Tesla Model X Performance (20" Wheels) 2021

• Recall 257830 [USA]: Pedestrians may be unaware of an approaching vehicle if the pws sounds are muted, increasing the risk of a crash.
  Tesla, inc. (tesla) is recalling certain 2013, 2018-2021 model s, 2020-2021 model x, 2018-2022 model 3, and 2020-2022 model y vehicles. A factory reset muted the pedestrian warning system (pws) sounds. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 141, "minimum sound requirements for hybrid and electric vehicles."
  tesla released an over-the-air (ota) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed april 27, 2024. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-24-00-006.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 260291 [USA]: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
  Tesla, inc. (tesla) is recalling certain 2012-2023 model s, 2016-2024 model x, 2017-2023 model 3, 2019-2024 model y, and 2024 cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the brake, park, and antilock brake system (abs) warning lights. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 105, "hydraulic and electric brake systems" and 135, "light vehicle brake systems."
  tesla began releasing an over-the-air (ota) software update, free of charge. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-24-00-003.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 238656 [USA]: In certain circumstances when autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when autosteer is canceled or not engaged, there may be an increased risk of a crash.
  Tesla, inc. (tesla) is recalling 2012-2023 model s, 2016-2023 model x, 2017-2023 model 3, and 2020-2023 model y vehicles equipped with all versions of autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the sae level 2 advanced driver-assistance feature.
  tesla will release an over-the-air (ota) software update, free of charge. Owner notification letters were mailed february 10, 2024. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-23-00-008.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 232043 [USA]: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.
  Tesla, inc. (tesla) is recalling certain 2021-2023 model s and model x vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
  tesla service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed january 2, 2024. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-23-20-005.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 244863 [USA]: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
  Tesla, inc. (tesla) is recalling certain 2021-2023 model x vehicles. The vehicle controller may fail to detect low brake fluid and will not display a warning light. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 135, "light vehicle brake systems."
  tesla has released an over-the-air (ota) software update, free of charge. Owner notification letters were mailed december 12, 2023. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-23-00-005.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 235170 [USA]: A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
  Tesla, inc. (tesla) is recalling certain 2021-2023 model s and model x vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
  tesla service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed september 12, 2023. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-23-20-004.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 249462 [USA]: Fsd beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
  Tesla, inc. (tesla) is recalling certain 2016-2023 model s, model x, 2017-2023 model 3, and 2020-2023 model y vehicles equipped with full self-driving beta (fsd beta) software or pending installation. The fsd beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
  tesla will release an over-the-air (ota) software update, free of charge. Owner notification letters were mailed april 15, 2023. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-23-00-001.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 247260 [USA]: A passenger air bag that does not deploy as intended increases the risk of injury during a crash.
  Tesla, inc. (tesla) is recalling certain 2021-2023 model x vehicles. The restraint control module (rcm) calibration may cause the front passenger air bag to deploy incorrectly during certain low speed crashes. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, "occupant crash protection."
  tesla has released an over-the-air (ota) software update to recalibrate the rcm, free of charge. Owner notification letters were mailed january 14, 2023. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-22-00-015.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 233741 [USA]: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
  Tesla, inc. (tesla) is recalling certain 2017-2021 model s and model x vehicles. The electronic power assist steering (epas) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
  tesla has released an over-the-air (ota) software update to recalibrate the epas system, free of charge. Owner notification letters were mailed december 31, 2022. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-22-00-014.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 233446 [USA]: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
  Tesla, inc. (tesla) is recalling certain 2017-2022 model 3, 2020-2022 model y, and 2021-2022 model s and model x vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 118, "power-operated window systems."
  tesla will perform an over-the-air (ota) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed march 31, 2032. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-22-00-013.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 229405 [USA]: A lagging or restarting cpu may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash.
  Tesla, inc. (tesla) is recalling certain 2021-2022 model s, model x, and 2022 model 3 and model y vehicles operating certain firmware releases. The infotainment central processing unit (cpu) may overheat during the preparation or process of fast-charging, causing the cpu to lag or restart.
  tesla will perform an over-the-air (ota) software update that will improve cpu temperature management, free of charge. Owner notification letters were mailed july 1, 2022. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-22-00-009.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 208999 [USA]: Pedestrians may be unaware of an approaching vehicle if the pws sounds are obscured, increasing the risk of a crash.
  Tesla, inc. (tesla) is recalling certain 2020-2022 model y, model x, model s, and 2017-2022 model 3 vehicles. The boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the pedestrian warning system (pws) sounds. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 141, "minimum sound requirements for hybrid and electric vehicles."
  tesla will perform an over-the-air (ota) software update that will disable the boombox functionality when the vehicle is in drive, neutral and reverse modes, including summon and smart summon, free of charge. Owner notification letters were mailed june 6, 2022. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-22-00-003. Note: this recall supersedes recall 22v-063. Vehicles configured with summon or smart summon and already remedied under 22v-063 will need to have the new remedy software installed.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 214742 [USA]: Improper side curtain air bag deployment can increase the risk of injury during a crash.
  Tesla, inc. (tesla) is recalling certain 2021-2022 model x vehicles. The left or right front-row side curtain air bags may not deploy as intended when the windows are lowered. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 226, "ejection mitigation."
  tesla service centers will replace the left and right front-row side curtain air bags, free of charge. Owner notification letters were mailed july 16, 2022. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-22-20-003.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 204236 [USA]: Pedestrians may be unaware of an approaching vehicle if the pws sounds are obscured, increasing the risk of a crash.
  Tesla, inc. (tesla) is recalling certain 2020-2022 model s, model x, model y, and 2017-2022 model 3 vehicles. The boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the pedestrian warning system (pws) sounds. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 141, "minimum sound requirements for hybrid and electric vehicles."
  tesla will perform an over-the-air (ota) software update that will disable the boombox functionality when the vehicle is in drive, neutral and reverse modes, free of charge. Owner notification letters are expected to be mailed april 5, 2022. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-22-00-003. Note: this recall has been superseded by recall 22v-235. Tesla's number for the new recall is sb-22-00-003.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 209223 [USA]: Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.
  Tesla, inc. (tesla) is recalling certain 2021-2022 model 3, model s, model x, and 2020-2022 model y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 103, "windshield defrosting and defogging systems."
  tesla will perform an over-the-air (ota) software update, free of charge. Owner notification letters were mailed april 1, 2022. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-22-18-002.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 204206 [USA]: The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
  Tesla, inc. (tesla) is recalling certain 2021-2022 model s and model x, 2017-2022 model 3, and 2020-2022 model y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, "occupant crash protection."
  tesla will perform an over-the-air (ota) software update, free of charge. Owner notification letters were mailed april 1, 2022. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-22-00-002.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 208811 [USA]: Failing to stop at a stop sign can increase the risk of a crash.
  Tesla, inc. (tesla) is recalling certain 2016-2022 model s and model x, 2017-2022 model 3, and 2020-2022 model y vehicles. The "rolling stop" functionality available as part of the full self-driving (beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
  tesla will perform an over-the-air (ota) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed march 28, 2022. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-22-00-001.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 184513 [USA]: A torn air bag may not adequately protect an occupant in a crash, increasing their risk of injury.
  Tesla, inc. (tesla) is recalling certain 2021 model x and model s vehicles. The driver's air bag cushion may tear during deployment.
  tesla service will replace the driver's air bag, free of charge. Owner notification letters were mailed january 7, 2022. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-21-20-007.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 183898 [USA]: Unexpected activation of the aeb system may cause the car to stop suddenly, increasing the risk of a crash.
  Tesla, inc. (tesla) is recalling certain 2017-2021 model s, model 3, model x, and 2020-2021 model y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (fcw) or unexpected activation of the automatic emergency brake (aeb) system.
  tesla service has released an over-the-air (ota) software update, free of charge. The recall began october 25, 2021. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-21-00-004.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 2022228 [Canada]: Electrical
  Issue: on certain vehicles, during fast-charging or preparation for fast-charging, the infotainment central processing unit (cpu) may overheat. This could cause the cpu to be slow or to restart. As a result, the center screen display may lag or appear blank. If this happens, the rearview camera display, windshield wiper and defroster settings, drive modes (i.E., drive, neutral, or reverse), and telltales may not be available. Safety risk: a driver who does not have access to vehicle systems and controls could have an increased risk of a crash. Corrective actions: tesla will email a notice to owners and provide an over-the-air firmware update to fix this problem.

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To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

• Recall 23v838 remedy effectiveness investigation # RQ24009

  The office of defects investigation (odi) is opening a recall query to assess the remedy adequacy of recall 23v838. On december 12, 2023, tesla filed a defect information report (recall 23v838) applicable to all tesla models produced and equipped with any version of its autopilot system, which tesla described as an sae level 2 (l2) advanced driver assistance system (adas). Autopilot is the simultaneous engagement of tesla’s traffic-aware cruise control (tacc) and autosteer. In describing the safety defect, tesla’s defect information report (dir) explained that “the prominence and scope of the system’s controls may be insufficient to prevent driver misuse,” and tesla committed to the deployment of a multipart remedy aimed at improving system and engagement controls and reducing mode confusion. Ea22002 (upgraded from pe21020) was opened to investigate whether tesla’s autopilot contained a defect that created an unreasonable risk to motor vehicle safety and involved extensive crash analysis, human factors analysis, vehicle evaluations, and assessment of vehicle control authority and driver engagement technologies. The work conducted in these investigations aligns with tesla’s conclusion in its 23v838 recall filing. During ea22002, odi identified at least 13 crashes involving one or more fatalities and many more involving serious injuries in which foreseeable driver misuse of the system played an apparent role. Tesla filed recall 23v838 to address concerns regarding the autopilot system investigated in ea22002. Following deployment of the remedy in recall 23v838, odi identified concerns due to post-remedy crash events and results from preliminary nhtsa tests of remedied vehicles. Also, tesla has stated that a portion of the remedy both requires the owner to opt in and allows a driver to readily reverse it. Tesla has also deployed non-remedy updates to address issues that appear related to odi’s concerns under ea22002. This investigation will consider why these updates were not a part of the recall or otherwise determined to remedy a defect that poses an unreasonable safety risk. Odi is therefore opening this recall query investigation to further evaluate the adequacy of the remedy for recall 23v838.
  

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• Sudden unintended acceleration investigation # DP23002

  The office of defects investigation (odi) received a petition requesting that odi reevaluate its decision to deny dp20-001 on the basis that intermittent high electrical current demands on the vehicles 12vdc systems may have caused some or all of the incidents examined by odi in dp20-001. The petitioner bases this information on a review of open-source research and the dp20-001 denial. The petition and related materials can be reviewed at nhtsa.Gov under the following odi number: 11528471.
  

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• Shift interlock request investigation # DP23001

  On march 27, 2023, the office of defects investigation (odi) received a defect petition that requested a recall of all tesla vehicles model year (my) 2013 to present to add an interlock that requires a brake application by the driver in order to shift from drive to reverse to reduce the number of sudden unintended acceleration events. Along with his request, the petitioner provided a technical paper regarding the claims in the petition. Odi will evaluate the petitioners allegations and assess potentially related field data to determine if the petition should be granted or denied. If the petition is granted, odi will open a defect investigation. If the petition is denied, odi will publish a denial notice in the federal register. The petition and its supporting paper can be reviewed at nhtsa.Gov under the following odi number: 11515119.
  

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• Pedestrian alert sounds investigation # DP22005

  Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at nhtsa.Gov under odi number 11486072.Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.The petitioner asserts that hybrid and electric vehicles to which the standard does not apply should be found to contain a safety defect. In support of the petition, the petitioner includes findings contained in a bill introduced in the house of representatives in 2009, the pedestrian safety enhancement act of 2009, h.R. 734, 111th cong. (2009). A related bill, the pedestrian safety enhancement act of 2010, became law in january 2011 (pub. L. 111-373). The petitioner requests that nhtsa require all electric and hybrid vehicles comply with fmvss 141, regardless of production date.The defect petition has been opened to evaluate the issue and determine whether to grant or deny the petition.The associated product list is not exhaustive and may contain vehicles that are equipped with pedestrian alert sounds.
  

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• Autopilot & first responder scenes investigation # EA22002

  There is no summary currently available
  

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• Autopilot system driver controls investigation # EA22002

  The office of defects investigation (odi) upgraded pe21020 to ea22002 on june 8, 2022, to extend work and deepen the pe21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how tesla’s autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driver’s supervision. To support this work, odi collected additional crash information and assessed vehicle control authority, driver engagement technologies, and related human factors considerations associated with partial automation via analysis of peer vehicle data and hands-on vehicle evaluation, assessments from nhtsa human factors subject matter experts, and reviews of related publications dedicated to partial driving automation. Autopilot is the simultaneous use of the features that tesla calls traffic-aware cruise control (tacc) and autosteer. Tacc is a type of adaptive cruise control that, like traditional cruise control, maintains a set speed but also slows or accelerates as necessary to maintain the vehicle’s following distance from a vehicle in front. As designed, autosteer detects lane markings and the presence of other nearby vehicles and objects to keep the vehicle in its driving lane. Autopilot is characterized by tesla as an sae level 2 (“l2 system”) partial driving automation system that provides driver assistance through steering, propulsion, and braking within a specified driving environment under direct supervision of the driver. L2 systems should be designed to support the driver’s need to monitor the system in response to the constantly changing driving environment and, if necessary, take over the dynamic driving task. To ensure sufficient driver engagement, vehicles with l2 systems should employ driver engagement systems and usage controls that are appropriate and sufficient for the l2 system design and driver expectations. Odi completed an analysis of 956 crashes reported up to august 30, 2023. In approximately half (489) of those crashes, odi found: 1.) that there was insufficient data to make an assessment; 2.) the other vehicle was at fault; 3.) autopilot was found to not be in use; or 4.) the crash was otherwise unrelated to ea22002. Of the remaining 467 crashes, odi identified trends resulting in three categories: collisions in which the frontal plane of the tesla struck another vehicle or obstacle with adequate time for an attentive driver to respond to avoid or mitigate the crash (211), roadway departures where autosteerwas inadvertently disengaged by the driver’s inputs (111), and roadway departures in low traction conditions such as wet roadways (145). Odi observed this pattern across all tesla models and hardware versions. Crash and human factors assessment showed that autopilot controls did not sufficiently ensure driver attention and appropriate use. At the same time, peer analysis and vehicle evaluations established that autopilot invited greater driver confidence via its higher control authority and ease of engagement. This mismatch of weak usage controls and high control authority was evident in these crash categories, which included indications of driver disengagement from the driving task. This mismatch was also evident in roadway departures when the system was engaged in low traction conditions outside of tesla’s recommendations.Additional information regarding nhtsa’s crash analysis is available in the ea22002 file. Odi reviewed these findings with tesla during several conversations in quarter 4 of 2023. On december 12, 2023, tesla filed a defect information report (dir) (recall 23v838) applicable to all tesla models produced and equipped with any version of its autopilot system. Tesla’s dir described the functionality of this system, stated that the prominence and scope of the system’s controls may be insufficient to prevent driver misuse, and described a remedy to improve the effectiveness of driver warnings and to reduce mode confusion. Odi completed an extensive body of work via pe21020 and ea22002, which showed evidence that tesla’s weak driver engagement system was not appropriate for autopilot’s permissive operating capabilities. This mismatch resulted in a critical safety gap between drivers’ expectations of the l2 system’s operating capabilities and the system’s true capabilities. This gap led to foreseeable misuse and avoidable crashes. During ea220002, odi identified at least 13 crashes involving one or more fatalities and many more involving serious injuries, in which foreseeable driver misuse of the system played an apparent role. Odi’s analysis conducted during this investigation, which aligns with tesla’s conclusion in its defect information report, indicated that in certain circumstances, autopilot’s system controls and warnings were insufficient for a driver assistance system that requires constant supervision by a human driver. Given tesla’s recall (23v838) of all vehicles equipped with autopilot for insufficient controls to prevent misuse, odi is closing ea22002. Concurrent with that closing, odi has opened a recall query (rq24009) to assess the effectiveness of the 23v838 remedy. To review the odi reports cited in the closing resume odi report identification number document, go to nhtsa.Gov.
  

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• Tesla "passenger play" investigation # PE21023

  The office of defects investigation (odi) is opening a preliminary evaluation (pe) on certain model year (my) 2017 - 2022 model 3, s, x, and y vehicles based on reports that tesla gameplay functionality, which is visible on the front center touchscreen from the drivers seat, is enabled even when the vehicle is being driven. This functionality, referred to as ?Passenger play,? May distract the driver and increase the risk of a crash.Odi has received one vehicle owner questionnaire (voq) describing the gameplay functionality and has confirmed that this capability has been available since december 2020 in tesla "passenger play"-equipped vehicles. Prior to this time, gameplay was enabled only when the vehicle was in park.This pe has been opened to evaluate the driver distraction potential of tesla "passenger play" while the vehicle is being driven. Through this pe, odi will evaluate aspects of the feature, including the frequency and use scenarios of tesla "passenger play."the odi report cited above can be reviewed at: http://www-odi.Nhtsa.Dot.Gov/owners/searchnhtsaid using the following complaint identification number: 11439598
  

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• Tesla passenger play investigation # PE21023

  The office of defects investigation (odi) opened preliminary evaluation (pe21-023) on december 21, 2021, to evaluate the driver distraction potential and use frequency / circumstances of in-vehicle game-play functionality referred to as ?Passenger play? In certain model year (my) 2017-2022 tesla model 3, s, x, and y vehicles. Distracted driving can result in an increased risk of a crash. Pe21-023 was prompted by the receipt of vehicle owners questionnaire (voq) 11439598 from the owner of a 2021 model 3 on november 6, 2021. Odi sent an information request (ir) letter to tesla on january 20, 2022 and received tesla?S response on march 4, 2022.On december 24, 2020, tesla introduced passenger play to vehicles equipped with the intel atom processor (receiving an aftersale software update) via its 2020 holiday release. Passenger play permitted occupants to play specific games selected by tesla for primarily turn-based play style and limited gameplay motion with the transmission in drive and the vehicle in motion. Under these conditions, a notification would display on the screen and the screen area devoted to the game would reduce from 100% to accommodate vehicle controls and driving task data readout. Specific changes varied among models. On december 21, 2022, tesla voluntarily disabled passenger play capability with firmware release 2021.44.25.1 in response to nhtsa?S request. Tesla reported a month later that a 97% completion rate was achieved though tesla?S over the air (ota) update. Odi opened pe 21-023 to evaluate the driver distraction potential of tesla passenger play while the vehicle is being driven including aspects of the feature, frequency, and use scenarios.Based on the analysis conducted, pe21-023 has been closed. The closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists. Furthermore, it does not foreclose the agency from taking further action, if warranted, or the potential for a future finding that a safety-related defect exists through additional information the agency may receive.See attached closing report for a detailed summary of the investigation findings.
  

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• Tesla "passenger play" investigation # PE21023

  The office of defects investigation (odi) is opening a preliminary evaluation (pe) on certain model year (my) 2017 - 2022 model 3, s, x, and y vehicles based on reports that tesla gameplay functionality, which is visible on the front center touchscreen from the drivers seat, is enabled even when the vehicle is being driven. This functionality, referred to as “passenger play,” may distract the driver and increase the risk of a crash.Odi has received one vehicle owner questionnaire (voq) describing the gameplay functionality and has confirmed that this capability has been available since december 2020 in tesla "passenger play"-equipped vehicles. Prior to this time, gameplay was enabled only when the vehicle was in park.This pe has been opened to evaluate the driver distraction potential of tesla "passenger play" while the vehicle is being driven. Through this pe, odi will evaluate aspects of the feature, including the frequency and use scenarios of tesla "passenger play."the odi report cited above can be reviewed at: http://www-odi.Nhtsa.Dot.Gov/owners/searchnhtsaid using the following complaint identification number: 11439598
  

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• Autopilot & first responder scenes investigation # PE21020

  On august 13, 2021, nhtsa?S office of defects investigation (odi) opened a preliminary evaluation (pe21-020) to assess the performance of tesla?S autopilot system (a system characterized by tesla as an sae level 2 driving automation system designed to support and assist the driver in performing the driving task) available in tesla vehicles. The investigation opening was motivated by an accumulation of crashes in which tesla vehicles, operating with autopilot engaged, struck stationary in-road or roadside first responder vehicles tending to pre-existing collision scenes. Upon opening the investigation, nhtsa indicated that the pe would also evaluate additional similar circumstance crashes of tesla vehicles operating with autopilot engaged, as well as assess the technologies and methods used to monitor, assist, and enforce the driver?S engagement with the dynamic driving task during autopilot operation.Pe21-020 is upgraded to an engineering analysis (ea) to extend the existing crash analysis, evaluate additional data sets, perform vehicle evaluations, and to explore the degree to which autopilot and associated tesla systems may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driver?S supervision. In doing so, nhtsa plans to continue its assessment of vehicle control authority, driver engagement technologies, and related human factors considerations.The attached detailed summary further describes nhtsa?S review to date and the basis for upgrade to an ea.
  

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Since delivery in december 2020 the computer mcu has shut down for two minutes while driving over a dozen times. The computer reboots after a couple of minutes but during this time it disables all instrumentation, turn signals and other driver information. I brought it in to the tesla service center in highland park, illinois with a list of dates and times that it shut down and they told me it was a known firmware issue and that there would be a solution sometime in the future. I don't believe a 2021 tesla that cost nearly $100 k would force me to stick my arms out the window to make turn signals.

Since my delivery date of 12/4/2020 i have had four different times where both of the screens on my tesla model x have gone blank. On two of the occasions the vehicle was parked but on two other occasions the vehicle was being operated at highway speeds on the highway. I have also experienced partial software downloads from tesla twice. It is very discomforting to be traveling an interstate highway at 75 mph and have all the screens that display information necessary to operate your vehicle go blank. I have had one mobile technician look at the incomplete software download issue on 2/11/2021 state that maybe a new cpu/mcu needs to be installed. There are other posts at : https://hiride.Com/tesla-fix-black-touchscreen/ that show similar touchscreen issues. With my latest service trip on 6/22 - 6/24/2021 the san antonio, tx service center was "unable" to recreate the problem and their diagnostics didn't show any issues. However just 3 days after i picked up the vehicle had the blank screens issue showed back up. Since tesla service is exclusive to tesla i cannot get a "second opinion" on the issue. And tesla seems to believe this is a non-issue and a minor inconvenience that "just happens from time to time." "nothing to worry about." i on the other hand consider this a safety issue. Please help by looking in to this problem and helping other tesla owners to get this resolved.

While driving the car lost power to all screens and functions such as signals and speedometer all stopped working. The computer system rebooted in 10 seconds. This has happened 4 times in mater of 3 months.

While driving the car lost power to all screens and functions such as signals and speedometer all stopped working. The computer system rebooted in 10 seconds. This has happened 4 times in mater of 3 months.

Under medium/heavy acceleration, there is a rattling/grinding sound like something is coming loose. Tesla says its normal. Its an ongoing issue and tesla refuses to repair.

Under medium/heavy acceleration, there is a rattling/grinding sound like something is coming loose. Tesla says its normal. Its an ongoing issue and tesla refuses to repair.

We got a 2021 tesla x for just one month. But the computer has dead three times when i was driving in high way and have my two kids in the back seats. Two out of the three times i had to pull over my car to turn off the engine and turn it on again. One of the times the computer came back again by it self after being dead for couple of minutes. Luckily i did not use self drive mode those drives. Otherwise who knows what the consequences will be. I spoked with a customer service and been told it's a very common occurrence for their car. However this is not common for us. This really affects our safety since the monitor control everything. I have two school age kids and i have drive them to school and after school's activities. So the safety is number one priority concern for us.

We got a 2021 tesla x for just one month. But the computer has dead three times when i was driving in high way and have my two kids in the back seats. Two out of the three times i had to pull over my car to turn off the engine and turn it on again. One of the times the computer came back again by it self after being dead for couple of minutes. Luckily i did not use self drive mode those drives. Otherwise who knows what the consequences will be. I spoked with a customer service and been told it's a very common occurrence for their car. However this is not common for us. This really affects our safety since the monitor control everything. I have two school age kids and i have drive them to school and after school's activities. So the safety is number one priority concern for us.

I purchased a tesla model x on 14 nov 2020 and had been driving just around 2 months. At around 11:10pm or so as we were cruising on the i-580, and were 2 exits north of the 680 highway, the entire instrument cluster in the car which included the large screen and the driver's instrument panel went completely dark. We were baffled as this was something we never encountered before. We began pulling over to the side when after about a couple of mins the lights came on and the panel showed that we had just around 30 miles of range left. We then proceeded to the nearest charging station which happened to be the tesla factory at 45500 fremont blvd, fremont, ca, 94538. As we reached the charging station we slowed down the car by taking foot off the pedal and was about to change gears to reverse when the car suddenly accelerated without warning and ended up hitting one of the charging stations. The car finally came to a halt after striking and mounting over the charging station. The car struck the charging station head on from the front and around the mid left part of the front bumper. We were all shocked to see that none of the airbags were deployed, even though the collision was pretty nasty. While three of us managed to get away badly shaken and with strained backs, one of the occupants was sitting in the rear and was in the process of taking off her seat belt as the car was slowing down. She was thrown off her seat and suffered injuries to her face. Tesla refuses to ack any vehicle issue and has not shared any accident investigation report.