T-TT-0250-13

Tech Tip T-TT-0250-13
August 27, 2013
APPLICABLE VEHICLES
CONDITION
To receive satellite radio functions after the initial trial period has expired, the customer must enter into
a contract with XM Satellite Radio Inc. After entering into a contract, registration of an 8-digit XM
Radio ID is required. This 8-digit XM Radio ID is found by turning to channel "O" of the satellite radio.
When a new radio head unit is installed in a vehicle, the XM registration does not automatically
transfer to the new radio unit.
RECOMMENDATIONS
Before removing the old radio, record the original XM Radio ID from channel "O" of the satellite radio.
When the radio is replaced, the new XM Radio ID must be re-registered through XM Satellite Radio
Inc. The new XM Radio ID is also found on channel "O" of the new satellite radio.
Re-registration can be done by calling SiriusXM Dealer Support at 1-800-852-9696.
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Provide the old Radio ID and ask to transfer the service on this radio to the new Radio ID.
Confirm with the agent that the old Radio ID has been deactivated.
-
Confirm which services are being transferred (e.g. Audio only or Audio and Traffic and
Travel link.)
-
Ask the SXM Dealer Support Agent to send an activation signal to the new radio and confirm
the radio is working. If necessary, dealer can perform the signal refresh by entering the new
Radio ID into the SiriusXM Radio Signal Refresh Website (See Linked Reference #1 ).
Expires on
Ver. 2.1 8128J2G11 T
08/27/2014
© 2013, Toyota Motor Sales. USA
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@TOYOTA
August 27, 2013
Tech Tip T-TT-0250-13
Sub1ect
Market
XM Re-Registration with Radio Unit Swap
USA
Appl1cab11ity
2010-2014 Models with Satellite Radio
LINK REFERENCES
1.
SiriusXM Radio Signal Refresh Website (www.siriusxm.com/oemrefresh)
08/27/2014
Ver. 2.1 812812011 T
© 2013, Toyota Motor Sales, USA
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