741312 2004327-4

Technical Service Bulletin
74 Leather upholstery, cleaning tips
74 13 12 2004327/4 October 2, 2013. Supersedes Technical Service Bulletin Group 70 number 08-39 dated
December 4, 2008 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All
2002 - 2015
All
Leather upholstery
Condition
REVISION HISTORY
Revision
Date
Purpose
4
-
Revised header data (Added model years; updated customer codes)
Revised Service (Removed reference to an archived TSB)
3
12/4/2008
Revised Title to include Repair Group
Leather upholstery is dirty or stained.
Technical Background
Not applicable.
Production Solution
No change.
© 2013 Audi of America, Inc.
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
Note:
Headrests and armrests that are exposed to perspiration may require cleaning more often. Avoid solvents, wax,
polish, shoe cream, spot removers, household cleaners, etc. These cleaners will likely damage the finish, affect
the color, and lead to premature aging of the leather.
Normal cleaning
1. Use plain water and a soft, non–pigmented cloth or sponge. Wring water out of cloth or sponge so it is damp,
not wet, and wipe over surface. Do not allow water to soak into leather or penetrate seams.
2. Wipe off with a soft dry cloth.
Stubborn dirt
Note:
Always read and follow manufacturer cautions and warnings when using a cleaning product. Always test the
product in an inconspicuous area prior to using in visible areas.
1. Dilute a small amount of liquid soap such as Ivory or Murphy’s Oil Soap (or equivalent) in a quart of water.
2. Moisten a soft, non–pigmented cloth or sponge with the diluted soap/water mixture. A 3M Scotch–Brite® Type
T Scuff Sponge (3M Part No. 07439) or equivalent can also be used.
3. Wring water out of cloth or sponge so it is damp, not wet, and wipe over surface. Do not allow water to soak
into leather or penetrate seams.
4. Wipe off with a soft dry cloth.
Stubborn stains
For water-soluble stains:
1. Dilute the stain with lukewarm water.
2. Moisten a soft, non-pigmented cloth or sponge with water.
3. Working an area larger than the stain, liberally dab the stain. Work inwardly towards the stain then outwardly
from the stain. Dampen the area but avoid soaking the leather.
4. Use a clean cloth or sponge to absorb the liquid.
5. Allow leather to air dry.
6. When the leather is dry, polish with a dry, soft cloth.
For greasy stains:
1. Dilute a small amount of liquid soap such as Ivory or Murphy’s Oil Soap (or equivalent) in a quart of water.
2. Remove excess grease immediately with a soft cloth or paper towel.
3. Moisten a soft, non–pigmented cloth or sponge with the diluted soap/water mixture
© 2013 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
4. Working an area larger than the stain, liberally dab the stain. Work inwardly towards the stain then outwardly
from the stain. Dampen the area but avoid soaking the leather.
5. Use a clean cloth or sponge to absorb the liquid.
6. Allow leather to air dry.
7. When the leather is dry, polish with a dry, soft cloth. A certain amount of grease will absorb into the leather and
disappear of its own accord.
Warranty
This TSB is informational only and not applicable to any Audi warranty.
Additional Information
All parts and service references provided in this TSB (2004327) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2013 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.