PS425

SUBJECT:
GROUP
Electrical
MODEL
2015~16MY
Soul EV (PS EV)
NUMBER
PS425
DATE
October 2015
AVN DISPLAYS “UNABLE TO START VEHICLE” WARNING
MESSAGE
On some 2015~16MY Soul EV (PS EV) vehicles, a
customer may complain that a warning message
(“Unable to Start Vehicle”) is being displayed on the
navigation head unit screen. This condition may be
caused by loose pin(s) on connector M41-C (see
diagram) on the back of the head unit. Follow the
procedure outlined below to resolve the concern. NOTE:
the vehicle will start and continue to operate
normally while the warning message is displayed on
the head unit.
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Service Procedure:
1. Record the customer’s radio presets.
2. Remove the head unit from the dash by
referring to the applicable Service
Information on KGIS. NOTE: Connector
M41-C is shown for reference.
M41-C
3. Carefully place the head unit on the bench
and apply Stabilant 22A to all pins on
connector M41-C, as shown. NOTE:
Allow five (5) minutes of drying time,
after applying Stabilant 22A, prior to reconnecting the connector.
4. Reconnect all removed harness connectors
and re-install the head unit into the dash.
5. Re-install all removed components by
reversing the order of removal, restore the
customer’s radio presets and confirm proper
head unit operation.
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