S-SB-0031-14

Technical Service Bulletin
~
S-SB-0031 -1 4
'17 !::::i C::: I~ r l
December 12, 2014
2AZ-FE Engine Oil Consumption Inspection Procedure
Service
Category
Engine/Hybrid System
Section
Lubrication
Market
Scion Supports ~
AS E Certi fication~
USA
Applicability
YEAR(S)
MODEL(S)
ADDITIONAL INFORMATION
2007 - 2009
tC
Engine(s): 2AZ
VDS(s): DE167
2007
tC
Engine(s): 2AZ
VDS(s): DE177
2008 - 2009
xB
Engine(s): 2AZ
VDS(s): KE50E
Introduction
Some 2007 - 2009 model year tC and xB vehicles eq uipped with 2AZ-FE engines may exhibit
eng ine oil consumption . The piston assembly has been changed to minimize oi l consumption .
Use the Inspection Procedure in this bu lletin to confirm this condition.
Production Change Information
This bulletin applies to vehicles produced BEFORE the Production Change Effective VINs
shown bel ow.
MODEL
tC
xB
PLANT
ENGINE
Tsutsumi
2AZ-FE
PRO DUCTION CHANG E EFFECTIVE VIN
JTKDE 167#90286964
JTLKE50E#91077955
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
N/A
Not Applicable to Warranty
-
-
-
-
© 2014 Toyota Motor Sales, USA
Page 1 of 5
December 12, 2014
S-SB-0031-14
Page 2 of 5
2AZ-FE Engine Oil Consumption Inspection Procedure
Required Tools & Equipment
REQUI RED TOOL S & MATERIA L
QTY
ILSAC GF-4 Multi-grade SAE OW-20 or 5W-20
3.0 U.S. qts
(2.8 liters)
Paint Pen , Tamper Tape, Zip Ties or Equivalent (for indicating tampering)
As Needed
NOTE
Scion recommends TydenBrooks ™
55 x 20 mm KR Partial Resi d ue Security Seals.
(Contact TydenBrooks ™ at
http://www.tydenbrooks.com for ordering information.)
NOTE
Inspection Procedure
NOTE
• In some c ases, a P030# (cylinder# misfire detected) OTC may also be set as a result of
oil cons umption .
• This bulletin does NOT cover the cost of an oil change. If the vehicle is approaching Toyota
recommended service interval mileage at the start of the test, recommend an oil change at
customer cost to ensure valid test results .
Confirm Engine Oil Consumption Condition
1. Co nfirm customer complaint and request for Engine Oil Consumption Test.
2. Fi ll oil to "Full" mark shown on dipstick.
3. Mark the following locations to prevent/in dicate tampering during the test.
• Dipstick
• Oil Drain Plug
• Fill Ca p
• Oil Cooler Line
• Oi l Filter
HINT
Use paint pen, tamper tape, zip ties , or equivalent on locations specified above .
© 2014 Toyota Motor Sales, USA
December 12, 2014
S-SB-0031-14
Page 3 of 5
2AZ-FE Engine Oil Consumption Inspection Procedure
Inspection Procedure
Confirm Engine Oil Consumption Condition (Continued)
NOTE
Scion recommends TydenBrooks ™ 55 x 20 mm KR Partial Residue Security Seals, as shown
in Figures 1 and 2.
Fig ure 1. Oil Pan with Tamper Tape Applied
Figure 2. Indication of Tamper Tape Removal
© 2014 Toyota Motor Sales, USA
December 12, 2014
S-SB-0031-14
Page 4 of 5
2AZ-FE Engine Oil Consumption Inspection Procedure
Inspection Procedure
Confirm Engine Oil Consumption Condition (Continued)
4. Complete Section A of the "Engine Oil Consumption Test" at the end of this bulletin.
NOTE
Attach the completed " Engine Oil Consumption Test" to Repair Order. It will be used later in
the Inspection Procedure. This form will also be required for warranty submission .
5. Return the vehicle to the customer advising them to return for inspection in 1100 - 1300 miles.
NOTE
Advise customer if they do NOT return inside the 1100 - 1300 mile range, the results
will be void.
When Vehicle Returns after 1100 - 1300 Miles
1. Check the dipstick to confirm oil level is NOT full .
• If full , this bulletin does NOT apply. Return the vehicle to the customer.
• If NOT full , proceed to step 2.
2. Add 1 quart of oil from the quart container.
IMPORTANT
Fill engine with oil from 1 quart container to ensure accurate volume measurement.
3. Start engine and wa rm up to operating temperature.
4. Turn OFF the engine, and let the vehicle rest for 5 minutes.
5. Check the dipstick to confirm oi l level.
• If above full , this bulletin does NOT apply. Dra in to the "Full" level , remove any tamper tape
residue from the vehicle, and return to the customer.
•
If below full , follow the repair procedure outlined in Service Bulletin No. S-SB-0024-11 ,
"2AZ-FE Engine Oil Consumption."
6. Complete Section B of the "Engine Oil Consumption Test" at the end of this bulletin.
© 2014 Toyota Motor Sales, USA
Decem ber 12, 2014
S-SB-0031-14
Page 5 of 5
2AZ-FE Eng ine Oil Consumption Inspection Procedure
Eng ine Oil Consumption Test
I
COMPLETE AT T IME OF CUSTOMER COMPLAINT
CLICK HERE for Interactive Form
VIN :
I Model Year: I
Model:
SECTION A : TESTING PROCEDURE PART 1
1. Mileage of Vehicle:
2. What was used to prevent/indicate tampering
(paint pen, ta mper tape, zip ties, etc.)?
4. Please indicate oi l level on Dipstick below after filling
t o " Full."
3. Please initial to indicate the followi ng locations were
marked to prevent/indicate tamperi ng.
a. Dipstick
b. Oil Drain Plug
.-<::::::
c . Fi ll Cap
d. Oil Cooler Line
Low
Full
'
'
0
0
e. Oil Filter
5. I certify that the above information in Section A of this form is accurate.
Print Name:
I
Signature:
Date:
I
NOTE
Keep this form attached to Repair Order. Additional information will be needed (Section B) when the vehicle returns.
SECTION B: TESTING PROCEDURE PART 2
1. Mileage of Vehicle:
NOTE
If mileage difference between section A and Bis NOT within 1100 - 1300 mi les, test results are void.
2. Please initial to confirm the following locations
were NOT tampered with .
NOTE
If locations below appear to be tampered with,
w rite "Void" in box.
3. After adding 1 quart oil to vehicle (from quart container)
indicate oil level below.
a. Dipstick
b. Oil Drain Plug
c. Fill Cap
d. Oil Cooler Line
----<
e. Oil Filter
Low
Full
'
'
0
0
4. I certify that the above information in Section B of this form is accurate.
Print Name:
I
Signature:
© 20 14 Toyota Motor Sales, USA
Date:
I