SIB-12-12-11

Page 1 of 2
SB-10039766-3182
SI B12 12 11
Engine Electrical Systems
March 2012
Technical Service
This Service Information bulletin supersedes SI B12 12 11 dated May 2011.
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL
AFFECTED VEHICLES THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE
OR REPAIRS AND PRIOR TO RETAIL DELIVERY.
designates changes to this revision
SUBJECT
Service Action: Program Control Units (EME)
MODEL
F04 ActiveHybrid 7 with the N63 engine produced from 7/23/2009 to 2/28/2011
SITUATION
The software of the EME (Electric Motor Electronics) module needs to be updated; otherwise, damage
to the high-voltage battery could occur.
CAUSE
EME software error
AFFECTED VEHICLES
This Service Action involves F04 ActiveHybrid 7 vehicles with the N63 engine which were produced
from 7/23/2009 to 2/28/2011.
In order to determine whether a specific vehicle has had this Service Action completed or is affected by
this Service Action, first check the B-pillar label for code number 593. If code number 593 has been
punched out, the campaign has already been performed. If code number 593 has not been punched out, it
will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key
Reader. Based on the response of the system, either proceed with the corrective action or take no further
action.
PROCEDURE
Program the vehicle using ISTA/P 2.41.1 or a more recent version.
F02 – Integration level (new): F001-11-03-501 or higher
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not
have the latest software.
For information on programming and coding with ISTA/P, refer to Centernet / Aftersales Portal /
Service / Workshop Technology / Vehicle Programming.
LABEL INSTRUCTIONS
This Service Action has been assigned code number
http://www.bmwtis.net/tiscode/cgi-bin/omcgi.exe?sie_path=/tsb/bulletins/htm_store/14319....
4/8/2012
Page 2 of 2
593. After the vehicle has been checked and/or
corrected, obtain a label (SD 92-380) and:
A. Emboss your BMW center warranty number in
the middle of the label (1);
B. Punch out code number 593 (2), printed on the
label; and
C. Affix the label to the B-pillar as shown.
If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label
next to the old one. Do not affix one label on top of another one, because a number from an underlying
label could appear in the punched-out hole of the new label.
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle/SAV Limited Warranty, any applicable Federal,
State (e.g. SULEV or PZEV) or BMW Emissions Warranty.
Defect Code:
00 12 16 03 00
Labor Operation:
Labor Allowance:
Description:
00 60 587
Refer to KSD2
Programming and encoding reimbursed
through a different Technical Campaign or
repair
00 60 588
Refer to KSD2
Programming and encoding the control units
(includes a Vehicle Test and Charging
Battery)
or
Labor operation codes 00 60 587 and 00 60 588 are Plus labor operations.
Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number,
which consists of the last 7 digits of the Vehicle Identification Number (VIN). Click on the “Search”
button, and then enter the applicable flat rate labor operation in the FR code field.
[ Copyright © 2012 BMW of North America, LLC ]
http://www.bmwtis.net/tiscode/cgi-bin/omcgi.exe?sie_path=/tsb/bulletins/htm_store/14319....
4/8/2012

Page 1 of 2
SB-10039766-5071
SI B12 12 11
Engine Electrical Systems
May 2011
Technical Service
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL
AFFECTED VEHICLES THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE
OR REPAIRS AND PRIOR TO RETAIL DELIVERY.
SUBJECT
Service Action: Program Control Units (EME)
MODEL
F04 ActiveHybrid 7 with the N63 engine produced from 7/23/2009 to 2/28/2011
SITUATION
The software of the EME (Electric Motor Electronics) module needs to be updated; otherwise, damage
to the high-voltage battery could occur.
CAUSE
EME software error
AFFECTED VEHICLES
This Service Action involves F04 ActiveHybrid 7 vehicles with the N63 engine which were produced
from 7/23/2009 to 2/28/2011.
In order to determine whether a specific vehicle has had this Service Action completed or is affected by
this Service Action, first check the B-pillar label for code number 593. If code number 593 has been
punched out, the campaign has already been performed. If code number 593 has not been punched out, it
will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key
Reader. Based on the response of the system, either proceed with the corrective action or take no further
action.
PROCEDURE
Program the vehicle using ISTA/P 2.41.1 or a more recent version.
F02 – Integration level (new): F001-11-03-501 or higher
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not
have the latest software.
For information on programming and coding with ISTA/P, refer to Centernet / Aftersales Portal /
Service / Workshop Technology / Vehicle Programming.
LABEL INSTRUCTIONS
This Service Action has been assigned code number
593. After the vehicle has been checked and/or
corrected, obtain a label (SD 92-380) and:
A. Emboss your BMW center warranty number in
http://www.bmwtis.net/tiscode/cgi-bin/omcgi.exe?sie_path=/tsb/bulletins/htm_store/13561....
6/3/2011
Page 2 of 2
the middle of the label (1);
B. Punch out code number 593 (2), printed on the
label; and
C. Affix the label to the B-pillar as shown.
If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label
next to the old one. Do not affix one label on top of another one, because a number from an underlying
label could appear in the punched-out hole of the new label.
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle/SAV Limited Warranty, any applicable Federal,
State (e.g. SULEV or PZEV) or BMW Emissions Warranty.
Defect Code:
00 12 16 03 00
Labor Operation:
Labor Allowance:
Description:
00 60 521
Refer to KSD2
Programming and coding
reimbursed via a different
Technical Campaign or repair
00 60 522
Refer to KSD2
Program and code the control units
If a control module fails to program correctly, or initialization is required, work through the Measures
Plan and/or Final Report. Claim this additional work under the defect code listed in this bulletin,
referring to the KSD2 for the labor operation code and labor allowance.
Please refer to the Warranty Policy and Procedures Manual regarding proper support, documentation
and archiving required for claims, as applicable.
[ Copyright © 2011 BMW of North America, LLC ]
http://www.bmwtis.net/tiscode/cgi-bin/omcgi.exe?sie_path=/tsb/bulletins/htm_store/13561....
6/3/2011