10-00-89-017Y

File in Section:
Service Bulletin
00 - General Information
Bulletin No.:
10-00-89-017Y
Date:
February, 2013
INFORMATION
Subject:
Car and Truck Fix it Right the First Time Issues
Models:
2013 and Prior GM Passenger Cars and Trucks
This bulletin is being revised to include updated information. Please discard Corporate
Bulletin Number 10-00-89-017X (Section 00 – General Information).
In order to access this bulletin electronically, go to the SI Home Page and select the "Newest Bulletins" icon. The
documents are arranged by sub-section and then by date (newest to oldest). Scroll down to "General Information"
then click on the latest "Fix it Right the First Time" bulletin.
Field Product Reminder – Car Issues – Fix it Right the First Time
Reference
Information/Bulletin
Model Year(s)
Vehicle Line(s) / Condition
Do This
Don't Do This
2012-2013
Sonic — HVAC Display
Bezel Surface Discolored,
Scratched or Deformed
Replace the bezel, which
is now serviced
separately for any
appearance issues.
Replace the HVAC
assembly.
PI0883
2007-2011
G8, Yukon XL Denali,
Yukon XL, Yukon Denali,
Yukon, Sierra, Camaro,
Tahoe, Suburban, Silverado,
Avalanche, Escalade EXT,
Escalade ESV, Escalade —
Engine Oil Consumption on
Aluminum Block/Iron Block
Engines with Active Fuel
Management (AFM) (Install
AFM Oil Deflector and Clean
Carbon from Cylinder and/or
Install Updated Valve Cover)
Order the piston kit
19300410 for 2007-2009
or 19300411 for
2010-2011 V8's following
bulletin 10-06-01-008H
for oil consumption.
Order individual pistons
and rings. (The above
kits are sets of 8 pistons
and 8 ring packs).
10-06-01-008G
2012-2013
Captiva — DIC and
Odometer Intermittently Go
Blank
Reprogram Cluster with
new calibration.
Replace Cluster.
PI0881
Copyright 2013 General Motors LLC. All Rights Reserved.
Page 2
February, 2013
Bulletin No.: 10-00-89-017Y
Field Product Reminder – Truck Issues – Fix it Right the First Time
Reference
Information/Bulletin
Model Year(s)
Vehicle Line(s) / Condition
Do This
Don't Do This
2012-2013
Terrain, Equinox — Poor
A/C Performance, A/C Not
Cold Enough, Insufficient
Cooling, Intermittent A/C or
A/C Not Working
Reprogram the HVAC
control module using the
Service Programming
System (SPS) with the
latest calibration.
Replace the ECC, HVAC
climate control module.
PI0882
2013
Silverado, Sierra, Savana,
Express — Harsh Shift
Illuminated MIL DTC P0716
and or P0717 May be
Current or in History in
the TCM
Replace the Input Speed
Sensor (ISS) and Check
the TCM Grounds at
the TCM.
Replace the
transmission.
PIP5084A
2012-2013
Escalade ESV,
Escalade EXT — Rear Door
Exterior Paint Finish
Chipped, Cracked or
Scratched Along Lower
Rear Corner of Rear Side
Door Reveal Molding
Follow outlined procedure
to improve fit of window
reveal molding.
Install a new window
reveal molding, or modify
the window reveal
molding in any way other
than outlined steps.
PI0900
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
WE SUPPORT VOLUNTARY
TECHNICIAN
CERTIFICATION