SB 440B
Service Bulletin Details
Public Details for: SB 440B
This revised service bulletin was issued to reflect specific unit numbers in place of a vin range list, and informs affected customers that cummins has released campaign C1846 that addresses calibration issues on isx12 2013 engines in cert
Service Bulletin No. 440B MODEL TYPE D / J4500 SECTION/GROUP Field Change Program DATE 8-Engine June 10, 2017 SUBJECT CUMMINS ISX12 2013 ENGINE NOx SENSOR CALIBRATION UPDATE CONDITIONS SERVICE BULLETIN 440 WAS REVISED TO REFLECT SPECIFIC UNIT NUMBERS IN PLACE OF A VIN RANGE LIST Customer Complaint: MCI is notifying customers that Cummins Inc. has released Campaign C1846 that addresses calibration issues on ISX12 2013 engines in certain motor coach applications. Cause: NOx sensor tolerance. Corrective Action: MCI strongly encourages owners of the MY2014, MY2015 and MY2016 D series and J4500 model coaches equipped with an ISX12 2013 engine listed in this bulletin to have an engine ECM calibration performed by an authorized Cummins repair facility. Customers must reference Cummins Campaign Number C1846 for the engine ECM calibration at an authorized Cummins repair facility. Please note that Cummins recommends, but does not require that the re-calibration under its campaign C1846 be performed while the affected coach is undergoing another Cummins warrantable repair event, to allow for reimbursement of charges not within the scope of C1846. The engine NOx sensor recalibration is being performed only by Cummins Service Network and its authorized dealers. Therefore labor required for this program will be provided by Cummins. In order to update our records, MCI is asking customers to submit an MCI Field Change Program Verification Form for each affected VIN for which Cummins has completed its campaign. If you have any concerns or difficulties making arrangements with the Cummins Service Network relating to this program, please contact our Customer Service Line at 1-800-241-2947. Service Bulletin No. 440B Date June 10, 2017 13062 to 13073 13076 to 13105 13107 to 13116 13120 to 13126 Page 2 13130 13132 13139 13146 to 13150 13152 to 13179 13196 to 13197 13242 to 13243 13245 to 13248 13250 13252 to 13253 13271 to 13272 13290 to 13292 13294 to 13300 13310 13316 to 13320 13332 to 13333 13342 to 13348 13403 13431 to 13452 13454 13457 to 13459 13464 to 13471 13473 to 13475 13477 to 13480 13482 to 13493 13650 to 13654 13662 to 13665 13721 to 13724 13731 to 13732 13752 to 13762 13792 13795 to 13804 13810 to 13824 13827 to 13829 13832 to 13833 13838 13844 13848 13850 13854 13856 to 13857 13860 13862 to 13864 13910 to 13918 13987 13998 14020 14025 to 14028 14034 14043 to 14045 14061 to 14063 14102 to 14103 14107 to 14113 14193 66581 to 66587 66589 to 66590 66594 66597 to 66603 66605 to 66607 66611 to 66619 66623 66625 to 66629 66632 to 66636 66643 66658 to 66660 66665 66667 to 66668 66672 to 66678 66695 to 66697 66741 66755 to 66757 66763 to 66772 66798 to 66804 66808 to 66811 66831 to 66833 66835 to 66840 66843 66845 66847 to 66848 66858 to 66859 66867 66869 to 66871 66891 to 66892 66904 to 66907 66909 to 66910 66914 66934 66938 to 66942 66957 66969 66971 to 66974 66976 to 66977 66983 to 66984 66995 to 66996 67002 to 67004 67007 to 67011 67013 to 67014 67016 67036 67055 67081 to 67082 67093 67097 to 67101 67109 to 67110 67133 to 67135 67161 to 67162 67175 to 67180 67184 to 67185 67222 to 67225 67255 to 67258 67269 67276 to 67278 67280 to 67282 67284 67294 67302 67364 67381 67385 to 67386 67402 67409 to 67413 67423 to 67424 67438 67443 67451 to 67452 67466 to 67475 67480 67538 to 67540 67568 67570 67572 to 67574 67581 67590 67592 67607 67612 67696 to 67697 67702 to 67703 67725 67733 to 67734 67737 to 67738 Procedure Complete. MCI FIELD CHANGE PROGRAM (FCP) VERIFICATION CONTACT INFORMATION CUSTOMER NAME: ____________________________________________________ (PLEASE PRINT FCP INFORMATION – ONE FORM PER UNIT FCP#: _________ Coach Model ___________ COACH SERIAL #: (At least the last 5 digits) Model Year _____________ DATE COMPLETED __ / __ /__ MILEAGE: IMPORTANT: TO RECEIVE CREDIT FOR ANY ALLOWABLE LABOR CHARGES, THIS VERIFICATION FORM MUST BE RETURNED TO MCI UPON COMPLETION OF THE FCP. SUBMITTED BY: (Please Print) ________________________________________________________________ DATE __ / __ /__ TITLE: (Please Print) ____________________________________________ SIGNATURE: ________________________________________________________________ COMMENTS: F A X T O : 800-360-8886 MAILING ADDRESS: MOTOR COACH INDUSTRIES ATTN: WARRANTY DEPT. 7001 UNIVERSAL COACH DRIVE LOUISVILLE, KY 40258 MCI part # 03-15-7738C