SSM72960
Service Bulletin Details
Public Details for: SSM72960
Issue: tunescan does not operate, scrolling window animation is constantly running.
Models from 2017
2017 JAGUAR F-PACE |
2017 JAGUAR XE |
2017 JAGUAR XF |
2017 JAGUAR XJ |
Models from 2016
2016 JAGUAR XF |
2016 JAGUAR XJ |
TOPIx - SSM72960 - Operation of Tunescan Reference SSM72960 Models F-PACE / X761 Page 1 of 2 XE / X760 XF / X260 XJ / X351 Title Operation of Tunescan Category Electrical Last modified 26-Sep-2016 00:00:00 Symptom 207000 Entertainment Systems Content Models: XJ 16MY - Onwards XF 16MY - Onwards XE 17MY - Onwards F-PACE 17MY - Onwards Fitted with InControl Touch Pro Audio system Issue: Tunescan does not operate, scrolling window animation is constantly running. Cause: This is not a fault with the system. Action: Tunescan is a new SiriusXM feature that plays a few seconds of current music content from each of the stored "Smart Favorite" channels in turn. Each of these channels is buffered so that songs can be heard from the start. If the customer hears music content they like they can press "play" and the music continues. Or they can skip forward or back through the "Smart Favourites" channels or cancel Tunescan and return to the main screen. However in order to operate, Tunescan requires two things: 1) At least one channel containing music content must be stored as a "Smart Favorite 2) The Infotainment system needs to have been switched on for approx. 5 minutes with Satellite reception available so that Smart Favorite content can be buffered ( note the Satellite Radio System does not have to be selected during this time) If no stations with music content are stored as Smart Favorites ( i.e if only ""talk" stations are stored) or the system has not had time to store the buffered music content, then the system has nothing to play and continues to search for content - and shows the "updating" screen. http://topix.jaguar.jlrext.com/topix/service/archive/685793/index 10/4/2016 TOPIx - SSM72960 - Operation of Tunescan Page 2 of 2 If the customer sees this, a press on the back button returns to the main Satellite Radio screen. Channels with music content can then be stored as Smart Favorites and Tunescan should operate as intended. http://topix.jaguar.jlrext.com/topix/service/archive/685793/index 10/4/2016