JTB-00160-NAS-2

Page 1 of 3
TECHNICAL BULLETIN
SB-10045280-2814
JTB00160NAS3
28 APR 2014
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools,
and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some
vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-ityourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized
Jaguar service facility to determine whether this bulletin applies to a specific vehicle.
This reissue replaces all previous versions. Please destroy all previous versions. Only refer to the
electronic version of this Technical Bulletin in TOPIx.
Changes are highlighted in gray
SECTION: 501-14
Front Door Exterior Handle Sticking in the Open Position
AFFECTED VEHICLE RANGE:
XF (X250)
Model Year:
VIN:
2009 Onwards
R00001 Onwards
MARKETS:
NAS
CONDITION SUMMARY:
Situation: After opening either front door with the exterior handle, the following may occur:
• the exterior door handle may 'stick' in the open position;
• the door may not latch, and;
• with the ignition 'ON', the 'door open' warning will be activated.
Cause: This may be caused by the handle binding between the body panel and the lock barrel.
Action: Should a customer express this concern, follow the Service Instruction outlined below.
PARTS:
JLM21206
Oil and grease kit.
Quantity: 1
WARRANTY:
NOTE: Repair procedures are under constant review, and therefore times are subject to change;
those quoted here must be taken as guidance only. Always refer to TOPIx to obtain the latest repair
time.
NOTE: DDW requires the use of causal part numbers. Labor only claims must show the causal part
number with a quantity of zero.
TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
Exterior door handle - Front - Rework - Left-hand
10.10.99
or right-hand
0.2
41
C2Z3509XXX
Exterior door handle - Front - Rework - Left-hand
76.95.56
and right-hand
0.3
41
C2Z3509XXX
DESCRIPTION
SRO
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NOTE: Normal Warranty policies and procedures apply.
SERVICE INSTRUCTION:
1. Remove the affected front exterior door handle(s) [refer to TOPIx Workshop Manual, section 501-14].
2.
CAUTION: Remove only the burr and
split line; DO NOT remove any material from
the radius.
CAUTION: Do not remove any material
from the right-hand exterior door handle
bezel.
Left-hand only: place the door lock cylinder with
the key slot face down and file the moulding split
line to remove the burr from the radius.
3.
NOTE: Using a suitable degreaser, clean
the handle before and after removing the
moulding split line.
NOTE: Remove only the moulding split
line; DO NOT remove any material from the
door handle strap.
Left-hand and right-hand: using suitable 800grit abrasive cloth, remove the moulding split line
from the center of the door handle strap.
4.
NOTE: Do not use excessive lubricant.
Left-hand and right-hand: lubricate the handle
strap face surface and side surfaces using a KSP
105 from the oil and grease kit.
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Page 3 of 3
5.
NOTE: Using a suitable degreaser, clean
the handle before and after removing the
burr/flash.
NOTE: Do not use excessive lubricant.
Left-hand and right-hand: using suitable 800grit abrasive cloth, remove the burr/flash from
both rear edges of the strap until smooth (arrowed
in graphic).

 Lubricate the rear face and sides using KSP
105 from the oil and grease kit.
6.
NOTE: Do not remove the retaining
screw completely.
Loosen the retaining screw and slide the handle
securing plate rearwards, ensuring the location
lugs are tight against the door panel aperture.

 Tighten the retaining screw.
7. Install the exterior front door handle(s) [refer to TOPIx Workshop Manual, section 501-14].
http://topix.jaguar.jlrint.com/topix/service/document/474573
4/28/2014

SB-10045280-6434
TECHNICAL BULLETIN
JTB00160NAS2
27 APR 2012
ISSUE '2' CHANGES ARE HIGHLIGHTED IN GRAY
SECTION: 501
Front Door Exterior Handle Sticking in the Open Position
AFFECTED VEHICLE RANGE:
XF (X250)
VIN:
Model Year:
R00001 - S23471
2009 - 2012
CONDITION SUMMARY:
Situation: After opening either front door with the exterior handle, the following may occur:
•
The exterior door handle may 'stick' in the open position;
•
The door may not latch, and;
• With the ignition 'ON', the 'door open' warning may be activated.
Action: In the event of a customer concern of the above, refer to the Repair Procedure outlined below to
rework the front door exterior handle(s).
PARTS:
JLM21206 ................Oil and grease kit
Qty: 1
TOOLS:
Refer to Workshop Manual for any required special tools
WARRANTY:
NOTE: Repair procedures are under constant review, and therefore times are subject to change;
those quoted here must be taken as guidance only. Always refer to DDW to obtain the latest repair
time.
DDW requires the use of causal part numbers. Labor only claims must show the causal part number with a
quantity of zero.
DESCRIPTION
SRO
TIME
(HOURS)
CONDITION
CODE
10.10.99
0.20
41
C2Z3509XXX
Left-hand and Right-hand front door handle - rework 76.95.56
0.30
41
C2Z3509XXX
Left-hand or Right-hand front door handle - rework
CAUSAL PART
Normal warranty policy and procedures apply
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools, and
equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are
not a retailer, do not assume that a condition described affects your vehicle. Contact an authorized Jaguar service facility to determine
whether this bulletin applies to a specific vehicle.
© Jaguar Land Rover North America, LLC
555 MacArthur Boulevard
Mahwah, NJ 07430
REPAIR PROCEDURE
REWORK FRONT DOOR EXTERIOR HANDLE(S)
1. Refer to Workshop Manual, section 501-14: Handles, Locks,
Latches and Entry Systems, and remove the affected lefthand (LH) or right-hand (RH) front door exterior handle.
2. LH ONLY: Place door lock cylinder with key slot facing
'downwards' (face down).
CAUTION: Remove only the burr and split line; do not
remove any material from radius.
3. Remove burr by filing split line from the radius.
CAUTION: Remove only the molding split line; do not
remove any material from the door handle strap.
NOTE: Using a suitable degreaser, clean handle before
and after removing the molding split line.
4. Clean handle.
5. LH and RH: Using suitable 800-grit abrasive cloth, remove
the molding split line from the center of the door handle strap.
6. LH and RH: Using suitable 800-grit abrasive cloth, remove
the molding split line from both rear edges of the door handle
strap.
7. Clean handle.
CAUTION: Do not use excessive lubricant.
8. Using a KSP 105 from the kit (JLM21206), lubricate the
handle strap face, rear, and side surfaces.
CAUTION: Do not completely remove the retaining
screw.
9. Loosen the retaining screw and slide the handle securing
plate rearwards:
•
Ensure the locating lugs are tight against the door panel
aperture.
•
Tighten the retaining screw.
10. Refer to Workshop Manual, section 501-14: Handles,
Locks, Latches and Entry Systems, and install the reworked
handle.
11. Only if necessary, repeat steps 1-10 to the opposite front
door exterior handle.