JTB00514NAS1

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JTB00514NAS1 ­ CD Will Not Eject | TOPIx
TECHNICAL BULLETIN
JTB00514NAS1
18 AUG 2016
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools, and
equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by 'do­it­yourselfers'. If you
are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Jaguar service facility to
determine whether this bulletin applies to a specific vehicle.
SECTION: 415­01
CD Will Not Eject
AFFECTED VEHICLE RANGE:
F­PACE (X761)
Model Year:
VIN:
Assembly
Plant:
XE (X760)
Model Year:
VIN:
Assembly
Plant:
XE (X760)
Model Year:
VIN:
Assembly
Plant:
XF (X260)
Model Year:
VIN:
Assembly
Plant:
2017 Onwards
045000 Onwards
Solihull
2017 Onwards
942528 Onwards
Solihull
2017 Onwards
P00001 Onwards
Castle Bromwich
2016 Onwards
Y11635 Onwards
Castle Bromwich
MARKETS:
NAS
CONDITION SUMMARY:
Situation: The Compact Disc (CD) player will not eject the CD or intermittently skips tracks, cycles quickly through
tracks, and 'locks up.' On screen commands and eject CD may also fail to operate. An ignition cycle usually temporarily
resolves the problem.
Cause: This may be caused by a software conflict error. Update of the Infotainment Master Controller (IMC) software to
latest level and replacement of the digital disc player link lead required.
Action: Should a Customer express this concern, follow the Service Instruction below.
PARTS:
T2H26998
Digital disc player link lead ­ 505mm
1
TOOLS:
Jaguar Land Rover­approved diagnostic tool with latest
SDD software and Calibration File
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Jaguar Land Rover­approved Midtronics battery power
supply
Refer to the Service Instruction/Workshop Manual for
any required special tools.
WARRANTY:
NOTE: InControl® Touch Pro™ may also be referred to as NGI.
NOTE: Repair procedures are under constant review, and therefore times are subject to change; those
quoted here must be taken as guidance only. Always refer to TOPIx to obtain the latest repair time.
NOTE: DDW requires the use of causal part numbers. Labor only claims must show the causal part number
with a quantity of zero.
DESCRIPTION
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
NGI Link Lead ­ Renew ­ F­PACE (X761)
86.51.38
0.3
42
C2D35999
Configure Module ­ InControl Touch Pro ­ Update ­ F­
PACE (X761)
86.98.27.99
1.0
42
C2D35999
NGI Link Lead ­ Renew ­ XE (X760)
86.51.38
0.3
42
C2D35999
Configure Module ­ InControl Touch Pro ­ Update ­ XE
(X760)
86.98.27.99
1.0
42
C2D35999
NGI Link Lead ­ Renew ­ XF (X260)
86.51.38
0.3
42
C2D35999
Configure Module ­ InControl Touch Pro ­ Update ­ XF
(X260)
86.98.27.99
1.0
42
C2D35999
NOTE: Normal Warranty procedures apply.
SERVICE INSTRUCTION:
1. Disconnect the battery (see TOPIx Workshop Manual section: 414­01: Battery, Mounting and Cables).
2.
NOTE: The Integrated Control Panel (ICP) may also be referred to as Audio and Climate Control
Assembly.
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Remove the Integrated Control Panel (ICP [see TOPIx Workshop Manual section 415­01: Information and Entertainment
System]).
3. Remove the digital disc player, withdrawing the unit to view the wiring harness connections.
4.
CAUTION: Note the relative positions of the connections before removal.
Remove the electrical connectors from the digital disc player, USB 2.0 hub, and Wi­Fi/Bluetooth™ antennas.
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5.
JTB00514NAS1 ­ CD Will Not Eject | TOPIx
CAUTION: Make sure no damage is caused to the wiring harness when removing the spot tape.
Remove the spot tape attaching the link lead to the Instrument Panel (IP) harness.
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6. Remove and discard the old link lead.
7. Tape the new link lead yellow connector alongside the pink connector on the IP harness.
Apply tape 40mm rearward of the back of the connector plug.
Make sure that both connector plugs are taped in the correct orientation to allow connection to the USB 2.0 hub
when installed.
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8. Connect the pink and yellow link lead harness connectors (taped together in Step 7) into the USB 2.0 hub.
Route the new link lead as shown and fit the stud clip to the stud on the bracket.
Loop the remaining pink connector between the USB 2.0 hub and the digital disc player and connect as shown.
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9. Connect the two remaining leads to the Wi­Fi/Bluetooth™ antennas as noted in Step 4.
10. Install the digital disc player.
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11.
NOTE: The Integrated Control Panel (ICP) may also be referred to as Audio and Climate Control
Assembly.
Install the ICP (see TOPIx Workshop Manual section 415­01: Information and Entertainment System).
12. Connect the battery (see TOPIx Workshop Manual section: 414­01: Battery, Mounting and Cables).
CAUTION: A Jaguar Land Rover­approved Midtronics battery power supply must be connected to the vehicle
battery during diagnosis / module programming.
CAUTION: Ensure all ignition ON/OFF requests are carried out; failure to perform these steps may cause
damage to control modules in the vehicle.
NOTE: The Jaguar Land Rover­approved diagnostic tool must be loaded with SDD146.05 v.246
NGI_Phase1.5_001.00.001 (or later).
13. Connect the Jaguar Land Rover­approved Midtronics battery power supply to the vehicle battery.
14. Turn ignition ON (engine not running).
15. Connect the Jaguar Land Rover­approved diagnostic tool to the vehicle and begin a new session.
16. Follow the on­screen prompts, allowing the diagnostic tool to read the VIN, identify the vehicle, and initiating the data
collect sequence.
17. Select Diagnosis from the Session Type screen.
18. Select the Selected Symptoms tab and then select:
Electrical ­ Information and entertainment system ­ Entertainment system ­ Audio ­ CD or DVD load or
eject inoperative
19. Select continue.
20. Select the Recommendations tab.
21. Select Run to perform the 'Configure existing module ­ Incontrol touch' option.
22. Follow all on­screen instructions to complete this task, ensuring all Diagnostic Trouble Codes (DTC) are cleared.
23. When all tasks are complete, select the Session tab and then select the Close Session option.
24. Disconnect the diagnostic tool and battery power supply from the vehicle.
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