14-01-062

//ALL
TO :
12/19/2014 to 01/12/2015
Hyundai Dealership General Managers , Sales Managers ,
Service Managers , Parts Managers , and Warranty
Administrators
FROM :
Hyundai Motor America
DATE :
12/19/14
SUBJECT : Service Campaign TW2
2014 - 15 Equus Rear Center
Armrest Lid Replacement (TSB# 14 - 01 - 062) -Dealer StockHyundai Motor America is conducting a Service Campaign to replace
the rear center console armrest lid on certain dealer stock 201415 Model Year Equus vehicles . Service Campaign TW2 provides a
procedure to replace the rear center console armrest lid .
In order to identify only those vehicles affected by Service
Campaign TW2 , it will be necessary to access Hyundai Motor
America ' s " Warranty Vehicle Information " screen via WEBDCS before
starting the repair . The "Warranty Vehicle Information " screen
will identify affected vehicles with an open Service Campaign
TW2 .
A listing of VEHICLES is also located on WEBDCS, SERVICE tab ,
select INFORMATION, and select UNCOMPLETED CAMPAIGN VIN LISTING
DEALER STOCK .
TSB #14 - 01 - 062 is available on Hyundai ' s Website as of December
19 , 2014 . It contains instructions on performing the service and
submitting the campaign claim .
A shipment of rear armrest iid covers began shipping on December
19th to affected deaiers with Equus vehicies in stock.
Additional rear armrest lid can be ordered using number parts
ordering procedure with vehicle VIN.
Please be aware that these
parts are marked as non-returnable.
It is IMPORTANT TO SUBMIT A CAMPAIGN CLAIM FOR EACH VEHICLE
SERVICED so your dealership can be compensated for your work and
Hyundai can maintain accurate records of campaign completions .
LEGAL LIABILITY NOTICE : You are required to keep confidential
any and all information and documents provided to you by Hyundai
Motor America in the conduct of carrying out work for this
service campaign . Hyundai Motor America dealers may use owner
information provided for the campaign only for the purpose of
conducting and performing this service campaign , and for no other
purpose .
Hyundai appreciates your cooperat i on and support . Questions may
be directed to your Di strict Parts and Service Manager or
Warranty HELPREP line at 1 - 877 - 446-2922 .
HYUNDAI MOTOR AMERICA