TIB-43-040

Service Bulletin Details

Public Details for: TIB-43-040

Kenworth: see document search button for owner letter. There is an incorrect family name on greenhouse gas compliance label and needs to be replaced. Model t370, t440, t660, t800. *pe


- 2014 - 2013 -

Kenworth Truck Company
PO Box 1000
Kirkland, Washington 98083-1000
(425) 828-5000
CSC-1056022-9178
Date TBD
TIB 43-040 [First VIN]
Customer Name
Address
City, State Zip
Subject: TIB 43-040 – Greenhouse Gas Label – Daycab & Roof Fairing
Dear Kenworth Customer,
Kenworth has determined that the Greenhouse Gas Label installation on your vehicle
contains incorrect information.
The chassis numbers listed by VIN on this letter require repair by an authorized dealer.
This repair can be performed at any time convenient for you (for example: during the next
scheduled maintenance interval). Please contact a Kenworth dealership to schedule an
appointment for this work. You can find the nearest Kenworth dealer at Dealer Locator on
the website www.Kenworth.com.
When contacting your selected Kenworth dealer, refer to campaign TIB 43-040 and the
VIN listed on this letter. The repair will take approximately 1 hour and there will be no
charge to you if completed within Standard Warranty (excludes Extended Warranty) or for
repairs completed by 07/01/2015, whichever is greater. We apologize for this
inconvenience but ask for your cooperation to ensure continued satisfaction with
Kenworth products.
Thank you,
Mike Kalkoske
Director, Quality Services
Kenworth Truck Company
VIN:
[VIN List]

Kenworth Truck Company
PO Box 1000
Kirkland, Washington 98083-1000
(425) 828-5000
Date TBD
CSC-10056022-2092
TIB 43-040 [First VIN]
Customer Name
Address
City, State Zip
Subject: TIB 43-040 – Greenhouse Gas Label – Daycab & Roof Fairing
Dear Kenworth Customer,
Kenworth has determined that the Greenhouse Gas Label installation on your vehicle
contains incorrect information.
The chassis numbers listed by VIN on this letter require repair by an authorized dealer.
This repair can be performed at any time convenient for you (for example: during the next
scheduled maintenance interval). Please contact a Kenworth dealership to schedule an
appointment for this work. You can find the nearest Kenworth dealer at Dealer Locator on
the website www.Kenworth.com.
When contacting your selected Kenworth dealer, refer to campaign TIB 43-040 and the
VIN listed on this letter. The repair will take approximately 1 hour and there will be no
charge to you if completed within Standard Warranty (excludes Extended Warranty) or for
repairs completed by 07/01/2015, whichever is greater. We apologize for this
inconvenience but ask for your cooperation to ensure continued satisfaction with
Kenworth products.
Thank you,
Mike Kalkoske
Director, Quality Services
Kenworth Truck Company
VIN:
[VIN List]

TIB 43-040: Greenhouse Gas (GHG) Vehicle Emission Control Label
Page 1 of 2
SB-10056022-8323
Technical Information Bulletin
43-040
Section
Exhaust and Aftertreatment - 43
Subject
Greenhouse Gas (GHG) Vehicle Emission Control Label
Release Date
6/27/2014
Condition
The GHG vehicle compliance label contains incorrect “Family Name” and needs to be replaced.
Chassis Affected
197 Kenworth model T370, T440, T660 and T800s manufactured between 9/12/2013 - 4/10/2014.
Action
Review the attached chassis list for your dealer code and schedule your customer(s) for service if their chassis is on the list. This campaign can be
performed at any time convenient for the customer (for example: during next scheduled maintenance interval). Use the attached procedure. Review the
DWWC or SIR for “Complete” next to the “43-40” campaign code prior to performing this repair.
NOTE: Some chassis affected are so new that Kenworth may not have customers’ names and addresses registered. Please contact your customers or
check your lot for these chassis.
https://eportal.paccar.com/dealer/uskw/en/service/vehiclebulletins/vehiclefieldservice/Page... 6/30/2014
TIB 43-040: Greenhouse Gas (GHG) Vehicle Emission Control Label
Page 2 of 2
Warranty
Through Standard Warranty (excludes Extended Warranty) or for repairs completed by 7/1/2015, whichever is greater, Kenworth will pay for parts at
dealer net plus applicable mark-up and labor:
0.3 hours labor to replace the old GHG label (Use Quick Claim Code 43-40).
File a long claim for extraordinary circumstances (which must be explained).
Failure Location:
Failure Type:
SRT Code:
CLAIM CODING
053-005-001
Work Accomplished:
340
Responsibility Code:
43-040
Claim Type:
35
01
C
Parts
Parts are available from PACCAR Parts. You will need to provide the chassis number to PACCAR parts when ordering the replacement label.
Qty.
1
Part Number
S53-1271
Description
PACCAR Vehicle Emissions Control Information Label
Background
The existing label contains an incorrect “Greenhouse Gas Family Name,” corresponding to a low-roof vehicle in the “Family Name” box. All vehicles on the
chassis list are “high-roof” under the GHG regulation and the labels on these vehicles need to be replaced to indicate this.
Procedure
1.
Clean surface of existing label with a clean cloth or paper towel.
2.
Make sure existing label surface is dry.
3.
Install new GHG label directly on top of existing GHG label.
Attachments
Chassis List
Customer Letter
Authored by: GH
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