A371775 2039267-

37 Bump after coming to a stop or rattle noise from transmission at idle speed
37 17 75 2039267/2 February 27, 2017. Supersedes Technical Service Bulletin Group 37 number 14-52 dated
December 19, 2014 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
S4, S5, RS5,
S6, S7
2013 - 2015
All
OB5 Transmission
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised Service (SVM code updated, software versions updated)
Revised Warranty (Updated Damage Code and Claim Types)
1
12/19/2014
Initial publication
Customer may report:
 Bump felt just after the vehicle is brought to a stop.
 Rattle noise heard from transmission at idle speed.
Technical Background
The software of the DSG transmission Mechatronic control module (J743) (address word 0002) needs to be
updated.
Production Solution
New software of the DSG transmission Mechatronic control module (J743) (address word 0002) addressed the
condition.
Page 1 of 3
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Service
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the DSG transmission Mechatronic control module (J743) (address word 0002) using the SVM action
code as listed in the table below, if necessary:
Model Year 2013
Model
Transmission
Old Software
Part Number
Old Software
Version
(or Lower)
New Software
Part Number
New
Software
Version
(or higher)
RS5
0B5 Transmission
8T0927156F
<0011
8T0927156F
0011
S4/S5
0B5 Transmission
8K2927156M
<0011
8K2927156M
0011
S6/S7
0B5 Transmission
4G1927156S
<0013
4G1927156S
0013
New Software
Part Number
New
Software
Version
SVM
Code
Input
02A086
Model Years 2014 and 2015
Model
Transmission
Old Software
Part Number
Old Software
Version
(or Lower)
(or higher)
RS5
0B5 Transmission
8T0927156H
<0005
8T0927156H
0005
S4/S5
0B5 Transmission
8K5927156D
<0004
8K5927156D
0004
S6/S7
0B5 Transmission
4G9927156C
<0006
4G9927156C
0006
SVM
Code
Input
02A089
Page 2 of 3
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational only.
Service Number:
3730
Damage Code:
0039
Labor Operations: Update J743 software
3730 2599
50 TU
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2039267/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
 TSB 2011732: 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this TSB (2039267) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
©2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 3 of 3
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.