TSB-14-15-001

CSC-10056653-3885
AFFECTED VEHICLES
MODEL: 2008 – 2011 Lancer, 2009 – 2011 Lancer Sportback, 2008 – 2011 Outlander, and
2011 Outlander Sport
This notice applies to your vehicle, _________________.
Date: August, 2014
Dear Mitsubishi Owner,
Mitsubishi Motors North America Inc. has determined that the front exhaust pipe seal ring on
your vehicle may corrode from prolonged exposure to anti-freezing agents used in cold weather
states to clear ice and snow from roadways.
To ensure your continued satisfaction with your vehicle, Mitsubishi is extending the warranty for
the front exhaust pipe seal ring on your vehicle from the current 5 years / 60,000 miles to 10
years / 120,000 miles, whichever comes first.
If you already had the front exhaust pipe seal ring replaced on your vehicle for this condition and
paid for the repair, you may send your original repair order or invoice and original receipt/proof of
payment to the following address for reimbursement consideration:
Mitsubishi Customer Relations Department, P.O. Box 6400, Cypress, CA 90630-0064
Please keep a copy of this notification with your vehicle’s warranty book for future reference. If
you have any questions, please contact us:
Mitsubishi Customer Relations Department ▪ P.O. Box 6400 Cypress, CA 90630-0064
Phone 1-888-648-7820 Hours: Monday – Friday 7 a.m. – 4 p.m. Pacific Time
Sincerely,
Mitsubishi Motors North America, Inc.
TSB-14-15-001

CSC-10056653-3331
AFFECTED VEHICLES
MODEL: 2008 – 2011 Lancer, 2009 – 2011 Lancer Sportback, 2008 – 2011 Outlander, and
2011 Outlander Sport
This notice applies to your vehicle, _________________.
Date: August, 2014
Dear Mitsubishi Owner,
Mitsubishi Motors North America Inc. has determined that the front exhaust pipe seal ring on
your vehicle may corrode from prolonged exposure to anti-freezing agents used in cold weather
states to clear ice and snow from roadways.
To ensure your continued satisfaction with your vehicle, Mitsubishi is extending the warranty for
the front exhaust pipe seal ring on your vehicle from the current 5 years / 60,000 miles to 10
years / 120,000 miles, whichever comes first.
If you already had the front exhaust pipe seal ring replaced on your vehicle for this condition and
paid for the repair, you may send your original repair order or invoice and original receipt/proof of
payment to the following address for reimbursement consideration:
Mitsubishi Customer Relations Department, P.O. Box 6400, Cypress, CA 90630-0064
Please keep a copy of this notification with your vehicle’s warranty book for future reference. If
you have any questions, please contact us:
Mitsubishi Customer Relations Department ▪ P.O. Box 6400 Cypress, CA 90630-0064
Phone 1-888-648-7820 Hours: Monday – Friday 7 a.m. – 4 p.m. Pacific Time
Sincerely,
Mitsubishi Motors North America, Inc.
TSB-14-15-001

* * TECHNICAL INFORMATION NOTICE * *
SB-10056653-7612
DATE:
August 5, 2014
TO:
Mitsubishi Motors US and Puerto Rico Dealer Principals, Service Managers and
Parts Managers
RE:
Front Exhaust Pipe Seal Ring Warranty Extension
TIN NO.
TIN-14-15-001
************************************************************************************************
AFFECTED VEHICLES: 2008 – 2011 Lancer (non-turbo), 2009 – 2011 Lancer Sportback
(non-turbo), 2008 – 2011 Outlander (2.4L Engine), and 2011
Outlander Sport
PURPOSE
A warranty extension for the front exhaust pipe seal ring will be launched today on all 2008 – 2010
Lancer (non-turbo), 2009 – 2010 Lancer Sportback (non-turbo), and 2008 – 2010 Outlander (2.4L)
vehicles. Also, certain 2011 Lancer (non-turbo), 2011 Lancer Sportback (non-turbo), 2011 Outlander
(2.4L), and 2011 Outlander Sport vehicles are included in this warranty extension. The original
warranty term of 5 years / 60,000 miles, whichever comes first, will be extended to 10 years / 120,000
miles, whichever comes first.
The TSB outlining the warranty extension will be available today on MEDIC and MDL.
Notification letters will be sent to owners of affected vehicles, informing them of the front exhaust pipe
seal ring warranty extension.
Please refer to TSB-14-15-001 or Warranty Bulletin WB 2015-004 for further information.
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