13-00-89-004

File in Section:
Bulletin No.:
Service Bulletin
Date:
00 - General Information
13-00-89-004
April, 2013
INFORMATION
Subject:
Car and Truck Fix it Right the First Time Issues
Models:
2013 and Prior GM Passenger Cars and Trucks
This bulletin is being revised to include updated information. Please discard Corporate
Bulletin Number 10-00-89-017Z (Section 00 – General Information).
In order to access this bulletin electronically, go to the SI Home Page and select the "Newest Bulletins" icon. The
documents are arranged by sub-section and then by date (newest to oldest). Scroll down to "General Information"
then click on the latest "Fix it Right the First Time" bulletin.
Field Product Reminder – Car Issues – Fix it Right the First Time
Reference
Information/Bulletin
Model Year(s)
Vehicle Line(s) / Condition
Do This
Don't Do This
2013
Spark — Intermittent Lack of
Power - Transmission Will
Not Shift - PRNDL Goes
Blank or DTC P0705.
Inspect, Lean and Add
Die-Electric Grease to
the Connector.
Replace the PNP
Switch.
PIP5101
2011-2013
Sonic, Cruze — Updated
Timing Belt Replacement
Procedure in SI.
Replace the idler pulley
and belt tensioner along
with the timing belt when
doing a maintenance
repair.
Replace the belt
tensioner and idler pulley
on a warranty repair
unless they are
defective.
PI0923
2011-2013
Encore, Sonic, Cruze —
Check Engine Light On with
DTC P1101 Set.
Check throttle position
angle with GDS2.
Smaller percentage
angles would indicate an
air leak into the intake
from another location
other than through the
throttle body.
Replace the PCV pipe
without checking throttle
position and verify they
are corrected when the
new pipe is installed. A
normal reading will
indicate the air leak was
repaired.
PI0907
2007-2011
Outlook, G6, Acadia,
Traverse, Malibu, Enclave —
Malfunction Indicator Lamp
(MIL) On, Poor Acceleration,
Throttle Body Freezing,
Multiple DTCs Set, Ice
Deposits and/or Oil Deposits
Present in Air inlet Duct.
The timing chain guides
should not be replaced,
they should only be
replaced in cases where
the tensioner guides
have wear down into the
base material and are
worn to the outer edges.
Clean and reused Chain
Tension guides that are
not deeply groved or
worn to the outer edges.
PI0746C
2010-2013
Camaro — Squeak/Creak
Type Noise from Driver and/
or Passenger Seat Track
Front Mounting Area.
Install the seat track
spacer.
Replace the seat track or
seat frame.
PI0927
2012
Cruze — Pulsating/
Rotational Noise from Right
Rear of Vehicle on Brake
Apply.
Replace right rear brake
drum with p/n 13435981
and install new shoe kit.
Don't turn drum or
replace shoes only.
PI0887
Copyright 2013 General Motors LLC. All Rights Reserved.
Page 2
April, 2013
Bulletin No.: 13-00-89-004
Field Product Reminder – Car Issues – Fix it Right the First Time (cont'd)
Reference
Information/Bulletin
Model Year(s)
Vehicle Line(s) / Condition
Do This
Don't Do This
2013
Verano — Service Engine
Soon (SES) Light On with
DTCs P0171, P1101, and/or
P0101 Set.
Inspect for loose clamp
on air cleaner duct.
Don’t replace MAF
sensor.
PI0931
2013
Verano — Service Engine
Soon (SES) Light On with
DTC P0137 Set.
Inspect H02 sensor wire
harness for contact with
axle shaft and repair
per PI.
Don't just replace the
fuse associated with H02
sensor.
PI0937
2013
XTS — Ventilated Seat Fan
Clicking or Ticking Noise
When Operating.
Repair seat fan. Remove
any material in contact
with the fan that could
make noise.
Replace the seat
cushion.
PI0925
Field Product Reminder – Truck Issues – Fix it Right the First Time
Reference
Information/Bulletin
Model Year(s)
Vehicle Line(s) / Condition
Do This
Don't Do This
2012-2013
Terrain, Equinox — Fuel
Gauge Intermittently Does
Not Read Full When Fuel
Tank is Filled.
Reroute fuel feed line and
wire harness away from
fuel module float arm
travel.
Replace the primary fuel
pump module.
PI0926
2010-2013
Terrain, Equinox — Steering
Shudder (Vibration) During
Slow Speed Maneuvers.
Follow the procedure to
replace the steering and
alternator. Revised to
include vehicles that are
built after January 6, 2013
will not require
Evaporative Emission
Canister Purge hose or
clip/clamp installation.
Replace the steering
gear or pump assembly.
PI0814B
2013
Terrain, Equinox — Service
Stabilitrak or Antilock Brake
System Warning Lamp
Illuminated.
Check the suspect wheel
speed sensor connector
for harness terminals not
being fully seated.
Replace the rear wheel
speed sensor.
PI0934
2011-2013
Sierra, Silverado, Savana,
Express — Exhaust Leak or
Vibration/Rattle Noise at
Approximately 900 RPM,
Fuel Smell, White Smoke,
Oily Substance on Exhaust
Downpipe.
Align the exhaust and
install gasket
kit 22967814.
Replace exhaust system
components needlessly.
PI0235F
2012
Traverse, Enclave,
Acadia — Lack of Power
and/or Hesitation from a
Stop, Engine Noise.
Thoroughly clean the PCV
tubes and Orifice, before
installing assembly parts.
Failure to thoroughly
clean Tubes and PCV
orifice will affect
operation and repair
outcome.
PI0930
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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