
602-9393-1
602-9415-1
602-9394-1
602-9416-1
602-9395-1
602-9601-1
602-9396-1
602-9603-1
602-9397-1
602-9620-1
602-9398-1
602-9621-1
602-9399-1
996-5718-1