WQH-44M

Reminder: Important Information
regarding WQH-44 Floor Mats
TO:
SDC EST CEN WST
FROM:
Subaru of America, Inc.
DEPARTMENT: Service
DATE:
08/21/2013
CATEGORY:
Parts/Service
We have received several calls from dealers who have customers eligible
for the WQH44 Subaru Carpeted Floor Mat recall but do not have the
original mats that were in the vehicle at the time of sale. In most cases,
the customers have stated that they have discarded or destroyed the
mats. In other instances, the customers indicated that their vehicle did not
have the mats when they purchased the vehicle.
If, or when, this situation arises, please fill out the attached form and have the
customer sign it and retain the signed form with the repair order.
If you have any questions, please contact the Claims Helpline at 866-7822782.
Thank you.
Customer Name _____________________________________________________________
VIN# ____________________________________________ Date _____________________
I certify that: (check one)
______ the Genuine Subaru Carpeted Floor Mats received with this vehicle have been destroyed
and are no longer available for any use.
______no Genuine Subaru Carpeted Floor Mats were received at the time of vehicle purchase.
Customer Signature _________________________________________________________
Dealer Witness _____________________________________________________________