6-349NAS

SERVICE ACTION K455: USB 2.0 CABLE
SERVICE BULLETIN
INCORRECT SPECIFICATION
17-MAR-17
NO.: 6-349NAS
SEC.: GENERAL
INFORMATION
MKT.: CAN / USA
DESCRIPTION OF ISSUE
An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range
which may have a cable assembly for the USB network between the USB hub and the digital disc
player that does not match the specification required for robust USB 2.0 communication.
AFFECTED VEHICLE RANGE
F-PACE (X761; with InControl® Touch Pro™)
Model Year: ......................... 2017
VIN: ........................................ 046166-075904
XE (X760; with InControl® Touch Pro™)
Model Year: ......................... 2017
VIN: ........................................ 921222-962738
XF (X260; with InControl® Touch Pro™)
Model Year: ......................... 2016-2017
VIN: ........................................ Y00124-Y39363
Visit the Jaguar Business Network (JBN) website for a list of affected unsold vehicles (as of
17 March 2016).
ACTION TO BE TAKEN
Check DDW to ensure that the vehicle is affected by this program prior to undertaking any rework
action.
Retailers are required to HOLD affected new vehicles that are within your control and refrain from
releasing the vehicles for new vehicle sale pending completion of the rework action. Unsold vehicles
should have this performed as part of the Pre-Delivery Inspection (PDI) process but must have it
completed prior to vehicle handover to the customer.
Affected vehicles already in the hands of customers should be updated at the next available
opportunity.
Refer to Technical Bulletin K455NAS, Service Action: USB 2.0 Cable Incorrect Specification, for
detailed repair instructions.
PARTS
NOTE: order only the expected percentage demand of parts identified.
DESCRIPTION
USB link lead
PART NO. / SUNDRY CODE
T2H26998
QTY. / VALUE*
1
EXPECTED % OF VEHICLES
REQUIRING PART
100
TOOLS
Refer to the Technical Bulletin referenced above for any required special tools.
Jaguar Land Rover North America, LLC
555 MacArthur Boulevard
Mahwah, NJ 07430
WARRANTY
NOTE: check DDW to ensure that a vehicle is affected by this program prior to undertaking any
rework action.
At the time of confirming a booking for vehicle repair, ensure that all outstanding Recall and Service
Actions are identified to ensure the correct parts are available and adequate workshop time is
allocated for repairs to be completed in one visit.
Warranty claims must be submitted quoting the Program Code together with the relevant Option
Code. The SRO and parts information is included for information only. The Option Code(s) that
allows for the drive in/drive out allowance may only be claimed if the vehicle is brought into the
workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times/prices are subject to change;
those quoted here must be taken as guidance only. Refer to TOPIx to obtain the latest repair time.
This program is valid for a limited time only. Warranty claims with a repair date prior to the
31 March 2019 expiry date must be submitted for payment within 30 calendar days of completion of
the repair.
PROGRAM
CODE
OPTION
CODE
K455
B
K455
C
DESCRIPTION
SRO
TIME
(HOURS)
PART NO. /
SUNDRY CODE
QTY. /
VALUE
Install new USB 2.0 link lead
86.51.38
between digital disc player and USB
hub
0.30
T2H26998
1
Install new USB 2.0 link lead
86.51.38
between digital disc player and USB
hub
0.30
T2H26998
1
Drive in/drive out
0.20
-
-
Normal Warranty policies and procedures apply.
10.10.10