T-SB-0015-14
Service Bulletin Details
Public Details for: T-SB-0015-14
Summary to be provided on a future date.
Models from 2014
2014 TOYOTA RAV4 EV |
Models from 2013
2013 TOYOTA RAV4 EV |
Models from 2012
2012 TOYOTA RAV4 EV |
®TOYOTA Technical Service Bulletin February 28, 2014 T-SB-0015-14 RAV4 EV Diagnosis and Parts Ordering Information Service Category Engine/Hybrid System Section Hybrid/Battery Control System Market Toyota Supports ~ ASE Certification - USA Applicability YEAR(S) MODEL(S) 201 2 - 201 4 RAV4 EV ADDITIONAL INFORMATION Introduction The following three critical replacement electric powertrain parts for the RAV4 EV will be offered on an exchange basis only: • On-Board Charger • Final Drive/Inverter • EV Battery Special requirements for ordering and handling of these components are in place and require Technical Assistance System (TAS) evaluation and confirmation . Follow the procedures listed in this bulletin to assist you with diagnosis and parts ordering. CAUTION To ensure technician safety, the diagnosis and repair of RAV4 EV drivetrain systems should NOT be performed without the proper training and tools. Only authorized RAV4 EV dealers, who have a signed RAV4 EV Dealer Participation Agreement on file and meet all the RAV4 EV wholesale program requirements, including RAV4 EV powertrain training and service tools, are authorized to perform warrantable repairs on these systems. Warranty Information OP CODE DESCRIPTION TIME OFP T1 T2 N/A Not Appl icable to Warranty - - - - © 2014 Toyota Motor Sales, USA Page 1 of 2 @TOYOTA T-SB-0015-14 February 28, 2014 Page 2 of 2 RAV4 EV Diagnosis and Parts Ordering Information Diagnosis and Ordering Procedures CAUTION The Toyota RAV4 EV uses new electric vehicle technology unique to this vehicle. Because of this specialized technology, dealership technicians are required to have Toyota training and tools designed specifically for working on this vehicle's powertrain battery and its related cooling , charging, regulating, and diagnostic systems. 1. Perform initial diagnosis. Refer to the Technical Information System (TIS), applicable model year RAV4 EV Repair Manual. Is condition due to an EV exchange component? • YES • NO - Continue to step 2. Continue diagnosis per the Repair Manual. 2. Create an online TAS Case. NOTE For EV Battery replacement, complete the " RAV EV Battery Replacement Pre-Call Worksheet." A Returned Materials Authorization (RMA) form is required for ordering these critical components. TAS will facilitate the special handling involving the RMA and parts ordering. Please refer to PANT Bulletin " 2012-071: RAV4 EV Refurbished Drivetrain Parts Exchange " for more information on the Parts Exchange process. © 2014 Toyota Motor Sales, USA