L-SB-0086-16

Service Bulletin Details

Public Details for: L-SB-0086-16

Tsb: lexus models equipped with hard disk drive (hdd) navigation require a special service tool and follow a unique process for updating the map, points of interest, and system software. Instead of individual dvds installed into the vehicl


- 2013 - 2012 - 2011 - 2010 - 2009 - 2008 - 2007 -

Models from 2013
2013 LEXUS GX460
Models from 2007
2007 LEXUS LS460
L-SB-0086-16
September 30, 2016
HDD Navigation Map Update Process
Service
Category
Audio/Visual/Telematics
Section
Navigation/Multi Info Display
Market USA
Applicability
YEAR(S)
MODEL(S)
2011 - 2012
CT200H
2010 - 2012
ES350, HS250H, IS F,
IS250, IS250C, IS350,
IS350C, RX350, RX450H
2010 - 2011
GS350, GS450H, GS460
2010 - 2013
GX460
2012
LFA
2007 - 2012
LS460
2008 - 2012
LS600H, LX570
2010
SC430
ADDITIONAL INFORMATION
SUPERSESSION NOTICE
The information contained in this bulletin supersedes SB No. L-SB-0083-13.
The Parts Information and Required Tools & Equipment sections have been updated.
Service Bulletin No. L-SB-0083-13 is Obsolete and ANY printed versions should be discarded.
Be sure to review the entire content of this bulletin before proceeding.
Introduction
Lexus models equipped with Hard Disk Drive (HDD) Navigation require a Special Service Tool and
follow a unique process for updating the map, points of interest, and system software. Instead of
individual DVDs installed into the vehicle, ALL map data is uploaded directly to the HDD system.
Map data will be released annually through the direct shipment of 2 map data DVDs to each
dealership service manager. The annual map data release MUST then be installed onto the
Navigation Update Tool. Individual map updates are then loaded into vehicles with special map
security keys. These keys are available through the normal parts ordering system. Keys are loaded
onto the Navigation Update Tool through a PC or Techstream unit using software found on the
Technical Information System (TIS).
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HDD Navigation Map Update Process
Introduction (Continued)
Follow the procedures listed in this bulletin to:

Identify the current version of map data on the vehicle and on the Navigation Update Tool.

Load map data onto the Navigation Update Tool.

Load map security key(s) onto the Navigation Update Tool.

Connect the Navigation Update Tool to the vehicle and update the map/system data to the
latest version.
NOTE
In order to perform the procedures outlined in this bulletin, you MUST have completed the
setup procedure in Service Bulletin No. L-SB-0072-14, “HDD Navigation Program Setup.”
Before performing this procedure, disconnect ALL other USB peripheral and external storage
devices (i.e., USB thumb drives, hard drives, cameras, mice, etc.).
For additional details, refer to the applicable Navigation Update Tool Operating Manual on the
Technical Information System (TIS): Diagnostics – Tools & Equipment – Navigation –
Reference Documents:
Windows 7/8 Navigation Update Tool Operating Manual
Windows XP Navigation Update Tool Operating Manual
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
N/A
Not Applicable to Warranty
–
–
–
–
© 2016 Lexus, a division of Toyota Motor Sales, USA
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HDD Navigation Map Update Process
Parts Information
PART NUMBER
PART NAME
QTY
PT219-HDDG5-16
Generation 5 HDD Map Key
1
PT219-HDDG6-16
Generation 6 HDD Map Key
1
PREVIOUS
NEW
PT219-HDDG5-08
PT219-HDDG5-09
PT219-HDDG5-10
PT219-HDDG5-11
PT219-HDDG5-12
PT219-HDDG5-13
PT219-HDDG5-14
PT219-HDDG5-15
PT219-HDDG6-09
PT219-HDDG6-10
PT219-HDDG6-11
PT219-HDDG6-12
PT219-HDDG6-13
PT219-HDDG6-14
PT219-HDDG6-15
Required Tools & Equipment
REQUIRED EQUIPMENT
PART NUMBER
QTY
PC with Windows XP, Windows 7, or
®
Windows 8 Operating System
–
1
Generation 5 HDD Disc
00241-G5V16-SSTDK
1
Generation 6 HDD Disc
00241-G6V16-SSTDK
1
®
®
NOTE
For additional Map Discs, order from the Materials Distribution Center (MDC) through Dealer Daily –
Parts – Dealer Support Material Orders.
SPECIAL SERVICE TOOLS (SST)
PART NUMBER
QTY
Navigation Update Tool Kit*
95079-00003-KIT
1
GR8 Battery Diagnostic Station*
00002-MCGR8
1
* Essential SST.
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
© 2016 Lexus, a division of Toyota Motor Sales, USA
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HDD Navigation Map Update Process
Version Verification
Checking for Map Data Version on Navigation Update Tool
WARNING
DO NOT attempt to install Navigation Map Data prior to performing the “Navigation System
Firmware Improvement” bulletin.
L-SB-0081-13: Generation 5
L-SB-0082-13: Generation 6
1. Open the Navigation Programs Installer.
Figure 1.
NOTE
When properly installed, the Navigation
Programs Installer icon will be found on
the Techstream desktop.
If the application is NOT properly
installed, refer to Service Bulletin No.
L-SB-0072-14, “HDD Navigation
Program Setup.”
2. Click Version Check on the “Navigation
Update Tool Main Menu”.
Figure 2.
© 2016 Lexus, a division of Toyota Motor Sales, USA
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HDD Navigation Map Update Process
Version Verification (Continued)
Checking for Map Data Version on Navigation Update Tool (Continued)
3. Connect the Navigation Update Tool.
Figure 3.
A. Make sure the USB cable is secured in
both the PC and the Navigation Update
Tool USB ports.
B. Confirm that the Navigation Update Tool
is powered correctly.
C. Turn power ON.
D. Click Continue.
4. Compare the map version with the map
version shown on TIS.
1
To PC
2
To A/C Power
Figure 4.
NOTE
If the map version on the Navigation
Update Tool is the same as shown on
the DVD, then go to the “Security Key
Load” section in this bulletin.
If the map version on the Navigation
Update Tool is NOT the same as shown
on the DVD, then go to the “Tool Load”
section in this bulletin.
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HDD Navigation Map Update Process
Version Verification (Continued)
Checking for Map Data Version on Vehicle HDD Navigation System (Generation 5)
1. Cycle the ignition ON (Engine/Hybrid/EV system OFF).
NOTE
Vehicles WITHOUT Smart Key system: Turn the ignition key to the “ON” position.
Vehicles WITH Smart Key system: Press the “ENGINE START/STOP” switch 2 times with
the brake pedal released.
2. From the multi-information display, select
I Agree.
Figure 5.
3. Press the MENU button.
Figure 6.
© 2016 Lexus, a division of Toyota Motor Sales, USA
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HDD Navigation Map Update Process
Version Verification (Continued)
Checking for Map Data Version on Vehicle HDD Navigation System (Generation 5) (Continued)
4. From the multi-information display, select
HDD Data.
Figure 7.
5. Compare the map data version on the
navigation system to that on the Navigation
Update Tool.
Figure 8.
NOTE
If the map version on the navigation
system is the same as shown on the
Navigation Update Tool, then the
vehicle does NOT need the update.
If the map version on the navigation
system is NOT the same as shown on
the Navigation Update Tool, then go to
the “Tool Load” section in this bulletin.
© 2016 Lexus, a division of Toyota Motor Sales, USA
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HDD Navigation Map Update Process
Version Verification (Continued)
Checking for Map Data Version on Vehicle HDD Navigation System (Generation 6)
1. Cycle the ignition ON (Engine/Hybrid/EV system OFF).
NOTE
Vehicles WITHOUT Smart Key system: Turn the ignition key to the “ON” position.
Vehicles WITH Smart Key system: Press the “ENGINE START/STOP” switch 2 times with
the brake pedal released.
2. Press the INFO/PHONE button.
Figure 9.
3. From the multi-information display, select
Map Data.
Figure 10.
© 2016 Lexus, a division of Toyota Motor Sales, USA
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HDD Navigation Map Update Process
Version Verification (Continued)
Checking for Map Data Version on Vehicle HDD Navigation System (Generation 6) (Continued)
4. Compare the map data version on the
navigation system to that on the Navigation
Update Tool.
Figure 11.
NOTE
If the map version on the navigation
system is the same as shown on the
Navigation Update Tool, then the
vehicle does NOT need the update.
If the map version on the navigation
system is NOT the same as shown on
the Navigation Update Tool, then go to
the “Tool Load” section in this bulletin.
Tool Load
NOTE
There are 3 separate processes used to update the map data on the vehicle:
Loading the map data onto the Navigation Update Tool
Loading the map data security key onto the Navigation Update Tool
Loading the map data into the vehicle HDD Navigation System
1. Generation 5
2. Generation 6
If the map version on the Navigation Update Tool is the same as shown on TIS, then go to the
“Security Key Load” section in this bulletin.
If the map version on the Navigation Update Tool is NOT the same as shown on TIS, then follow
the instructions below.
© 2016 Lexus, a division of Toyota Motor Sales, USA
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HDD Navigation Map Update Process
Tool Load (Continued)
Loading Map Data onto Navigation Update Tool
NOTE
Before performing this procedure, disconnect ALL other USB peripheral and external storage
devices (i.e., USB thumb drives, hard drives, cameras, mice, etc.).
1. Open the Navigation Programs Installer.
Figure 12.
NOTE
When properly installed, the Navigation
Programs Installer icon will be found
on the Techstream desktop.
If the application is NOT properly
installed, refer to Service Bulletin No.
L-SB-0072-14, “HDD Navigation
Program Setup.”
2. Click Load Map Data on the “Navigation
Update Tool Main Menu”.
Figure 13.
© 2016 Lexus, a division of Toyota Motor Sales, USA
L-SB-0086-16
September 30, 2016
HDD Navigation Map Update Process
Tool Load (Continued)
Loading Map Data onto Navigation Update Tool (Continued)
3. Connect the Navigation Update Tool.
Figure 14.
A. Make sure the USB cable is secured in
both the PC and the Navigation Update
Tool USB ports.
B. Confirm that the Navigation Update Tool
is powered correctly.
C. Turn power ON.
D. Click Continue.
4. Insert the map disk 1 into the CD/DVD-ROM
drive and click Continue.
1
To PC
2
To A/C Power
Figure 15.
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HDD Navigation Map Update Process
Tool Load (Continued)
Loading Map Data onto Navigation Update Tool (Continued)
5. Allow the map data to copy onto the PC hard
drive (requires about 30 minutes).
If necessary:

Insert the additional map disk as
instructed into the CD/DVD-ROM drive.

Allow the additional map data to copy
onto the PC hard drive (requires about
30 minutes).
6. Verify the correct version of map data, then
click Continue to load map data onto the
Navigation Update Tool.
Figure 16.
Figure 17.
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HDD Navigation Map Update Process
Tool Load (Continued)
Loading Map Data onto Navigation Update Tool (Continued)
7. Map data will then copy to the Navigation
Update Tool (requires about 15 minutes).
Figure 18.
8. Verify the map data is loaded onto the
Navigation Update Tool and can now be used
to update the vehicle.
Figure 19.
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HDD Navigation Map Update Process
Security Key Load
NOTE
In order to load the map data onto the vehicle’s navigation system, you MUST load a security
key EACH time.
The Navigation Update Tool will hold up to 10 security keys. One key is required per
vehicle update.
Storing keys on the Navigation Update Tool is NOT recommended.
Map data MUST be loaded onto the Navigation Update Tool before a Key File can be loaded.
Before performing this procedure, disconnect ALL other USB peripheral and external storage
devices (i.e., USB thumb drives, hard drives, cameras, mice, etc.).
1. Open the Navigation Programs Installer.
Figure 20.
2. Click Load Key File on the “Navigation
Update Tool Main Menu”.
Figure 21.
© 2016 Lexus, a division of Toyota Motor Sales, USA
L-SB-0086-16
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HDD Navigation Map Update Process
Security Key Load (Continued)
3. Connect the Navigation Update Tool.
A. Make sure the USB cable is secured in
both the PC and the Navigation Update
Tool USB ports.
Figure 22.
B. Confirm that the Navigation Update Tool
is powered correctly.
C. Turn power ON.
D. Click Continue.
4. Connect USB Key File and click Continue.
1
To PC
2
To A/C Power
Figure 23.
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HDD Navigation Map Update Process
Security Key Load (Continued)
5. Click Load to continue.
Figure 24.
6. Allow the Key File to copy onto the Navigation
Update Tool (requires about 5 seconds).
Figure 25.
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HDD Navigation Map Update Process
Security Key Load (Continued)
7. Verify the Key File is loaded onto the
Navigation Update Tool and can now be used
to update the vehicle.
Figure 26.
NOTE
The Navigation Update Tool will hold
up to 10 security keys. One key is
required per vehicle update.
Storing keys on the Navigation Update
Tool is NOT recommended.
Vehicle Loading
NOTE
The map data security key MUST be loaded onto the Navigation Update Tool before map
data can be loaded to the vehicle.
Prior to connecting to the vehicle you MUST disconnect the Navigation Update Tool from the PC.
Connect the GR8 Battery Diagnostic Station to the vehicle prior to beginning the process to
ensure constant battery voltage.
© 2016 Lexus, a division of Toyota Motor Sales, USA
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HDD Navigation Map Update Process
Vehicle Loading (Continued)
Loading Map Data onto Vehicle HDD Navigation System (Generation 5)
NOTE
Prior to connecting to the vehicle you MUST disconnect the Navigation Update Tool from the PC.
1. Connect the Navigation Update Tool to
the vehicle.
Figure 27.
A. Make sure the IEEE 1394 cable is
secured in both the Navigation Update
Tool and the vehicle connector.
B. Confirm the Navigation Update Tool is
powered correctly.
1
Navigation Update Tool
2
To A/C Adaptor Power Supply
3
IEEE 1394 Vehicle Exchange Cable
4
To Vehicle-Side Connection Point
2. Cycle the ignition ON (Engine/Hybrid/EV system OFF).
NOTE
Vehicles WITHOUT Smart Key system: Turn the ignition key to the “ON” position.
Vehicles WITH Smart Key system: Press the “ENGINE START/STOP” switch 2 times with the
brake pedal released.
© 2016 Lexus, a division of Toyota Motor Sales, USA
L-SB-0086-16
September 30, 2016
HDD Navigation Map Update Process
Vehicle Loading (Continued)
Loading Map Data onto Vehicle HDD Navigation System (Generation 5) (Continued)
3. From the multi-information display, select
I Agree.
Figure 28.
4. Press the MENU button.
Figure 29.
5. From the multi-information display, select
HDD Data.
Figure 30.
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HDD Navigation Map Update Process
Vehicle Loading (Continued)
Loading Map Data onto Vehicle HDD Navigation System (Generation 5) (Continued)
6. Select Map Data Update.
Figure 31.
7. Select I Agree.
Figure 32.
8. Allow map data to copy (requires about
25 minutes).
Figure 33.
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HDD Navigation Map Update Process
Vehicle Loading (Continued)
Loading Map Data onto Vehicle HDD Navigation System (Generation 5) (Continued)
9. Select OK.
Figure 34.
10. Disconnect the Navigation Update Tool from the vehicle.
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HDD Navigation Map Update Process
Vehicle Loading (Continued)
Loading Map Data onto Vehicle HDD Navigation System (Generation 6)
NOTE
Prior to connecting to the vehicle you MUST disconnect the Navigation Update Tool from the PC.
1. Connect the Navigation Update Tool to
the vehicle.
Figure 35.
A. Make sure the IEEE 1394 cable is
secured in both the Navigation Update
Tool and the vehicle connector.
B. Confirm the Navigation Update Tool is
powered correctly.
1
Navigation Update Tool
2
To A/C Adaptor Power Supply
3
IEEE 1394 Vehicle Exchange Cable
4
To Vehicle-Side Connection Point
2. Cycle the ignition ON (Engine/Hybrid/EV system OFF).
NOTE
Vehicles WITHOUT Smart Key system: Turn the ignition key to the “ON” position.
Vehicles WITH Smart Key system: Press the “ENGINE START/STOP” switch 2 times with
the brake pedal released.
© 2016 Lexus, a division of Toyota Motor Sales, USA
L-SB-0086-16
September 30, 2016
HDD Navigation Map Update Process
Vehicle Loading (Continued)
Loading Map Data onto Vehicle HDD Navigation System (Generation 6) (Continued)
3. Press the INFO/PHONE button.
Figure 36.
4. From the multi-information display, select
Map Data.
Figure 37.
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HDD Navigation Map Update Process
Vehicle Loading (Continued)
Loading Map Data onto Vehicle HDD Navigation System (Generation 6) (Continued)
5. Select Map Data Update.
Figure 38.
6. Select I Agree.
Figure 39.
7. Allow map data to copy (requires about
25 minutes).
Figure 40.
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HDD Navigation Map Update Process
Vehicle Loading (Continued)
Loading Map Data onto Vehicle HDD Navigation System (Generation 6) (Continued)
8. Select OK.
Figure 41.
9. Disconnect the Navigation Update Tool from the vehicle.
© 2016 Lexus, a division of Toyota Motor Sales, USA
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