TSB-2-20-14

Service Bulletin Details

Public Details for: TSB-2-20-14

Subaru: the custiomer may complain of the intermittent operation of the hill start assist warning lamp. Stored dtc C0076 with detail codes 2610h and/or 2620h. *js


- 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 -

SB-10055441-7298
ATTENTION:
GENERAL MANAGER
PARTS MANAGER
CLAIMS PERSONNEL
SERVICE MANAGER
q
q
q
q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE BULLETIN
APPLICABILITY:	2008MY and Later Impreza, WRX and STI
NUMBER: 03-72-14
2009MY and Later Forester M/T Equipped Vehicles
DATE: 02/20/14
with Hill Start Assist
SUBJECT:
Hill Start Assist (HSA) Warning Light, DTC C0076
INTRODUCTION
This bulletin provides information to address a customer concern of
intermittent operation of the Hill Start Assist warning lamp. When
the HSA warning lamp is illuminated, the hill start assist system
is inoperative. DTC C0076 may be stored in memory along with
detail codes 2610H and / or 2620H. All of these codes refer to the
operation of the clutch switches.
SERVICE PROCEDURE / INFORMATION
There are 2 switches operated by the clutch pedal assembly, one sends an on-off signal to the cruise
control system (if equipped) and the other an on-off signal for the starter inhibit (clutch start switch).
•
For detail code 2610H, check the clutch pedal switch signal using the SSMIII following the
procedure in the applicable Service Manual.
•
For detail code 2620H, check the clutch pedal switch clearance following the procedure in
the applicable Service Manual.
Once it has been determined the clearance adjustments are both within specification and switch
signal functions are operating normally, the most likely cause for the intermittent HSA warning lamp
illumination is the vehicle operator resting their left foot on the clutch pedal with enough pressure to
activate the switches. Interview the customer about their driving habits then, if necessary, a road test
while observing where they rest their left foot (especially in traffic) would be a good way to confirm
the root cause of the condition. If you confirm the customer is resting their foot on the clutch pedal
when they are not: starting out, shifting, or coming to a stop, an explanation of why their driving
habits may be causing the HSA lamp to illuminate would be recommended. Because of the minimal
amount of clearance which exists when the clutch switches are properly adjusted, even the slightest
amount of unintentional pressure on the clutch pedal can result in false input signals to the respective
control units resulting in the illumination of the HSA indicator lamp.
Continued...
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles, or
to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how
to do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Bulletin Number: 03-72-14; Date: 02/20/14
SUBARU OF AMERICA, INC. IS
“ISO 14001 COMPLIANT”
The international standard for excellence
in Environmental Management Systems.
Please recycle or dispose of automotive
products in a manner that is friendly to our
environment and in accordance with all
local, state and federal laws and regulations.
Page 1
WARRANTY / CLAIM INFORMATION
For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the
following information:
LABOR DESCRIPTION
Verification of Clutch Switch Operation
LABOR
OPERATION #
FAIL
CODE
LABOR
TIME
A100-009
TYG-85
May claim
up to 0.5
•
This labor operation may be claimed one time for inspection / confirmation of normal
operation of related components.
•
Should any components require repair or adjustment, DO NOT use this coding, instead
refer to Subaru Labor Time Guide for proper coding.
•
Review your findings with the customer and instruct them on how to avoid setting the
HSA lamp inadvertently in the future.
•
This one-time inspection and customer review discussion must be documented on the
repair order.
Bulletin Number: 03-72-14; Date: 02/20/14
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