PC501 - 2013 JX3

SERVICE CAMPAIGN
CAMPAIGN BULLETIN
CVT Software Update/Warranty Extension
Parts Update
Reference: PC501
Date: January 27, 2017
Attention: Retailer Principal, Sales, Parts and Service Managers
Affected Models/Years:
Affected
Population:
Retailer
Inventory:
SERVICE COMM
Activation date:
Stop Sale
In Effect
45,579
21
December 7, 2016
NO
MY2013 JX35 (L50)
MY2014 QX60 (L50)
***** Parts Update *****
Infiniti has temporarily placed remanufactured CVT assemblies on parts restriction. All existing orders
currently on backorder will be removed from the system, but will be fulfilled as parts become available.
Do not submit new orders to replace cancelled orders.
The cancelled orders will be filled as parts become available and prioritized as follows*:
1.
2.
3.
4.
CSC order
VOR order
STK order
SVC orders (beginning today)
*Status of orders is as of time of cancellation
Retailers may inquire about their position on the backorder list by sending an email including the
following information to: [email protected]



Retailer number
Order number
Part number
Part Number
Backorders as
of 1/27/17
310CM3WX0DRE
310CM3WX0ERE
451
778
Parts Expected
Week Ending
1/27
0
0
Parts Expected
Week Ending
2/3
589
120
Parts Expected
Week Ending
2/10
540
720
Parts Expected
Week Ending
2/17
0
180
Retailers may place an SVC order through DCS for any additional needs. Please refer to IPSB/16-384
for instructions on how to place an SVC order in DCS.
PC501 | Parts Update