08-08-57-003F

Bulletin No.: 08-08-57-003F
Date: May-2015
Subject:
Floor Wet Under Carpet/Engine Continues to Run with Key Off/Possible No Crank/No Start/Communication
Loss/Various Electrical Concerns (Seal Seam)
Models:
2008-2016 Buick Enclave
2009-2016 Chevrolet Traverse
2007-2016 GMC Acadia
2007-2010 Saturn OUTLOOK
Attention:
This Bulletin also applies to any of the above models that may be Export vehicles.
This Bulletin has been revised to update the Cause. Please discard Corporate Bulletin Number 08-08-57-003E.
Condition
Some customers may comment on any, or a combination of, the following conditions:
•
Evidence of a water leak at the right side A-pillar and/or the right front floor is wet under the carpet.
•
Various electrical concerns such as: Engine Continues to Run with Key Off/Possible No Crank/No Start/Communication Loss/Various Electrical
Concerns, which may be a result of a water leak on the IP BEC.
•
Other electrical related conditions that may be communication issues between certain electrical modules due to water dripping on the IP BEC.
Cause
Note: If this condition appears suddenly, it might be related to a windshield replacement where the sealing of the glass to the body might be the cause of this
concern.
•
Inspect the right side A-pillar/windshield area and water test for any leaks.
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•
Inspect the front drain hoses to ensure that they are free of clogs or kinks, and that water is properly flowing through the hoses.
•
Inspect the IP BEC for wetness and/or any green colored corrosion.
For Model Years 2007-2008
Water from the right front sunroof drain hose exits the vehicle through the plenum (upper arrow) and may re-enter through the un-sealed seam at the front of
the dash. Refer to lower arrow in the illustration.
In more current models years, sunroof drain hose and windshield related issues have sometimes been found to be a source of a water leak in the A-pillar area.
This water can also sometimes leak on the IP BEC and/or onto the floor area.
Correction
For Model Years 2007-2008
Important: Inspect the front drain hoses to ensure that they are free of clogs or kinks, and that water is properly flowing through the hoses.
1.
Remove the windshield wipers and cowl screen where sealing repair is to be done.
Important: Inspect the IP BEC for wetness and/or any green colored corrosion.
Important: During water testing, do not point the nozzle/hose upward on the cowl area as this is likely to force water entry where a leak may not even
be existent.
2.
In order to verify the waterleak, run a small amount of water into the square hole inside the cowl while looking at the IP BEC.
3.
Allow the water to dry and proceed to step 4.
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4.
Seal the seam INSIDE the opening at the bottom and to the right and left of the arrows in the illustration. Seal the full length of the dotted line. Seal the
seam with P/N 12378500 (in Canada, use 10952233) Medium Body Seam Sealing Compound or equivalent.
Parts Information
Part Number
Description
12378500 (in
Canada, use
Medium Body Seam Sealing Compound
P/N 10952233)
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the appropriate following labor operation. Reference the
Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information.
Labor
Operation
Description
Labor Time
0560052
Plenum Panel Resealing
0560072
Windshield Resealing
6040922
Sunroof Drain Inspection and
Cleaning
Use
Published
Labor
Operation
Time
Keywords: P0562, P129D, P1682, B1440
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that
your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.
WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION
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