SSM 46702

Service Bulletin Details

Public Details for: SSM 46702

Some 2016-2017 ford/lincoln vehicles sync 3 may exhibit an intermittent blank screen. Check for sync software update under the oasis tab sync selection. If update is available refer to wsm, section 415-00 and update apim software. During th

- 2017 -

SSM
46702
Some 2016-2017 Ford/Lincoln vehicles SYNC 3 may exhibit an intermittent blank screen. Check for
SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM,
Section 415-00 and update APIM software. During the update process the SYNC status bar shows
Updating System Software for approximately 30 minutes. After Installation Complete pop-up
appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a
complete ignition cycle by turning the key off for 5 minutes which is critical for a successful
installation. If no updates are available or blank screen is present after an update refer to WSM,
Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use
causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.