L-SB-0086-16
Service Bulletin Details
Public Details for: L-SB-0086-16
Tsb: lexus models equipped with hard disk drive (hdd) navigation require a special service tool and follow a unique process for updating the map, points of interest, and system software. Instead of individual dvds installed into the vehicl
- 2013 - 2012 - 2011 - 2010 - 2009 - 2008 - 2007 -
Models from 2013
2013 LEXUS GX460 |
Models from 2012
Models from 2011
Models from 2010
Models from 2009
2009 LEXUS LS460 |
2009 LEXUS LS600H |
2009 LEXUS LX570 |
Models from 2008
2008 LEXUS LS460 |
2008 LEXUS LS600H |
2008 LEXUS LX 570 |
Models from 2007
2007 LEXUS LS460 |
L-SB-0086-16 September 30, 2016 HDD Navigation Map Update Process Service Category Audio/Visual/Telematics Section Navigation/Multi Info Display Market USA Applicability YEAR(S) MODEL(S) 2011 - 2012 CT200H 2010 - 2012 ES350, HS250H, IS F, IS250, IS250C, IS350, IS350C, RX350, RX450H 2010 - 2011 GS350, GS450H, GS460 2010 - 2013 GX460 2012 LFA 2007 - 2012 LS460 2008 - 2012 LS600H, LX570 2010 SC430 ADDITIONAL INFORMATION SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. L-SB-0083-13. The Parts Information and Required Tools & Equipment sections have been updated. Service Bulletin No. L-SB-0083-13 is Obsolete and ANY printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Introduction Lexus models equipped with Hard Disk Drive (HDD) Navigation require a Special Service Tool and follow a unique process for updating the map, points of interest, and system software. Instead of individual DVDs installed into the vehicle, ALL map data is uploaded directly to the HDD system. Map data will be released annually through the direct shipment of 2 map data DVDs to each dealership service manager. The annual map data release MUST then be installed onto the Navigation Update Tool. Individual map updates are then loaded into vehicles with special map security keys. These keys are available through the normal parts ordering system. Keys are loaded onto the Navigation Update Tool through a PC or Techstream unit using software found on the Technical Information System (TIS). © 2016 Lexus, a division of Toyota Motor Sales, USA Page 1 of 25 L-SB-0086-16 September 30, 2016 Page 2 of 25 HDD Navigation Map Update Process Introduction (Continued) Follow the procedures listed in this bulletin to: Identify the current version of map data on the vehicle and on the Navigation Update Tool. Load map data onto the Navigation Update Tool. Load map security key(s) onto the Navigation Update Tool. Connect the Navigation Update Tool to the vehicle and update the map/system data to the latest version. NOTE In order to perform the procedures outlined in this bulletin, you MUST have completed the setup procedure in Service Bulletin No. L-SB-0072-14, “HDD Navigation Program Setup.” Before performing this procedure, disconnect ALL other USB peripheral and external storage devices (i.e., USB thumb drives, hard drives, cameras, mice, etc.). For additional details, refer to the applicable Navigation Update Tool Operating Manual on the Technical Information System (TIS): Diagnostics – Tools & Equipment – Navigation – Reference Documents: Windows 7/8 Navigation Update Tool Operating Manual Windows XP Navigation Update Tool Operating Manual Warranty Information OP CODE DESCRIPTION TIME OFP T1 T2 N/A Not Applicable to Warranty – – – – © 2016 Lexus, a division of Toyota Motor Sales, USA L-SB-0086-16 September 30, 2016 Page 3 of 25 HDD Navigation Map Update Process Parts Information PART NUMBER PART NAME QTY PT219-HDDG5-16 Generation 5 HDD Map Key 1 PT219-HDDG6-16 Generation 6 HDD Map Key 1 PREVIOUS NEW PT219-HDDG5-08 PT219-HDDG5-09 PT219-HDDG5-10 PT219-HDDG5-11 PT219-HDDG5-12 PT219-HDDG5-13 PT219-HDDG5-14 PT219-HDDG5-15 PT219-HDDG6-09 PT219-HDDG6-10 PT219-HDDG6-11 PT219-HDDG6-12 PT219-HDDG6-13 PT219-HDDG6-14 PT219-HDDG6-15 Required Tools & Equipment REQUIRED EQUIPMENT PART NUMBER QTY PC with Windows XP, Windows 7, or ® Windows 8 Operating System – 1 Generation 5 HDD Disc 00241-G5V16-SSTDK 1 Generation 6 HDD Disc 00241-G6V16-SSTDK 1 ® ® NOTE For additional Map Discs, order from the Materials Distribution Center (MDC) through Dealer Daily – Parts – Dealer Support Material Orders. SPECIAL SERVICE TOOLS (SST) PART NUMBER QTY Navigation Update Tool Kit* 95079-00003-KIT 1 GR8 Battery Diagnostic Station* 00002-MCGR8 1 * Essential SST. NOTE Additional SSTs may be ordered by calling 1-800-933-8335. © 2016 Lexus, a division of Toyota Motor Sales, USA L-SB-0086-16 September 30, 2016 Page 4 of 25 HDD Navigation Map Update Process Version Verification Checking for Map Data Version on Navigation Update Tool WARNING DO NOT attempt to install Navigation Map Data prior to performing the “Navigation System Firmware Improvement” bulletin. L-SB-0081-13: Generation 5 L-SB-0082-13: Generation 6 1. Open the Navigation Programs Installer. Figure 1. NOTE When properly installed, the Navigation Programs Installer icon will be found on the Techstream desktop. If the application is NOT properly installed, refer to Service Bulletin No. L-SB-0072-14, “HDD Navigation Program Setup.” 2. Click Version Check on the “Navigation Update Tool Main Menu”. Figure 2. © 2016 Lexus, a division of Toyota Motor Sales, USA L-SB-0086-16 September 30, 2016 HDD Navigation Map Update Process Version Verification (Continued) Checking for Map Data Version on Navigation Update Tool (Continued) 3. Connect the Navigation Update Tool. Figure 3. A. Make sure the USB cable is secured in both the PC and the Navigation Update Tool USB ports. B. Confirm that the Navigation Update Tool is powered correctly. C. Turn power ON. D. Click Continue. 4. Compare the map version with the map version shown on TIS. 1 To PC 2 To A/C Power Figure 4. NOTE If the map version on the Navigation Update Tool is the same as shown on the DVD, then go to the “Security Key Load” section in this bulletin. If the map version on the Navigation Update Tool is NOT the same as shown on the DVD, then go to the “Tool Load” section in this bulletin. © 2016 Lexus, a division of Toyota Motor Sales, USA Page 5 of 25 L-SB-0086-16 September 30, 2016 Page 6 of 25 HDD Navigation Map Update Process Version Verification (Continued) Checking for Map Data Version on Vehicle HDD Navigation System (Generation 5) 1. Cycle the ignition ON (Engine/Hybrid/EV system OFF). NOTE Vehicles WITHOUT Smart Key system: Turn the ignition key to the “ON” position. Vehicles WITH Smart Key system: Press the “ENGINE START/STOP” switch 2 times with the brake pedal released. 2. From the multi-information display, select I Agree. Figure 5. 3. Press the MENU button. Figure 6. © 2016 Lexus, a division of Toyota Motor Sales, USA L-SB-0086-16 September 30, 2016 Page 7 of 25 HDD Navigation Map Update Process Version Verification (Continued) Checking for Map Data Version on Vehicle HDD Navigation System (Generation 5) (Continued) 4. From the multi-information display, select HDD Data. Figure 7. 5. Compare the map data version on the navigation system to that on the Navigation Update Tool. Figure 8. NOTE If the map version on the navigation system is the same as shown on the Navigation Update Tool, then the vehicle does NOT need the update. If the map version on the navigation system is NOT the same as shown on the Navigation Update Tool, then go to the “Tool Load” section in this bulletin. © 2016 Lexus, a division of Toyota Motor Sales, USA L-SB-0086-16 September 30, 2016 Page 8 of 25 HDD Navigation Map Update Process Version Verification (Continued) Checking for Map Data Version on Vehicle HDD Navigation System (Generation 6) 1. Cycle the ignition ON (Engine/Hybrid/EV system OFF). NOTE Vehicles WITHOUT Smart Key system: Turn the ignition key to the “ON” position. Vehicles WITH Smart Key system: Press the “ENGINE START/STOP” switch 2 times with the brake pedal released. 2. Press the INFO/PHONE button. Figure 9. 3. From the multi-information display, select Map Data. Figure 10. © 2016 Lexus, a division of Toyota Motor Sales, USA L-SB-0086-16 September 30, 2016 Page 9 of 25 HDD Navigation Map Update Process Version Verification (Continued) Checking for Map Data Version on Vehicle HDD Navigation System (Generation 6) (Continued) 4. Compare the map data version on the navigation system to that on the Navigation Update Tool. Figure 11. NOTE If the map version on the navigation system is the same as shown on the Navigation Update Tool, then the vehicle does NOT need the update. If the map version on the navigation system is NOT the same as shown on the Navigation Update Tool, then go to the “Tool Load” section in this bulletin. Tool Load NOTE There are 3 separate processes used to update the map data on the vehicle: Loading the map data onto the Navigation Update Tool Loading the map data security key onto the Navigation Update Tool Loading the map data into the vehicle HDD Navigation System 1. Generation 5 2. Generation 6 If the map version on the Navigation Update Tool is the same as shown on TIS, then go to the “Security Key Load” section in this bulletin. If the map version on the Navigation Update Tool is NOT the same as shown on TIS, then follow the instructions below. © 2016 Lexus, a division of Toyota Motor Sales, USA L-SB-0086-16 September 30, 2016 Page 10 of 25 HDD Navigation Map Update Process Tool Load (Continued) Loading Map Data onto Navigation Update Tool NOTE Before performing this procedure, disconnect ALL other USB peripheral and external storage devices (i.e., USB thumb drives, hard drives, cameras, mice, etc.). 1. Open the Navigation Programs Installer. Figure 12. NOTE When properly installed, the Navigation Programs Installer icon will be found on the Techstream desktop. If the application is NOT properly installed, refer to Service Bulletin No. L-SB-0072-14, “HDD Navigation Program Setup.” 2. Click Load Map Data on the “Navigation Update Tool Main Menu”. Figure 13. © 2016 Lexus, a division of Toyota Motor Sales, USA L-SB-0086-16 September 30, 2016 HDD Navigation Map Update Process Tool Load (Continued) Loading Map Data onto Navigation Update Tool (Continued) 3. Connect the Navigation Update Tool. Figure 14. A. Make sure the USB cable is secured in both the PC and the Navigation Update Tool USB ports. B. Confirm that the Navigation Update Tool is powered correctly. C. Turn power ON. D. Click Continue. 4. Insert the map disk 1 into the CD/DVD-ROM drive and click Continue. 1 To PC 2 To A/C Power Figure 15. © 2016 Lexus, a division of Toyota Motor Sales, USA Page 11 of 25 L-SB-0086-16 September 30, 2016 HDD Navigation Map Update Process Tool Load (Continued) Loading Map Data onto Navigation Update Tool (Continued) 5. Allow the map data to copy onto the PC hard drive (requires about 30 minutes). If necessary: Insert the additional map disk as instructed into the CD/DVD-ROM drive. Allow the additional map data to copy onto the PC hard drive (requires about 30 minutes). 6. Verify the correct version of map data, then click Continue to load map data onto the Navigation Update Tool. Figure 16. Figure 17. © 2016 Lexus, a division of Toyota Motor Sales, USA Page 12 of 25 L-SB-0086-16 September 30, 2016 HDD Navigation Map Update Process Tool Load (Continued) Loading Map Data onto Navigation Update Tool (Continued) 7. Map data will then copy to the Navigation Update Tool (requires about 15 minutes). Figure 18. 8. Verify the map data is loaded onto the Navigation Update Tool and can now be used to update the vehicle. Figure 19. © 2016 Lexus, a division of Toyota Motor Sales, USA Page 13 of 25 L-SB-0086-16 September 30, 2016 Page 14 of 25 HDD Navigation Map Update Process Security Key Load NOTE In order to load the map data onto the vehicle’s navigation system, you MUST load a security key EACH time. The Navigation Update Tool will hold up to 10 security keys. One key is required per vehicle update. Storing keys on the Navigation Update Tool is NOT recommended. Map data MUST be loaded onto the Navigation Update Tool before a Key File can be loaded. Before performing this procedure, disconnect ALL other USB peripheral and external storage devices (i.e., USB thumb drives, hard drives, cameras, mice, etc.). 1. Open the Navigation Programs Installer. Figure 20. 2. Click Load Key File on the “Navigation Update Tool Main Menu”. Figure 21. © 2016 Lexus, a division of Toyota Motor Sales, USA L-SB-0086-16 September 30, 2016 HDD Navigation Map Update Process Security Key Load (Continued) 3. Connect the Navigation Update Tool. A. Make sure the USB cable is secured in both the PC and the Navigation Update Tool USB ports. Figure 22. B. Confirm that the Navigation Update Tool is powered correctly. C. Turn power ON. D. Click Continue. 4. Connect USB Key File and click Continue. 1 To PC 2 To A/C Power Figure 23. © 2016 Lexus, a division of Toyota Motor Sales, USA Page 15 of 25 L-SB-0086-16 September 30, 2016 HDD Navigation Map Update Process Security Key Load (Continued) 5. Click Load to continue. Figure 24. 6. Allow the Key File to copy onto the Navigation Update Tool (requires about 5 seconds). Figure 25. © 2016 Lexus, a division of Toyota Motor Sales, USA Page 16 of 25 L-SB-0086-16 September 30, 2016 Page 17 of 25 HDD Navigation Map Update Process Security Key Load (Continued) 7. Verify the Key File is loaded onto the Navigation Update Tool and can now be used to update the vehicle. Figure 26. NOTE The Navigation Update Tool will hold up to 10 security keys. One key is required per vehicle update. Storing keys on the Navigation Update Tool is NOT recommended. Vehicle Loading NOTE The map data security key MUST be loaded onto the Navigation Update Tool before map data can be loaded to the vehicle. Prior to connecting to the vehicle you MUST disconnect the Navigation Update Tool from the PC. Connect the GR8 Battery Diagnostic Station to the vehicle prior to beginning the process to ensure constant battery voltage. © 2016 Lexus, a division of Toyota Motor Sales, USA L-SB-0086-16 September 30, 2016 Page 18 of 25 HDD Navigation Map Update Process Vehicle Loading (Continued) Loading Map Data onto Vehicle HDD Navigation System (Generation 5) NOTE Prior to connecting to the vehicle you MUST disconnect the Navigation Update Tool from the PC. 1. Connect the Navigation Update Tool to the vehicle. Figure 27. A. Make sure the IEEE 1394 cable is secured in both the Navigation Update Tool and the vehicle connector. B. Confirm the Navigation Update Tool is powered correctly. 1 Navigation Update Tool 2 To A/C Adaptor Power Supply 3 IEEE 1394 Vehicle Exchange Cable 4 To Vehicle-Side Connection Point 2. Cycle the ignition ON (Engine/Hybrid/EV system OFF). NOTE Vehicles WITHOUT Smart Key system: Turn the ignition key to the “ON” position. Vehicles WITH Smart Key system: Press the “ENGINE START/STOP” switch 2 times with the brake pedal released. © 2016 Lexus, a division of Toyota Motor Sales, USA L-SB-0086-16 September 30, 2016 HDD Navigation Map Update Process Vehicle Loading (Continued) Loading Map Data onto Vehicle HDD Navigation System (Generation 5) (Continued) 3. From the multi-information display, select I Agree. Figure 28. 4. Press the MENU button. Figure 29. 5. From the multi-information display, select HDD Data. Figure 30. © 2016 Lexus, a division of Toyota Motor Sales, USA Page 19 of 25 L-SB-0086-16 September 30, 2016 HDD Navigation Map Update Process Vehicle Loading (Continued) Loading Map Data onto Vehicle HDD Navigation System (Generation 5) (Continued) 6. Select Map Data Update. Figure 31. 7. Select I Agree. Figure 32. 8. Allow map data to copy (requires about 25 minutes). Figure 33. © 2016 Lexus, a division of Toyota Motor Sales, USA Page 20 of 25 L-SB-0086-16 September 30, 2016 HDD Navigation Map Update Process Vehicle Loading (Continued) Loading Map Data onto Vehicle HDD Navigation System (Generation 5) (Continued) 9. Select OK. Figure 34. 10. Disconnect the Navigation Update Tool from the vehicle. © 2016 Lexus, a division of Toyota Motor Sales, USA Page 21 of 25 L-SB-0086-16 September 30, 2016 Page 22 of 25 HDD Navigation Map Update Process Vehicle Loading (Continued) Loading Map Data onto Vehicle HDD Navigation System (Generation 6) NOTE Prior to connecting to the vehicle you MUST disconnect the Navigation Update Tool from the PC. 1. Connect the Navigation Update Tool to the vehicle. Figure 35. A. Make sure the IEEE 1394 cable is secured in both the Navigation Update Tool and the vehicle connector. B. Confirm the Navigation Update Tool is powered correctly. 1 Navigation Update Tool 2 To A/C Adaptor Power Supply 3 IEEE 1394 Vehicle Exchange Cable 4 To Vehicle-Side Connection Point 2. Cycle the ignition ON (Engine/Hybrid/EV system OFF). NOTE Vehicles WITHOUT Smart Key system: Turn the ignition key to the “ON” position. Vehicles WITH Smart Key system: Press the “ENGINE START/STOP” switch 2 times with the brake pedal released. © 2016 Lexus, a division of Toyota Motor Sales, USA L-SB-0086-16 September 30, 2016 HDD Navigation Map Update Process Vehicle Loading (Continued) Loading Map Data onto Vehicle HDD Navigation System (Generation 6) (Continued) 3. Press the INFO/PHONE button. Figure 36. 4. From the multi-information display, select Map Data. Figure 37. © 2016 Lexus, a division of Toyota Motor Sales, USA Page 23 of 25 L-SB-0086-16 September 30, 2016 HDD Navigation Map Update Process Vehicle Loading (Continued) Loading Map Data onto Vehicle HDD Navigation System (Generation 6) (Continued) 5. Select Map Data Update. Figure 38. 6. Select I Agree. Figure 39. 7. Allow map data to copy (requires about 25 minutes). Figure 40. © 2016 Lexus, a division of Toyota Motor Sales, USA Page 24 of 25 L-SB-0086-16 September 30, 2016 HDD Navigation Map Update Process Vehicle Loading (Continued) Loading Map Data onto Vehicle HDD Navigation System (Generation 6) (Continued) 8. Select OK. Figure 41. 9. Disconnect the Navigation Update Tool from the vehicle. © 2016 Lexus, a division of Toyota Motor Sales, USA Page 25 of 25