T-SB-0103-16

Service Bulletin Details

Public Details for: T-SB-0103-16

Tsb: some 2016 model year applicable vehicles equipped with entune audio (version 01013e) / entune audio plus (version 010156 or 01015c) / entune premium audio (version 010171 or 010170 or 01017d) may exhibit one or more of the following c


- 2016 -

T-SB-0103-16
August 10, 2016
Entune Audio Head Unit Software Update (Panasonic)
Service
Category
Audio/Visual/Telematics
Section
Navigation/Multi Info Display
Market USA
Applicability
YEAR(S)
MODEL(S)
2016
4Runner, Avalon, Avalon
HV, Highlander, Highlander
HV, Prius, Prius V, Sequoia,
Sienna, Tacoma, Tundra
ADDITIONAL INFORMATION
Introduction
Some 2016 model year applicable vehicles equipped with Entune™ Audio (version 01013E) /
Entune™ Audio Plus (version 010156 or 01015C) / Entune™ Premium Audio
(version 010171 or 010170 or 01017D) may exhibit one or more of the following conditions:

Head unit rebooting at a specific location.

Abnormal destination search operation.

Rebooting caused by no songs on the USB connected iPhone.

One time reboot after ACC-ON.

Audio stays muted after the key is cycled.
Updated system software is now available to address these conditions. Follow the Software
Update Procedure in this bulletin to install the latest software version.
© 2016 Toyota Motor Sales, USA
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T-SB-0103-16
August 10, 2016
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Entune Audio Head Unit Software Update (Panasonic)
Warranty Information
OP CODE
DESCRIPTION
MODEL
TIME
4Runner
EL1608
Software
Update
0.3
OFP
86100-35351
86100-35361
86100-35371
86100-35381
86100-35391
86100-35401
86100-35411
86100-35421
86100-35431
86100-35460
86100-35470
86100-35510
86100-35440
86100-35450
86100-35480
86100-35490
86100-35500
86100-35520
Avalon, Avalon HV
86140-07100
86804-07110
86804-07120
86100-07131
86100-07141
Highlander, Highlander HV
86804-0E270
86100-0E271
86804-0E280
86100-0E281
Prius
86140-47270
86804-47340
86804-47330
86100-47561
86100-47461
© 2016 Toyota Motor Sales, USA
T1
T2
87
74
T-SB-0103-16
August 10, 2016
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Entune Audio Head Unit Software Update (Panasonic)
Warranty Information (Continued)
OP CODE
EL1608
DESCRIPTION
Software
Update
MODEL
TIME
OFP
Sequoia
86140-0C150
86140-0C160
86804-0C160
86804-0C170
86804-0C180
86804-0C190
86100-0C220
86100-0C230
86100-0C240
86100-0C250
Sienna
86804-08030
86804-08040
86100-08061
86100-08071
Tacoma
86804-04090
86140-04100
86804-04120
86804-04130
86100-04160
86100-04170
86100-04180
86140-04160
86140-04170
86140-04180
Tundra
86100-0C181
86100-0C191
86100-0C201
86100-0C211
86804-0C120
86804-0C130
86804-0C140
86804-0C150
86140-0C100
86140-0C110
86140-0C120
86140-0C130
86140-0C140
0.3
© 2016 Toyota Motor Sales, USA
T1
T2
87
74
T-SB-0103-16
August 10, 2016
Page 4 of 11
Entune Audio Head Unit Software Update (Panasonic)
Warranty Information (Continued)
OP CODE
EL1608
DESCRIPTION
Software
Update
MODEL
Prius V
TIME
OFP
T1
T2
0.3
86100-47601
86100-47611
86100-47621
86100-47631
86804-47290
86804-47300
86804-47310
86804-47320
86140-47450
87
74
APPLICABLE WARRANTY
This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
Warranty application is limited to occurrence of the specified condition described in
this bulletin.
Firmware Update Information
FIRMWARE UPDATE FILE
MODEL
HEAD UNIT
NEW
Entune™ Audio Plus
13TDDANA-DA11_0094.kwi
Entune™ Premium Audio
13TDANNA-DA12_0130.kwi
Tacoma, Tundra, Prius, Prius V
Entune™ Audio
13TBDANA-DA10_0068.kwi
Tacoma, Tundra, Sequoia
Entune™ Audio Plus
13TDDANA-DA10_0094.kwi
Tundra (South America)
Entune™ Audio Plus
13TDDANA-DA12_0094.kwi
Tacoma, Tundra, Prius, Prius V,
Sequoia, Highlander, Highlander
HV, 4Runner, Sienna
Entune™ Premium Audio
13TDANNA-DA11_0130.kwi
Avalon, Avalon HV
© 2016 Toyota Motor Sales, USA
T-SB-0103-16
August 10, 2016
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Entune Audio Head Unit Software Update (Panasonic)
Software Update Procedure
1. Confirm the audio system type by checking the Panel ID printed on the bottom-right or
bottom-center of the machine.
Figure 1. Avalon, Avalon HV, Highlander, Highlander HV,
Prius, Prius V, Sienna, Sequoia, Tacoma & Tundra.
Figure 2. 4Runner
Table 1. Panel ID Information
MODEL
Entune™ Audio
Entune™ Audio Plus
4Runner
N/A
N/A
Highlander,
Highlander HV
N/A
N/A
Sequoia
N/A
510151
510152
Tacoma
510100
510101
510102
510162
Tundra
510113
510114
510116
510117
Avalon, Avalon HV
N/A
510129
Sienna
N/A
N/A
Prius
510028
N/A
© 2016 Toyota Motor Sales, USA
Entune™ Premium Audio
510139
510140
510141
510142
510143
510144
510145
510146
510147
510159
510160
510153
510154
510155
510156
510103
510161
510104
510118
510119
510120
510121
510130
510131
510157
510158
510053
510054
T-SB-0103-16
August 10, 2016
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Entune Audio Head Unit Software Update (Panasonic)
Software Update Procedure (Continued)
Table 1. Panel ID Information (Continued)
MODEL
Prius V
Entune™ Audio
510163
Entune™ Audio Plus
N/A
Entune™ Premium Audio
510164
510165
510166
510167
2. Start the engine.
3. Go to the Setup screen.
A. For Entune™ Audio: Press the SETUP button on the panel.
Figure 3. Tacoma, Prius, Prius V
Figure 4. Tundra
B. For Entune ™ Audio Plus/Entune™ Premium Audio: Press the APPS button on the panel.
Figure 5. 4Runner, Avalon, Avalon HV, Highlander,
Highlander HV, Prius, Prius V, Sienna, Sequoia,
Tacoma & Tundra
Figure 6. Tundra
Figure 7.
NOTE
If Entune™ pop-up displays, select OK.
© 2016 Toyota Motor Sales, USA
T-SB-0103-16
August 10, 2016
Entune Audio Head Unit Software Update (Panasonic)
Software Update Procedure (Continued)
(1) Select Setup on the Apps Screen.
Figure 8.
4. Select General on the Setup screen.
Figure 9.
5.
Figure 10.
Select Software Update from the list on the
General Settings screen.
HINT
Scroll down the list until Software Update
is displayed.
© 2016 Toyota Motor Sales, USA
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T-SB-0103-16
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Entune Audio Head Unit Software Update (Panasonic)
Software Update Procedure (Continued)
6. Select Update on the Software
Update Screen.
Figure 11.
Figure 12.
NOTE
If software has been detected properly, a
“New software was found.” pop-up will
be displayed.
7. Verify that the new software is up-to-date on
the Software Update screen.
Figure 13.
© 2016 Toyota Motor Sales, USA
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Entune Audio Head Unit Software Update (Panasonic)
Software Update Procedure (Continued)
Table 2. Software Version Information
Entune™ Audio
Entune™ Audio Plus
Entune™ Premium Audio
TYPE
CURRENT
VERSION
NEW
VERSION
CURRENT
VERSION
NEW
VERSION
CURRENT
VERSION
NEW
VERSION
Audio
01013E
010144
010156
01015C
01015E
010170
010171
01017D
010182
Audio System
00008E
–
000093
–
000095
–
Dsp Module
910010
–
A10010
–
A10010
–
Sub
010001
–
010001
–
010001
–
Can
130209
–
130209
–
130209
–
8. Select Update Software on the Software
Update screen.
Figure 14.
9. Select Yes on the “Would you like to start
the software update?” pop-up.
Figure 15.
© 2016 Toyota Motor Sales, USA
T-SB-0103-16
August 10, 2016
Entune Audio Head Unit Software Update (Panasonic)
Software Update Procedure (Continued)
10. The unit begins installation. The update will
take about 10 minutes.
Figure 16.
NOTE
Do NOT turn off the engine or ACC
before the software is ready for updating.
Do NOT pull the USB Drive SST out of
the vehicle USB port.
For Entune™ Premium Audio:
Figure 17.
If update fails and the error message “New
software is not compatible with the system.”
displays, cycle the ignition OFF, remove the
Map Micro SD Card from the head unit, and
repeat steps 3 – 9.
NOTE
Software update error is more likely to
occur in areas with more traffic information.
1
Map Micro SD Card
Once update is complete, reinsert the Map
Micro SD card into the head unit, cycle the
ignition OFF, and proceed to step 10.
11. When “The software is ready for updating.”
displays, cycle the ignition OFF.
Figure 18.
© 2016 Toyota Motor Sales, USA
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Entune Audio Head Unit Software Update (Panasonic)
Software Update Procedure (Continued)
12. Remove the USB Drive SST from the vehicle USB port.
Software Version Confirmation
1. Perform steps 3 – 6 of the Software Update procedure to re-enter the Software
Update screen.
2. Verify that the software information is
updated on the Software Update screen.
Figure 19.
Table 3. New Software Version Information
Entune™ Audio
Entune™ Audio Plus
Entune™ Premium Audio
TYPE
CURRENT
VERSION
NEW
VERSION
CURRENT
VERSION
NEW
VERSION
CURRENT
VERSION
NEW
VERSION
Audio
010144
–
01015E
–
010182
–
Audio System
00008E
–
000093
–
000095
–
Dsp Module
910010
–
A10010
–
A10010
–
Sub
010001
–
010001
–
010001
–
Can
130209
–
130209
–
130209
–
* Updated version information
© 2016 Toyota Motor Sales, USA


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