SSM72828

TOPIx - SSM72828 - Transmission Control Switch (TCS) / Gear Shift Module (GSM) st...
Reference
SSM72828
Models
F-PACE / X761
Page 1 of 2
XE / X760
XF / X260
Title
Transmission Control Switch (TCS) / Gear Shift Module (GSM) stuck down at vehicle
start up
Category
Electrical
Last modified
30-Sep-2016 00:00:00
Symptom
203000 Basic Electrical
Content
Affects following 17MY vehicles with VIN later than:
XE - JA942528
F Pace - DC045000
XF- Y23602
Issue:
Content: This SSM applies to Rotary Transmission Control Switch Module (TCS) / Gear
Shift Module (GSM) in the above applicable model years vehicles.
Rotary Gear Shift Module selector operation is unavailable following a low voltage event
-accompanied by DTC P085D-97 in the GSM. As a consequence the Rotary Knob will
not rise and so normal operation is prevented. Please do not replace the GSM until this
procedure has been completed and verified. GSM’s have been replaced previously
when this software will fix the issue
Cause:
Rotary Gear Shift Module self-learning routine is interrupted during a low voltage event
(typically occurs if battery charge is low).
Action:
Important Note: The Rotary Gear Shift Module selector must be in Neutral or Park
(N or P) before carrying the following procedure, in some cases it may be
necessary to manually move the GSM back to N or P while the engine is off.
Note: In order to fully resolve the issue & prevent re-occurrence please complete the
following steps:
1. Press stop / start button (turn ignition off), wait for GSM character illumination to go
off, Press stop / start button (turn igntion on).
2. Connect the Jaguar approved battery conditioner/power supply to the vehicle
3. Connect SDD and Start Session
4. Confirm presence of GSM DTC P085D-97
http://topix.jaguar.jlrext.com/topix/service/archive/688019/index
10/4/2016
TOPIx - SSM72828 - Transmission Control Switch (TCS) / Gear Shift Module (GSM) st...
Page 2 of 2
5. Using DVD 146.01.001 or later
6. Carry out ‘Configure Existing Module’ on GSM.
7. Ensure all DTC’s are cleared
Please replace GSM if this procedure does not fix issue and raise ePQR
Technicians - Please rate this SSM and provide comments so that future
communications can be improved.
1 = Poor – Basic information provided – The SSM does not help me resolve the
customer concern.
3 = Average – Adequate information provided – The SSM partially helps me resolve the
customer concern.
5 = Excellent – All required information provided to resolve the customer concern.
http://topix.jaguar.jlrext.com/topix/service/archive/688019/index
10/4/2016