Service Bulletin

Service Bulletin
November 1, 2014
14-067
ATB 00284 (1410)
Clunk/Rattle From Front Suspension or Under Dash When Driving
Over Bumps or Turning
AFFECTED VEHICLES
Year
Model
2014
Accord
2014
Accord Hybrid
2015
Accord
2015
Accord Hybrid
Trim
ALL
ALL except Plug-In
2-Door, L4
2-Door, V6
4-Door, L4
4-Door, V6
ALL
VIN Range
ALL
ALL
1HGCT1…FA000001 thru 1HGCT1…FA001200
1HGCT2…FA000001 thru 1HGCT2…FA000661
1HGCR2…FA000001 thru 1HGCR2…FA007877
1HGCR3…FA000001 thru 1HGCR3…FA002514
1HGCR6…FA000001 thru 1HGCR6…FA001081
SYMPTOM
There is a clunk or rattle from the front of the vehicle or under the dash while going over a bump or turning.
POSSIBLE CAUSES
At least one self-locking nut at the top of the front damper/spring assembly is loose.
CORRECTIVE ACTION
Inspect the vehicle and if necessary, replace the self-locking nut(s).
PARTS INFORMATION
Part Name
Self-Locking Nut
Part Number
Quantity
90213-SJ6-004
1
Part Number
Quantity
07AAA-SVAA100
1
TOOL INFORMATION
Tool Name
Strut Nut Adapter
CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools,
equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you
should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Honda automobile dealer.
© 2014 American Honda Motor Co., Inc. – All Rights Reserved
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WARRANTY CLAIM INFORMATION
The normal warranty applies.
Operation Number
Description
4145A5
Inspect and replace the selflocking nuts (includes test- drive)
Defect Code:
Flat Rate Time
Template ID
Failed Part Number
0.4 hr
14-067A
51611-T2A-315
07405
Symptom Code: 04201
Skill Level:
Repair Technician
DIAGNOSIS AND REPAIR PROCEDURE
1. Test-drive the vehicle to confirm if the clunk or rattle is coming from the front suspension. The noise may also sound
like it is coming from under the dash.
2. Check the torque of the two self-locking nuts located at the top of the front damper/spring assemblies using a 6mm
hex wrench, 17mm socket, strut nut adapter, and a torque wrench set to 44 N·m (32 ft-lb).
 If the nuts are properly torqued and do not move, this bulletin does not apply. Continue with normal
troubleshooting.
 If either nut is loose, go to step 3.
3. Remove the loose self-locking nut(s), install new a self-locking nut(s) and torque them to 44 N·m (32 ft-lb) using a
6mm hex wrench, 17mm socket, strut nut adapter, and a torque wrench.
END
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