NTB-13-100
Service Bulletin Details
Public Details for: NTB-13-100
Nissan: on some vehicles, when accelerating from a stop, and weather is hot (100 degrees), the engine turns off or will hesitate. Model 2012-2014 versa. *pe updated 12/26/13. *pe updated 2/25/2014 *js
Models from 2014
2014 NISSAN VERSA |
2014 NISSAN VERSA NOTE |
Models from 2013
2013 NISSAN VERSA |
Models from 2012
2012 NISSAN VERSA |
SB-10053954-5332 Classificatio n: EC13-012 Reference: Date: NTB13-100 November 15, 2013 VERSA SEDAN AND VERSA NOTE; ENGINE TURNS OFF OR HESITATES WHEN ACCELERATING FROM A STOP DURING HOT AMBIENT TEMPERATURES (+100°F) APPLIED VEHICLES: 2012 -2014 Versa Sedan (N17) 2014 Versa NOTE (E12) APPLIED TRANSMISSION: CVT only IF YOU CONFIRM: The engine turns off or hesitates when accelerating from a stop during hot ambient temperatures (+100°F). ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to see if this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the ECM. 3. For 2013 Versa Sedan only: If ECM reprogramming applies, determine if TCM reprogramming also applies. • Refer to page 5 in the SERVICE PROCEDURE. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/11 SERVICE PROCEDURE NOTE: • For 2013 Versa Sedan only: This procedure may require reprogramming of the ECM and TCM which means most steps in this procedure may need to be done twice. • Most instructions for reprogramming with CONSULT-III plus (C-III plus) are displayed on the CONSULT PC screen. • If you are not familiar with the reprogramming procedure, click here. This will link you to the "CONSULT- III plus (C-III plus) Reprogramming" general procedure. • Take the vehicle for a 10 minute drive in order to meet the following Idle Air Volume Learn (IAVL) conditions: ¾ Engine coolant temperature: 70 -100°C (158 - 212°F) ¾ Battery voltage: More than 12.9V (At idle) ¾ Transmission: Warmed up Figure A • After reprogramming is complete, you will be required to perform Throttle Valve Closed Position, Idle Air Volume Learn, Accelerator Closed Position, and DTC erase. CAUTION: • Connect the GR8 to the 12V battery and select ECM Power Supply Mode. If the vehicle battery voltage drops below 12.0V or rises above 15.5V during reprogramming, the ECM may be damaged. • Be sure to turn OFF all vehicle electrical loads. If a vehicle electrical load remains ON, the ECM may be damaged. • Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops during reprogramming, the process will be interrupted and the ECM may be damaged. • Turn off all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT PC and the VI. If Bluetooth® signal waves are within range of the CONSULT PC during reprogramming, reprogramming may be interrupted and the ECM may be damaged. 2/11 NTB13-100 1. Connect the CONSULT PC to the vehicle to begin the reprogramming procedure. 2. Open ASIST on the CONSULT PC and start C-III plus. 3. Wait for the plus VI to be recognized. • Serial number will display when the plus VI is recognized. 4. Select Re/programming, Configuration. VI is recognized Step 4 Figure 1 5. Follow the on-screen instructions and navigate the C-III plus to the screen shown in Figure 2 on the next page. 3/11 NTB13-100 6. When you get to the screen shown in Figure 2, confirm this bulletin applies as follows: A. Find the ECM Part Number and write it on the repair order. NOTE: This is the current ECM Part Number (P/N). 6A: Current P/N Figure 2 B. Compare the P/N you wrote down to the numbers in the Current ECM Part Number column in Table A below. • If there is an ECM P/N match, this bulletin applies. Continue with the ECM reprogramming procedure. • If there is not an ECM P/N match, this bulletin does not apply. Table A MODEL Versa Sedan Versa NOTE MODEL YEAR CURRENT ECM P/N: 23710- 2012 2013 3AB3A, 3AB4A, 3AB3D, 3AB4D, 3AB3E, 3AB4E, 3AB9A, 3AB9B 9KA1B, 9KA2B, 9KA1C, 9KA2C 2014 9KF3A 2014 3VB5B, 3VB5C, 3VB3B, 3VB4B See the next page for 2013 Versa Sedan. 4/11 NTB13-100 For 2013 Versa Sedan Only: If ECM reprogramming applies, check for possible TCM reprogramming. You may need to perform TCM reprogramming: a. If ECM reprogramming is needed, complete it first. b. When ECM reprogramming is complete. Restart the reprogramming process for TCM. c. When you get to step 6 on page 4, confirm TCM reprogramming is needed as follows: NOTE: The screen in Figure 2 on page 4 will be similar for TCM reprogramming. A. Find the TCM Part Number and write it on the repair order. B. Compare the P/N you wrote down to the number in the Current TCM Part Number column in Table B below. • If there is a TCM P/N match, continue with TCM reprogramming procedure. • If there is not a TCM P/N match, this procedure is complete. Table B MODEL MODEL YEAR CURRENT TCM P/N: 31036- Versa Sedan 2013 9KB1B 5/11 NTB13-100 7. Follow the on-screen instructions to navigate C-III plus and reprogram the ECM. NOTE: • In some cases, more than one new P/N for reprogramming is available. ¾ In this case, the screen in Figure 3 displays. ¾ Select and use the reprogramming option that does not have the message “Caution! Use ONLY with NTBXX-XXX”. • If you get this screen and it is blank (no reprogramming listed), it means there is no reprogramming available for this vehicle. Close C-III plus and refer back to ASIST for further diagnosis. xxxxx-xxxxx xxxxx-xxxxx xxxxxxxxxxxxxxxxxxxxxx xxxxx-xxxxx xxxxx-xxxxx xxxxxxxxxxxxxxxxxxxxxx Figure 3 6/11 NTB13-100 8. When the screen in Figure 4 displays, reprogramming is complete. NOTE: If the screen in Figure 4 does not display (reprogramming does not complete), refer to the information on the next page. 9. Disconnect the battery charger from the vehicle. 10. Select Next. Step 10 Figure 4 NOTE: • In the next steps (page 9), you will perform Throttle Valve Closed Position, Idle Air Volume Learn, Accelerator Closed Position, and DTC erase. • These operations are required before C-III plus will provide the final reprogramming confirmation report. 7/11 NTB13-100 If reprogramming does not complete and the “!?” symbol displays as shown in Figure 5: • Check battery voltage (12.0 – 15.5V). • Ignition is ON, Ready Mode is OFF. • External Bluetooth® devices are OFF. • All electrical loads are OFF. • Select Retry and follow the on screen instructions. NOTE: Retry may not go through on first attempt and can be selected more than once. Figure 5 If reprogramming does not complete and the “X” symbol displays as shown in Figure 6: • Check battery voltage (12.0 – 15.5V). • CONSULT A/C adapter is plugged in. • Ignition is ON, Ready Mode is OFF. • Transmission in Park. • All C-III plus / plus VI cables are securely connected. • All C-III plus updates are installed. • Select Home, and then restart the reprogram procedure from the beginning. Figure 6 8/11 NTB13-100 11. Follow the on-screen instructions to perform the following: • Throttle Valve Closed Position • Idle Air Volume Learn (IAVL) NOTE: ¾ Listed below are common conditions required for IAVL to complete. ¾ If IAVL does not complete within a few minutes, a condition may be out of range. ¾ Refer to the appropriate Electronic Service Manual (ESM) for specific conditions required for the vehicle you are working on. o o o o o o o Engine coolant temperature: 70 -100° C (158 - 212°F) Battery voltage: More than 12.9V (At idle) Selector lever: P or N Electric load switch: OFF (Air conditioner, headlamp, rear window defogger) Steering wheel: Neutral (Straight-ahead position) Vehicle speed: Stopped Transmission: Warmed up • Accelerator Pedal Close Position Learning • Erase DTCs Go to the next page. 9/11 NTB13-100 12. When the entire reprogramming process is complete, the screen in Figure 7 will display. 13. Verify the before and after part numbers are different. 14. Print a copy of this screen (Figure 7) and attach it to the repair order for warranty documentation. 15. Select Confirm. xxxxx Step 13 xxxxx xxxxxxx xxxxxxxxxxxxxxxxx Step 14 Step 15 Figure 7 16. Close C-III plus. 17. Turn the ignition OFF. 18. Disconnect the plus VI from the vehicle. 19. Make sure the vehicle operates correctly and the MIL is OFF. • If the MIL comes ON, go back to ASIST for further diagnostic information. • Diagnosis and repairs beyond ECM reprogramming (and TCM reprogramming, if it applies) are not covered by this bulletin. 10/11 NTB13-100 CLAIMS INFORMATION Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION PFP OP CODE SYM DIA FRT Reprogram ECM (1) DE97AA HD 32 (2) (1) Reference the Repair Order and use the current ECM P/N written down in step 6 of the Service Procedure as the PFP. (2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated FRT. AND if TCM Reprogramming Applies (2013 Versa Sedan only) Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION PFP OP CODE FRT Reprogram TCM (1) JE99AA (2) (1) Reference the Repair Order and use the current ECM P/N written down in step 6 of the Service Procedure as the PFP. (2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated FRT. 11/11 NTB13-100 SB-10053954-5410 Classificatio n: EC13-012a Reference: Date: NTB13-100a December 19, 2013 VERSA SEDAN AND VERSA NOTE; ENGINE TURNS OFF OR HESITATES WHEN ACCELERATING FROM A STOP DURING HOT AMBIENT TEMPERATURES (+100°F) Bulletin amended to include vehicles with automatic and manual transmissions to the Applied Vehicles and the related part numbers to Table A. Please discard the previous version. APPLIED VEHICLES: 2012 – 2013 Versa Sedan (N17) CVT transmission only 2014 Versa Sedan (N17) All 2014 Versa NOTE (E12) All IF YOU CONFIRM: The engine turns off or hesitates when accelerating from a stop during hot ambient temperatures (+100°F). ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to see if this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the ECM. 3. For 2013 Versa Sedan only: If ECM reprogramming applies, determine if TCM reprogramming also applies. • Refer to page 5 in the SERVICE PROCEDURE. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/11 SERVICE PROCEDURE NOTE: • For 2013 Versa Sedan only: This procedure may require reprogramming of the ECM and TCM which means most steps in this procedure may need to be done twice. • Most instructions for reprogramming with CONSULT-III plus (C-III plus) are displayed on the CONSULT PC screen. • If you are not familiar with the reprogramming procedure, click here. This will link you to the "CONSULT- III plus (C-III plus) Reprogramming" general procedure. • Take the vehicle for a 10 minute drive in order to meet the following Idle Air Volume Learn (IAVL) conditions: ¾ Engine coolant temperature: 70 -100°C (158 - 212°F) ¾ Battery voltage: More than 12.9V (At idle) ¾ Transmission: Warmed up Figure A • After reprogramming is complete, you will be required to perform Throttle Valve Closed Position, Idle Air Volume Learn, Accelerator Closed Position, and DTC erase. CAUTION: • Connect the GR8 to the 12V battery and select ECM Power Supply Mode. If the vehicle battery voltage drops below 12.0V or rises above 15.5V during reprogramming, the ECM may be damaged. • Be sure to turn OFF all vehicle electrical loads. If a vehicle electrical load remains ON, the ECM may be damaged. • Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops during reprogramming, the process will be interrupted and the ECM may be damaged. • Turn off all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT PC and the VI. If Bluetooth® signal waves are within range of the CONSULT PC during reprogramming, reprogramming may be interrupted and the ECM may be damaged. 2/11 NTB13-100a 1. Connect the CONSULT PC to the vehicle to begin the reprogramming procedure. 2. Open / Start C-III plus. 3. Wait for the plus VI to be recognized. • Serial number will display when the plus VI is recognized. 4. Select Re/programming, Configuration. VI is recognized Step 4 Figure 1 5. Follow the on-screen instructions and navigate the C-III plus to the screen shown in Figure 2 on the next page. 3/11 NTB13-100a 6. When you get to the screen shown in Figure 2, confirm this bulletin applies as follows: A. Find the ECM Part Number and write it on the repair order. NOTE: This is the current ECM Part Number (P/N). 6A: Current P/N Figure 2 B. Compare the P/N you wrote down to the numbers in the Current ECM Part Number column in Table A below. • If there is an ECM P/N match, this bulletin applies. Continue with the ECM reprogramming procedure. • If there is not an ECM P/N match, this bulletin does not apply. Table A MODEL MODEL YEAR CURRENT ECM P/N: 237103AB3A, 3AB3D, 3AB3E 3AB4A, 3AB4D, 3AB4E 3AB9A, 3AB9B 9KA1B, 9KA1C 9KA2B, 9KA2C 9KF0A, 9KF0B 9KF1A, 9KF1B 9KF2A 9KF3A 3VB1B, 3VB2B, 3VB3B, 3VB4B 3VB5B, 3VB5C 2012 Versa Sedan 2013 2014 Versa NOTE 2014 See the next page for 2013 Versa Sedan. 4/11 NTB13-100a For 2013 Versa Sedan Only: If ECM reprogramming applies, check for possible TCM reprogramming. You may need to perform TCM reprogramming: a. If ECM reprogramming is needed, complete it first. b. When ECM reprogramming is complete. Restart the reprogramming process for TCM. c. When you get to step 6 on page 4, confirm TCM reprogramming is needed as follows: NOTE: The screen in Figure 2 on page 4 will be similar for TCM reprogramming. A. Find the TCM Part Number and write it on the repair order. B. Compare the P/N you wrote down to the number in the Current TCM Part Number column in Table B below. • If there is a TCM P/N match, continue with TCM reprogramming procedure. • If there is not a TCM P/N match, this procedure is complete. Table B MODEL MODEL YEAR CURRENT TCM P/N: 31036- Versa Sedan 2013 9KB1B 5/11 NTB13-100a 7. Follow the on-screen instructions to navigate C-III plus and reprogram the ECM. NOTE: • In some cases, more than one new P/N for reprogramming is available. ¾ In this case, the screen in Figure 3 displays. ¾ Select and use the reprogramming option that does not have the message “Caution! Use ONLY with NTBXX-XXX”. • If you get this screen and it is blank (no reprogramming listed), it means there is no reprogramming available for this vehicle. Close C-III plus and refer back to ASIST for further diagnosis. xxxxx-xxxxx xxxxx-xxxxx xxxxxxxxxxxxxxxxxxxxxx xxxxx-xxxxx xxxxx-xxxxx xxxxxxxxxxxxxxxxxxxxxx Figure 3 6/11 NTB13-100a 8. When the screen in Figure 4 displays, reprogramming is complete. NOTE: If the screen in Figure 4 does not display (reprogramming does not complete), refer to the information on the next page. 9. Disconnect the battery charger from the vehicle. 10. Select Next. Step 10 Figure 4 NOTE: • In the next steps (page 9), you will perform Throttle Valve Closed Position, Idle Air Volume Learn, Accelerator Closed Position, and DTC erase. • These operations are required before C-III plus will provide the final reprogramming confirmation report. 7/11 NTB13-100a ECM Recovery Do not disconnect plus VI or shut down C-III plus if reprogramming does not complete. If reprogramming does not complete and the “!?” icon displays as shown in Figure 5: • Check battery voltage (12.0–15.5 V). • Ignition is ON, engine OFF. • External Bluetooth® devices are OFF. • All electrical loads are OFF. • Select retry and follow the on screen instructions. • “Retry” may not go through on first attempt and can be selected more than once. Figure 5 If reprogramming does not complete and the “X” icon displays as shown in Figure 6: • Check battery voltage (12.0 – 15.5 V). • CONSULT A/C adapter is plugged in. • Ignition is ON, engine OFF. • Transmission is in Park. • All C-III plus / VI cables are securely connected. • All C-III plus updates are installed. • Select Home, and restart the reprogram procedure from the beginning. Figure 6 8/11 NTB13-100a 11. Follow the on-screen instructions to perform the following: • Throttle Valve Closed Position • Idle Air Volume Learn (IAVL) NOTE: ¾ Listed below are common conditions required for IAVL to complete. ¾ If IAVL does not complete within a few minutes, a condition may be out of range. ¾ Refer to the appropriate Electronic Service Manual (ESM) for specific conditions required for the vehicle you are working on. o o o o o o o Engine coolant temperature: 70 -100° C (158 - 212°F) Battery voltage: More than 12.9V (At idle) Selector lever: P or N Electric load switch: OFF (Air conditioner, headlamp, rear window defogger) Steering wheel: Neutral (Straight-ahead position) Vehicle speed: Stopped Transmission: Warmed up • Accelerator Pedal Close Position Learning • Erase DTCs Go to the next page. 9/11 NTB13-100a 12. When the entire reprogramming process is complete, the screen in Figure 7 will display. 13. Verify the before and after part numbers are different. 14. Print a copy of this screen (Figure 7) and attach it to the repair order for warranty documentation. 15. Select Confirm. xxxxx Step 13 xxxxx xxxxxxx xxxxxxxxxxxxxxxxx Step 14 Step 15 Figure 7 16. Close C-III plus. 17. Turn the ignition OFF. 18. Disconnect the plus VI from the vehicle. 19. Make sure the vehicle operates correctly and the MIL is OFF. • If the MIL comes ON, go back to ASIST for further diagnostic information. • Diagnosis and repairs beyond ECM reprogramming (and TCM reprogramming, if it applies) are not covered by this bulletin. 10/11 NTB13-100a CLAIMS INFORMATION Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION PFP OP CODE SYM DIA FRT Reprogram ECM (1) DE97AA HD 32 (2) (1) Refer to the electronic parts catalog (FAST or equivalent) and use the ECM part number as the Primary Failed Part (PFP). (2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated FRT. AND if TCM Reprogramming Applies (2013 Versa Sedan only) Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION PFP OP CODE FRT Reprogram TCM (1) JE99AA (2) (1) Refer to the electronic parts catalog (FAST or equivalent) and use the ECM part number as the Primary Failed Part (PFP). (2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated FRT. 11/11 NTB13-100a SB-10053954-3469 Classification: EC13-012b Reference: Date: NTB13-100b January 29, 2014 VERSA SEDAN AND VERSA NOTE; ENGINE TURNS OFF OR HESITATES WHEN ACCELERATING FROM A STOP DURING HOT AMBIENT TEMPERATURES (+100°F) This bulletin has been amended. The Applied Vehicles section, Table A on page 4, and Table B on page 5 have been revised. Please discard all previous versions. APPLIED VEHICLES: 2012-2014 Versa Sedan (N17) 2014 Versa Note (E12) IF YOU CONFIRM: The engine turns off or hesitates when accelerating from a stop during hot ambient temperatures (+100°F). ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to see if this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the ECM. 3. For 2013 Versa Sedan only: If ECM reprogramming applies, determine if TCM reprogramming also applies. • Refer to page 5 in the SERVICE PROCEDURE. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/11 SERVICE PROCEDURE NOTE: • For 2013 Versa Sedan only: This procedure may require reprogramming of the ECM and TCM which means most steps in this procedure may need to be done twice. • Most instructions for reprogramming with CONSULT-III plus (C-III plus) are displayed on the CONSULT PC screen. • If you are not familiar with the reprogramming procedure, click here. This will link you to the "CONSULT- III plus (C-III plus) Reprogramming" general procedure. • Take the vehicle for a 10 minute drive in order to meet the following Idle Air Volume Learn (IAVL) conditions: ¾ Engine coolant temperature: 70 -100°C (158 - 212°F) ¾ Battery voltage: More than 12.9V (At idle) ¾ Transmission: Warmed up Figure A • After reprogramming is complete, you will be required to perform Throttle Valve Closed Position, Idle Air Volume Learn, Accelerator Closed Position, and DTC erase. CAUTION: • Connect the GR8 to the 12V battery and select ECM Power Supply Mode. If the vehicle battery voltage drops below 12.0V or rises above 15.5V during reprogramming, the ECM may be damaged. • Be sure to turn OFF all vehicle electrical loads. If a vehicle electrical load remains ON, the ECM may be damaged. • Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops during reprogramming, the process will be interrupted and the ECM may be damaged. • Turn off all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT PC and the VI. If Bluetooth® signal waves are within range of the CONSULT PC during reprogramming, reprogramming may be interrupted and the ECM may be damaged. 2/11 NTB13-100b 1. Connect the CONSULT PC to the vehicle to begin the reprogramming procedure. 2. Open / Start C-III plus. 3. Wait for the plus VI to be recognized. • Serial number will display when the plus VI is recognized. 4. Select Re/programming, Configuration. VI is recognized Step 4 Figure 1 5. Follow the on-screen instructions and navigate the C-III plus to the screen shown in Figure 2 on the next page. 3/11 NTB13-100b 6. When you get to the screen shown in Figure 2, confirm this bulletin applies as follows: A. Find the ECM Part Number and write it on the repair order. NOTE: This is the current ECM Part Number (P/N). 6A: Current P/N Figure 2 B. Compare the P/N you wrote down to the numbers in the Current ECM Part Number column in Table A below. • If there is an ECM P/N match, this bulletin applies. Continue with the ECM reprogramming procedure. • If there is not an ECM P/N match, this bulletin does not apply. Table A MODEL Versa Sedan Versa Note MODEL YEAR CURRENT ECM P/N: 23710- 2012 3AB2A, 3AB2D, 3AB2E, 3AB3A, 3AB3D, 3AB3E 3AB4A, 3AB4D, 3AB4E, 3AB9A, 3AB9B 2013 9KA0B, 9KA1B, 9KA1C, 9KA2B, 9KA2C, 9KA3B, 9KA3C 2014 9KF0A, 9KF0B, 9KF1A, 9KF1B 9KF2A, 9KF3A 2014 3VB1B, 3VB2B, 3VB3B, 3VB4B 3VB5B, 3VB5C See the next page for 2013 Versa Sedan. 4/11 NTB13-100b For 2013 Versa Sedan with CVT only: If ECM reprogramming applies, you may need to perform TCM reprogramming. 1. If ECM reprogramming is needed, complete it first. 2. When ECM reprogramming is complete, restart the reprogramming process for the TCM. 3. When you get to step 6 on page 4, confirm TCM reprogramming is needed as follows: NOTE: The screen in Figure 2 on page 4 will be similar for TCM reprogramming. A. Find the TCM Part Number and write it on the repair order. B. Compare the P/N you wrote down to the number in the Current TCM Part Number column in Table B, below. • If there is a TCM P/N match, continue with TCM reprogramming procedure. • If there is not a TCM P/N match, this procedure is complete. Table B MODEL MODEL YEAR CURRENT TCM P/N: 31036- Versa Sedan 2013 9KB1B, 9KB1C 5/11 NTB13-100b 7. Follow the on-screen instructions to navigate C-III plus and reprogram the ECM. NOTE: • In some cases, more than one new P/N for reprogramming is available. ¾ In this case, the screen in Figure 3 displays. ¾ Select and use the reprogramming option that does not have the message “Caution! Use ONLY with NTBXX-XXX”. • If you get this screen and it is blank (no reprogramming listed), it means there is no reprogramming available for this vehicle. Close C-III plus and refer back to ASIST for further diagnosis. xxxxx-xxxxx xxxxx-xxxxx xxxxxxxxxxxxxxxxxxxxxx xxxxx-xxxxx xxxxx-xxxxx xxxxxxxxxxxxxxxxxxxxxx Figure 3 6/11 NTB13-100b 8. When the screen in Figure 4 displays, reprogramming is complete. NOTE: If the screen in Figure 4 does not display (reprogramming does not complete), refer to the information on the next page. 9. Disconnect the battery charger from the vehicle. 10. Select Next. Step 10 Figure 4 NOTE: • In the next steps (page 9), you will perform Throttle Valve Closed Position, Idle Air Volume Learn, Accelerator Closed Position, and DTC erase. • These operations are required before C-III plus will provide the final reprogramming confirmation report. 7/11 NTB13-100b ECM Recovery Do not disconnect plus VI or shut down C-III plus if reprogramming does not complete. If reprogramming does not complete and the “!?” icon displays as shown in Figure 5: • Check battery voltage (12.0–15.5 V). • Ignition is ON, engine OFF. • External Bluetooth® devices are OFF. • All electrical loads are OFF. • Select retry and follow the on screen instructions. • “Retry” may not go through on first attempt and can be selected more than once. Figure 5 If reprogramming does not complete and the “X” icon displays as shown in Figure 6: • Check battery voltage (12.0 – 15.5 V). • CONSULT A/C adapter is plugged in. • Ignition is ON, engine OFF. • Transmission is in Park. • All C-III plus / VI cables are securely connected. • All C-III plus updates are installed. • Select Home, and restart the reprogram procedure from the beginning. Figure 6 8/11 NTB13-100b 11. Follow the on-screen instructions to perform the following: • Throttle Valve Closed Position • Idle Air Volume Learn (IAVL) NOTE: ¾ Listed below are common conditions required for IAVL to complete. ¾ If IAVL does not complete within a few minutes, a condition may be out of range. ¾ Refer to the appropriate Electronic Service Manual (ESM) for specific conditions required for the vehicle you are working on. o o o o o o o Engine coolant temperature: 70 -100° C (158 - 212°F) Battery voltage: More than 12.9V (At idle) Selector lever: P or N Electric load switch: OFF (Air conditioner, headlamp, rear window defogger) Steering wheel: Neutral (Straight-ahead position) Vehicle speed: Stopped Transmission: Warmed up • Accelerator Pedal Close Position Learning • Erase DTCs Go to the next page. 9/11 NTB13-100b 12. When the entire reprogramming process is complete, the screen in Figure 7 will display. 13. Verify the before and after part numbers are different. 14. Print a copy of this screen (Figure 7) and attach it to the repair order for warranty documentation. 15. Select Confirm. xxxxx Step 13 xxxxx xxxxxxx xxxxxxxxxxxxxxxxx Step 14 Step 15 Figure 7 16. Close C-III plus. 17. Turn the ignition OFF. 18. Disconnect the plus VI from the vehicle. 19. Make sure the vehicle operates correctly and the MIL is OFF. • If the MIL comes ON, go back to ASIST for further diagnostic information. • Diagnosis and repairs beyond ECM reprogramming (and TCM reprogramming, if it applies) are not covered by this bulletin. 10/11 NTB13-100b CLAIMS INFORMATION Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION PFP OP CODE SYM DIA FRT Reprogram ECM (1) DE97AA HD 32 (2) (1) Refer to the electronic parts catalog (FAST or equivalent) and use the ECM part number as the Primary Failed Part (PFP). (2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated FRT. AND if TCM Reprogramming Applies (2013 Versa Sedan only) Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION Reprogram TCM PFP (1) OP CODE JE99AA FRT (2) (1) Refer to the electronic parts catalog (FAST or equivalent) and use the ECM part number as the Primary Failed Part (PFP). (2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated FRT. 11/11 NTB13-100b