Tesla Model X Long Range Plus 2020

• Recall 257819 [USA]: Pedestrians may be unaware of an approaching vehicle if the pws sounds are muted, increasing the risk of a crash.
  Tesla, inc. (tesla) is recalling certain 2013, 2018-2021 model s, 2020-2021 model x, 2018-2022 model 3, and 2020-2022 model y vehicles. A factory reset muted the pedestrian warning system (pws) sounds. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 141, "minimum sound requirements for hybrid and electric vehicles."
  tesla released an over-the-air (ota) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed april 27, 2024. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-24-00-006.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 260286 [USA]: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
  Tesla, inc. (tesla) is recalling certain 2012-2023 model s, 2016-2024 model x, 2017-2023 model 3, 2019-2024 model y, and 2024 cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the brake, park, and antilock brake system (abs) warning lights. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 105, "hydraulic and electric brake systems" and 135, "light vehicle brake systems."
  tesla began releasing an over-the-air (ota) software update, free of charge. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-24-00-003.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 238651 [USA]: In certain circumstances when autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when autosteer is canceled or not engaged, there may be an increased risk of a crash.
  Tesla, inc. (tesla) is recalling 2012-2023 model s, 2016-2023 model x, 2017-2023 model 3, and 2020-2023 model y vehicles equipped with all versions of autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the sae level 2 advanced driver-assistance feature.
  tesla will release an over-the-air (ota) software update, free of charge. Owner notification letters were mailed february 10, 2024. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-23-00-008.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 249451 [USA]: Fsd beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
  Tesla, inc. (tesla) is recalling certain 2016-2023 model s, model x, 2017-2023 model 3, and 2020-2023 model y vehicles equipped with full self-driving beta (fsd beta) software or pending installation. The fsd beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
  tesla will release an over-the-air (ota) software update, free of charge. Owner notification letters were mailed april 15, 2023. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-23-00-001.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 233738 [USA]: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
  Tesla, inc. (tesla) is recalling certain 2017-2021 model s and model x vehicles. The electronic power assist steering (epas) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
  tesla has released an over-the-air (ota) software update to recalibrate the epas system, free of charge. Owner notification letters were mailed december 31, 2022. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-22-00-014.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 208989 [USA]: Pedestrians may be unaware of an approaching vehicle if the pws sounds are obscured, increasing the risk of a crash.
  Tesla, inc. (tesla) is recalling certain 2020-2022 model y, model x, model s, and 2017-2022 model 3 vehicles. The boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the pedestrian warning system (pws) sounds. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 141, "minimum sound requirements for hybrid and electric vehicles."
  tesla will perform an over-the-air (ota) software update that will disable the boombox functionality when the vehicle is in drive, neutral and reverse modes, including summon and smart summon, free of charge. Owner notification letters were mailed june 6, 2022. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-22-00-003. Note: this recall supersedes recall 22v-063. Vehicles configured with summon or smart summon and already remedied under 22v-063 will need to have the new remedy software installed.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 208806 [USA]: Failing to stop at a stop sign can increase the risk of a crash.
  Tesla, inc. (tesla) is recalling certain 2016-2022 model s and model x, 2017-2022 model 3, and 2020-2022 model y vehicles. The "rolling stop" functionality available as part of the full self-driving (beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
  tesla will perform an over-the-air (ota) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed march 28, 2022. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-22-00-001.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 183875 [USA]: Unexpected activation of the aeb system may cause the car to stop suddenly, increasing the risk of a crash.
  Tesla, inc. (tesla) is recalling certain 2017-2021 model s, model 3, model x, and 2020-2021 model y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (fcw) or unexpected activation of the automatic emergency brake (aeb) system.
  tesla service has released an over-the-air (ota) software update, free of charge. The recall began october 25, 2021. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-21-00-004.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 2021665 [Canada]: Accessories
  Issue: on certain vehicles, a software error could cause false forward collision warnings (fcw) and/or activate the automatic emergency brake (aeb) system. If this happens, the vehicle could come to a sudden stop. Note: this problem only affects vehicles with firmware release 2021.36.5.2. Safety risk: a vehicle that brakes or stops suddenly when there is no risk of a collision could create an increased risk of a rear-end crash. Corrective actions: tesla will email a notice to owners. Each vehicle affected by this issue has already received an over-the-air firmware update to fix this problem. There is no further action required if your vehicle has firmware release 2021.36.5.3 or a later release.

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• Recall 2021148 [Canada]: Seats and restraints
  Issue: on certain vehicles, the cover for the child seat tether anchorage for the second-row middle seat and/or a third-row seat is not marked with the required symbol. Canadian regulations require a specific symbol to mark the top tether anchorage location. Safety risk: this small error is unlikely to affect safety, as information about the location of the child seat top tether anchorages can be found in the owner's manual. Corrective actions: this is not a recall. Tesla has made changes to ensure that the top tether anchorage is properly marked on all new vehicles.

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• Recall 2020497 [Canada]: Lights and instruments
  Issue: on certain vehicles, when switching the distance display setting from kilometers to miles, the speedometer displays the vehicle speed in miles per hour (mph) only. Canadian regulations require that speed be displayed in either kilometers per hour (km/h) or in both km/h and mph. Safety risk: this small error does not affect vehicle safety. Corrective actions: this is not a recall. Tesla has made changes to ensure that all new vehicle speedometers display mph and km/h when the display distance is set to miles. In addition, this change was sent to all vehicles in firmware update 2020.36.11.

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• Recall 2020435 [Canada]: Lights and instruments
  Issue: certain vehicles do not have the correct warning indicator to show when the passenger airbag is turned off. Recent changes to canadian regulations require all companies to use a symbol to show when the passenger airbag is turned off instead of text. This change can help to avoid confusion. Safety risk: this small error does not affect the function of the airbag system or the accuracy of the information displayed to the occupant. Corrective actions: this is not a recall. Tesla has made changes to ensure that all new vehicles display the correct symbol when the passenger airbag is turned off. In addition, this change was sent to all vehicles in firmware update 2020.36.

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To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

• Recall 23v838 remedy effectiveness investigation # RQ24009

  The office of defects investigation (odi) is opening a recall query to assess the remedy adequacy of recall 23v838. On december 12, 2023, tesla filed a defect information report (recall 23v838) applicable to all tesla models produced and equipped with any version of its autopilot system, which tesla described as an sae level 2 (l2) advanced driver assistance system (adas). Autopilot is the simultaneous engagement of tesla’s traffic-aware cruise control (tacc) and autosteer. In describing the safety defect, tesla’s defect information report (dir) explained that “the prominence and scope of the system’s controls may be insufficient to prevent driver misuse,” and tesla committed to the deployment of a multipart remedy aimed at improving system and engagement controls and reducing mode confusion. Ea22002 (upgraded from pe21020) was opened to investigate whether tesla’s autopilot contained a defect that created an unreasonable risk to motor vehicle safety and involved extensive crash analysis, human factors analysis, vehicle evaluations, and assessment of vehicle control authority and driver engagement technologies. The work conducted in these investigations aligns with tesla’s conclusion in its 23v838 recall filing. During ea22002, odi identified at least 13 crashes involving one or more fatalities and many more involving serious injuries in which foreseeable driver misuse of the system played an apparent role. Tesla filed recall 23v838 to address concerns regarding the autopilot system investigated in ea22002. Following deployment of the remedy in recall 23v838, odi identified concerns due to post-remedy crash events and results from preliminary nhtsa tests of remedied vehicles. Also, tesla has stated that a portion of the remedy both requires the owner to opt in and allows a driver to readily reverse it. Tesla has also deployed non-remedy updates to address issues that appear related to odi’s concerns under ea22002. This investigation will consider why these updates were not a part of the recall or otherwise determined to remedy a defect that poses an unreasonable safety risk. Odi is therefore opening this recall query investigation to further evaluate the adequacy of the remedy for recall 23v838.
  

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• Sudden unintended acceleration investigation # DP23002

  The office of defects investigation (odi) received a petition requesting that odi reevaluate its decision to deny dp20-001 on the basis that intermittent high electrical current demands on the vehicles 12vdc systems may have caused some or all of the incidents examined by odi in dp20-001. The petitioner bases this information on a review of open-source research and the dp20-001 denial. The petition and related materials can be reviewed at nhtsa.Gov under the following odi number: 11528471.
  

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• Shift interlock request investigation # DP23001

  On march 27, 2023, the office of defects investigation (odi) received a defect petition that requested a recall of all tesla vehicles model year (my) 2013 to present to add an interlock that requires a brake application by the driver in order to shift from drive to reverse to reduce the number of sudden unintended acceleration events. Along with his request, the petitioner provided a technical paper regarding the claims in the petition. Odi will evaluate the petitioners allegations and assess potentially related field data to determine if the petition should be granted or denied. If the petition is granted, odi will open a defect investigation. If the petition is denied, odi will publish a denial notice in the federal register. The petition and its supporting paper can be reviewed at nhtsa.Gov under the following odi number: 11515119.
  

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• Pedestrian alert sounds investigation # DP22005

  Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at nhtsa.Gov under odi number 11486072.Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.The petitioner asserts that hybrid and electric vehicles to which the standard does not apply should be found to contain a safety defect. In support of the petition, the petitioner includes findings contained in a bill introduced in the house of representatives in 2009, the pedestrian safety enhancement act of 2009, h.R. 734, 111th cong. (2009). A related bill, the pedestrian safety enhancement act of 2010, became law in january 2011 (pub. L. 111-373). The petitioner requests that nhtsa require all electric and hybrid vehicles comply with fmvss 141, regardless of production date.The defect petition has been opened to evaluate the issue and determine whether to grant or deny the petition.The associated product list is not exhaustive and may contain vehicles that are equipped with pedestrian alert sounds.
  

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• Autopilot & first responder scenes investigation # EA22002

  There is no summary currently available
  

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• Autopilot system driver controls investigation # EA22002

  The office of defects investigation (odi) upgraded pe21020 to ea22002 on june 8, 2022, to extend work and deepen the pe21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how tesla’s autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driver’s supervision. To support this work, odi collected additional crash information and assessed vehicle control authority, driver engagement technologies, and related human factors considerations associated with partial automation via analysis of peer vehicle data and hands-on vehicle evaluation, assessments from nhtsa human factors subject matter experts, and reviews of related publications dedicated to partial driving automation. Autopilot is the simultaneous use of the features that tesla calls traffic-aware cruise control (tacc) and autosteer. Tacc is a type of adaptive cruise control that, like traditional cruise control, maintains a set speed but also slows or accelerates as necessary to maintain the vehicle’s following distance from a vehicle in front. As designed, autosteer detects lane markings and the presence of other nearby vehicles and objects to keep the vehicle in its driving lane. Autopilot is characterized by tesla as an sae level 2 (“l2 system”) partial driving automation system that provides driver assistance through steering, propulsion, and braking within a specified driving environment under direct supervision of the driver. L2 systems should be designed to support the driver’s need to monitor the system in response to the constantly changing driving environment and, if necessary, take over the dynamic driving task. To ensure sufficient driver engagement, vehicles with l2 systems should employ driver engagement systems and usage controls that are appropriate and sufficient for the l2 system design and driver expectations. Odi completed an analysis of 956 crashes reported up to august 30, 2023. In approximately half (489) of those crashes, odi found: 1.) that there was insufficient data to make an assessment; 2.) the other vehicle was at fault; 3.) autopilot was found to not be in use; or 4.) the crash was otherwise unrelated to ea22002. Of the remaining 467 crashes, odi identified trends resulting in three categories: collisions in which the frontal plane of the tesla struck another vehicle or obstacle with adequate time for an attentive driver to respond to avoid or mitigate the crash (211), roadway departures where autosteerwas inadvertently disengaged by the driver’s inputs (111), and roadway departures in low traction conditions such as wet roadways (145). Odi observed this pattern across all tesla models and hardware versions. Crash and human factors assessment showed that autopilot controls did not sufficiently ensure driver attention and appropriate use. At the same time, peer analysis and vehicle evaluations established that autopilot invited greater driver confidence via its higher control authority and ease of engagement. This mismatch of weak usage controls and high control authority was evident in these crash categories, which included indications of driver disengagement from the driving task. This mismatch was also evident in roadway departures when the system was engaged in low traction conditions outside of tesla’s recommendations.Additional information regarding nhtsa’s crash analysis is available in the ea22002 file. Odi reviewed these findings with tesla during several conversations in quarter 4 of 2023. On december 12, 2023, tesla filed a defect information report (dir) (recall 23v838) applicable to all tesla models produced and equipped with any version of its autopilot system. Tesla’s dir described the functionality of this system, stated that the prominence and scope of the system’s controls may be insufficient to prevent driver misuse, and described a remedy to improve the effectiveness of driver warnings and to reduce mode confusion. Odi completed an extensive body of work via pe21020 and ea22002, which showed evidence that tesla’s weak driver engagement system was not appropriate for autopilot’s permissive operating capabilities. This mismatch resulted in a critical safety gap between drivers’ expectations of the l2 system’s operating capabilities and the system’s true capabilities. This gap led to foreseeable misuse and avoidable crashes. During ea220002, odi identified at least 13 crashes involving one or more fatalities and many more involving serious injuries, in which foreseeable driver misuse of the system played an apparent role. Odi’s analysis conducted during this investigation, which aligns with tesla’s conclusion in its defect information report, indicated that in certain circumstances, autopilot’s system controls and warnings were insufficient for a driver assistance system that requires constant supervision by a human driver. Given tesla’s recall (23v838) of all vehicles equipped with autopilot for insufficient controls to prevent misuse, odi is closing ea22002. Concurrent with that closing, odi has opened a recall query (rq24009) to assess the effectiveness of the 23v838 remedy. To review the odi reports cited in the closing resume odi report identification number document, go to nhtsa.Gov.
  

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• Tesla "passenger play" investigation # PE21023

  The office of defects investigation (odi) is opening a preliminary evaluation (pe) on certain model year (my) 2017 - 2022 model 3, s, x, and y vehicles based on reports that tesla gameplay functionality, which is visible on the front center touchscreen from the drivers seat, is enabled even when the vehicle is being driven. This functionality, referred to as ?Passenger play,? May distract the driver and increase the risk of a crash.Odi has received one vehicle owner questionnaire (voq) describing the gameplay functionality and has confirmed that this capability has been available since december 2020 in tesla "passenger play"-equipped vehicles. Prior to this time, gameplay was enabled only when the vehicle was in park.This pe has been opened to evaluate the driver distraction potential of tesla "passenger play" while the vehicle is being driven. Through this pe, odi will evaluate aspects of the feature, including the frequency and use scenarios of tesla "passenger play."the odi report cited above can be reviewed at: http://www-odi.Nhtsa.Dot.Gov/owners/searchnhtsaid using the following complaint identification number: 11439598
  

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• Tesla passenger play investigation # PE21023

  The office of defects investigation (odi) opened preliminary evaluation (pe21-023) on december 21, 2021, to evaluate the driver distraction potential and use frequency / circumstances of in-vehicle game-play functionality referred to as ?Passenger play? In certain model year (my) 2017-2022 tesla model 3, s, x, and y vehicles. Distracted driving can result in an increased risk of a crash. Pe21-023 was prompted by the receipt of vehicle owners questionnaire (voq) 11439598 from the owner of a 2021 model 3 on november 6, 2021. Odi sent an information request (ir) letter to tesla on january 20, 2022 and received tesla?S response on march 4, 2022.On december 24, 2020, tesla introduced passenger play to vehicles equipped with the intel atom processor (receiving an aftersale software update) via its 2020 holiday release. Passenger play permitted occupants to play specific games selected by tesla for primarily turn-based play style and limited gameplay motion with the transmission in drive and the vehicle in motion. Under these conditions, a notification would display on the screen and the screen area devoted to the game would reduce from 100% to accommodate vehicle controls and driving task data readout. Specific changes varied among models. On december 21, 2022, tesla voluntarily disabled passenger play capability with firmware release 2021.44.25.1 in response to nhtsa?S request. Tesla reported a month later that a 97% completion rate was achieved though tesla?S over the air (ota) update. Odi opened pe 21-023 to evaluate the driver distraction potential of tesla passenger play while the vehicle is being driven including aspects of the feature, frequency, and use scenarios.Based on the analysis conducted, pe21-023 has been closed. The closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists. Furthermore, it does not foreclose the agency from taking further action, if warranted, or the potential for a future finding that a safety-related defect exists through additional information the agency may receive.See attached closing report for a detailed summary of the investigation findings.
  

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• Tesla "passenger play" investigation # PE21023

  The office of defects investigation (odi) is opening a preliminary evaluation (pe) on certain model year (my) 2017 - 2022 model 3, s, x, and y vehicles based on reports that tesla gameplay functionality, which is visible on the front center touchscreen from the drivers seat, is enabled even when the vehicle is being driven. This functionality, referred to as “passenger play,” may distract the driver and increase the risk of a crash.Odi has received one vehicle owner questionnaire (voq) describing the gameplay functionality and has confirmed that this capability has been available since december 2020 in tesla "passenger play"-equipped vehicles. Prior to this time, gameplay was enabled only when the vehicle was in park.This pe has been opened to evaluate the driver distraction potential of tesla "passenger play" while the vehicle is being driven. Through this pe, odi will evaluate aspects of the feature, including the frequency and use scenarios of tesla "passenger play."the odi report cited above can be reviewed at: http://www-odi.Nhtsa.Dot.Gov/owners/searchnhtsaid using the following complaint identification number: 11439598
  

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• Autopilot & first responder scenes investigation # PE21020

  On august 13, 2021, nhtsa?S office of defects investigation (odi) opened a preliminary evaluation (pe21-020) to assess the performance of tesla?S autopilot system (a system characterized by tesla as an sae level 2 driving automation system designed to support and assist the driver in performing the driving task) available in tesla vehicles. The investigation opening was motivated by an accumulation of crashes in which tesla vehicles, operating with autopilot engaged, struck stationary in-road or roadside first responder vehicles tending to pre-existing collision scenes. Upon opening the investigation, nhtsa indicated that the pe would also evaluate additional similar circumstance crashes of tesla vehicles operating with autopilot engaged, as well as assess the technologies and methods used to monitor, assist, and enforce the driver?S engagement with the dynamic driving task during autopilot operation.Pe21-020 is upgraded to an engineering analysis (ea) to extend the existing crash analysis, evaluate additional data sets, perform vehicle evaluations, and to explore the degree to which autopilot and associated tesla systems may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driver?S supervision. In doing so, nhtsa plans to continue its assessment of vehicle control authority, driver engagement technologies, and related human factors considerations.The attached detailed summary further describes nhtsa?S review to date and the basis for upgrade to an ea.
  

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Sudden forward unintened rapid acceleration resulting in personal injury and property damage

Around 1:50 p.M may 27, 2021, i left my house driving my tesla 2020 model x with my son in the front passenger seat to his school. We returned to our home around 2:19 p.M. At our front gate, i slowed down to a close stop as i turned the vehicle into my driveway. Once descending the driveway, my tesla vehicle suddenly accelerated to an extremely high speed. While i attempted to brake; however, none of the speed controls seemed to work. The vehicle hit my 2009 toyota camry parked on the left side of my driveway first, then took out the heavy duty wrought iron fence post and gate door located about 100 ft from my front gate. My tesla vehicle kept moving at a very high speed and knocked down and damaged all trees, plants, and garden arbors along the vehicle’s path and, then, crashed through the rear wrought iron fences about 200 ft from my front gate. Finally, the vehicle stopped after crashing into two large trees and stop there. My son got injured and was taken to an urgent care facility after the crash. Two of my vehicles including 2020 tesla model x and 2009 camry le were totaled and a large portion of my backyard, fence and gate were destroyed due to this tesla crash. This tesla vehicle suddenly accelerated for no reason, indicating that there must have been something seriously wrong with this vehicle at that time. The resulting skid marks on my driveway discovered after the incident demonstrates that braking was applied even though the vehicle accelerated. I had reported this crash to tesla on may 27 and followed up on may 29, june 1 and june 3 and have not received a response from tesla at this time. The investigation shall be performed to find why this tesla vehicle suddenly accelerated to prevent other tesla vehicle drivers from similar dangerous incidents caused by the vehicle’s sudden accelerations. I have the videos and photos from the crash. Please let me know should you need this information for the investigation.

I had my car for almost 12 months and have drive ~11000 miles. In the past one month, i started experiencing a violent shudder/vibration during initial acceleration between ~30-40mph. Tesla service has refused to act upon this issue saying they don't have a fix for this issue. They do have a service bulletin sb-21-39-001 issued for this problem but mentioned that this is not a permanent fix for this issue. Finally, nothing was done to address the issue.

While driving at highway speeds, my two info screens that provide all feedback to the driver (e.G., speed, warning lights, etc.) go dark. This has happened on multiple occasions and i have documented with tesla. They acknowledged the issue and said they are working on a fix(?)

While driving at highway speeds, my two info screens that provide all feedback to the driver (e.G., speed, warning lights, etc.) go dark. This has happened on multiple occasions and i have documented with tesla. They acknowledged the issue and said they are working on a fix(?)

Front half shaft vibration on acceleration

Both rear tires are severely worn on the inside shoulder/tread after only one year. The driver/owner cannot inspect the rear tires because visibility is severely limited. In my case, i had a nail in the tire. The tire store removed the tire and noted the tire was worn down to the cord at the extreme most tread on the inside of the tire. Also, these tires cannot be rotated since the front tires are a different width (275 rear vs. 265 front). Tesla indicated that there was no adjustment to the rear wheel camber for the model x. While at the tesla store in etonville, fl another customer was at the store with the same problem. His tires had 15,000 miles on them and you could easily see the exposed radial belt of the tire. In my case, the tires had 11,000 miles on them. Safety issue: if the owner/driver is not aware of the problem and cannot inspect the tire it can resort in a catastrophic failure event leading to an accident.

The driver’s seat did not hold a firm position and would slide slightly on the base tracks, when driving or stopping. Tesla repaired the defect by replacing the entire seat assembly, but i’m reporting it as a defect in case other car owners experience the same issue as a possible widespread defect. Tesla’s final invoice makes no mention of the seat replacement, although i can confirm the work was performed. The invoice simply lists “courtesy inspection”.

I was driving my model x (june 2020) home last evening on a road i normally drive. (6 lane road) i was approach a traffic light that turned yellow and i determined i didn't have enough time to stop - so i hit the accelerator to get through the light before it turned red and then everything on the car stopped working. No alarms, no sounds, no warnings, nothing - music even stopped playing. The only indication something was wrong was the dashboard flashing yellow light indicator that the car thought it was slipping (complete dry @ 5:50pm -- temperature was 45 degrees). The car would no longer accelerate (i hit the acceleration pedal and nothing happened), regenerative braking stopped working and the car was only coasting and quickly slowing down (it is a heavy car). I managed to get it into a nearby parking lot and called tesla roadside. The car would not accelerate after rebooting 2+ times and when it finally managed to begin to move the car behaved like it thought it was "slipping". No alarms showed up until i was instructed to reboot by tesla emergency roadside - at which point they recommended i bring the car to service.