01-010-15-3040

Service Bulletin
Mazda North American Operations
Irvine, CA 92618-2922
© 2015 Mazda Motor of America, Inc.
Subject:
Bulletin No:
01-010/15
Last Issued:
05/26/2015
NOISE FROM FUEL TANK INSULATOR
2010-2015 CX-9 - NOISE FROM FUEL TANK INSULATOR2013-2016 CX-5 - SUBJECT
APPLICABLE MODEL(S)/VINS
2010-2015 CX-9 vehicles produced before April 1, 2015
DESCRIPTION
Some vehicles may exhibit an unusual noise while driving the vehicle. The noise may be caused by a broken
fuel tank (B) insulator (A) that is hanging down and contacting the propeller shaft.
The rivets (C) may break when a load occurs. The rivet material has been changed to eliminate this concern.
Customers having this concern should have their vehicle repaired using the following repair procedure.
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CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
Bulletin No: 01-010/15
Last Issued: 05/26/2015
© 2015 Mazda Motor of America, Inc.
REPAIR PROCEDURE
1. Verify the customer concern.
2. Safely raise the vehicle on a hoist, then inspect the insulator for damaged at the rivet(s).
3. Remove the pre-silencer from the vehicle according to the instructions on MS3 online or the Workshop Manual (section 01-15 EXHAUST SYSTEM REMOVAL/INSTALLATION [MZI-3.7]).
NOTE: (4WD Only): Disconnect the propeller shaft from the differential.
4. Remove and discard the insulator from the fuel tank.
CAUTION: When removing the rivet pins using a drill, pay close attention not to damage the fuel tank.
5. Install the new insulator with modified rivets.
6. Re-install the pre-silencer according to the instructions on MS3 online or the Workshop Manual (section 0115 EXHAUST SYSTEM REMOVAL/INSTALLATION [MZI-3.7]).
NOTE: (4WD Only): Re-connect the propeller shaft to the differential.
7. Verify the repair.
PART(S) INFORMATION
Part Number
Description
Qty.
Notes
TK31-56-398
Rivet
5
---
L214-42-741A
Insulator
1
---
FSB8-40-305
Gasket
2
Replacement parts
AJ17-40-305
Gasket
1
---
WARRANTY INFORMATION
NOTE:
•
•
•
This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
This repair will be covered under Mazda’s New Vehicle Limited Warranty term.
Additional diagnostic time cannot be claimed for this repair.
Warranty Type
A
Symptom Code
82
Damage Code
9A
Part Number Main Cause
Quantity
Operation Number / Labor Hours:
TK31-56-398
5
XXL3CARX / 0.7 Hrs. - (2WD)
XXL3CBRX / 0.8 Hrs. - (4WD)
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