SSM72557

TOPIx - SSM72557 - New Remote Function Actuator (RFA) cannot communicate with S... Page 1 of 2
Reference
SSM72557
Models
F-PACE / X761
F-TYPE / X152
XE / X760
XF / X260
XJ / X351
Title
New Remote Function Actuator (RFA) cannot communicate with Symptom Driven
Diagnostics (SDD)
Category
Diagnostic Software Hardware
Last modified
17-Nov-2016 00:00:00
Symptom
000101 Diagnostic Concerns
Content
Issue:
X152 – F-Type: From 16MY onwards
X351 – XJ: From 15MY onwards
X260 – XF: From 16MY onwards
X760 – XE: From 16MY onwards
X761 – F - Pace: From 17MY onwards
When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle
Module - KVM on SDD) with a module part number of:
FK72-19H440 - AE
FK72-19H440 - BE
FK72-19H440 - AF
FK72-19H440 - BF
SDD cannot communicate with the RFA. This will be displayed as a red 'X' for the RFA
in the SDD vehicle specification screen.
Note:
This concern does not apply to modules with a manufacturing date after 23rd August
2016, which can be identified by looking at the date stamp printed on the module.
Cause:
The new RFA module now supplied through parts is manufactured with preprogrammed software for 'DUAL CAN' vehicles. These vehicles are 'MULTICAN' and
not 'DUAL CAN' and will not communicate with SDD for programming or update without
completing the action instructions detailed below.
Action:
http://topix.jaguar.jlrext.com/topix/service/archive/713919/index
12/2/2016
TOPIx - SSM72557 - New Remote Function Actuator (RFA) cannot communicate with S... Page 2 of 2
Complete the following steps when replacing the RFA:
1. Use TOPIx to identify the 5 Amp fuse that supplies the power to pin 20 of the RFA.
2. Set the vehicle ignition to ‘ON’ placing the Smart Key against the Immobilizer
Antenna Unit (IAU).
3. Disengage the Electronic Parking Brake (EPB).
4. Locate the fuse box in the vehicle.
5. Remove and refit the 5 Amp fuse for the RFA.
6. Re-fresh the data collect and confirm if the RFA is now communicating.
7. Select Configure new modules - Keyless vehicle module and follow the on screen
instructions in SDD.
NOTE: If the ignition cannot be switched on by placing the Smart Key against the IAU,
complete the following steps:
1. Remove the 5 Amp fuse for the RFA.
2. Run the immobilization procedure.
3. When the ignition comes on, disengage the parking brake and immediately refit the
RFA fuse.
4. Re-fresh the data collect and confirm if the RFA is now communicating.
5. Select Configure new modules - Keyless vehicle module and follow the on screen
instructions in SDD.
Technicians - Please rate this SSM and provide comments so that future
communications can be improved.
1 = Poor – Basic information provided – The SSM does not help me resolve the
customer concern.
3 = Average – Adequate information provided – The SSM partially helps me resolve the
customer concern.
5 = Excellent – All required information provided to resolve the customer concern.
http://topix.jaguar.jlrext.com/topix/service/archive/713919/index
12/2/2016