V641502 2039887
Service Bulletin Details
Public Details for: V641502 2039887
Technical bulletin (rear door glass inoperative): the rear glass cannot be opened / closed, the rear glass may slide down into the door, or the rear glass motor operates but the glass does not move. This document contains the fault codes,
- 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 - 2007 - 2006 - 2005 - 2004 - 2003 - 2002 - 2001 - 2000 - 1999 - 1998 -
Models from 2016
2016 VOLKSWAGEN JETTA |
2016 VOLKSWAGEN TIGUAN |
Models from 2015
2015 VOLKSWAGEN JETTA |
2015 VOLKSWAGEN TIGUAN |
Models from 2014
2014 VOLKSWAGEN GOLF |
2014 VOLKSWAGEN GOLF WAGON |
2014 VOLKSWAGEN JETTA |
2014 VOLKSWAGEN JETTA SPORTWAGEN |
2014 VOLKSWAGEN TIGUAN |
Models from 2013
2013 VOLKSWAGEN GOLF |
2013 VOLKSWAGEN GOLF WAGON |
2013 VOLKSWAGEN JETTA |
2013 VOLKSWAGEN JETTA SPORTWAGEN |
2013 VOLKSWAGEN TIGUAN |
Models from 2012
2012 VOLKSWAGEN GOLF |
2012 VOLKSWAGEN GOLF WAGON |
2012 VOLKSWAGEN JETTA |
2012 VOLKSWAGEN JETTA SPORTWAGEN |
2012 VOLKSWAGEN TIGUAN |
Models from 2011
2011 VOLKSWAGEN GOLF |
2011 VOLKSWAGEN GOLF WAGON |
2011 VOLKSWAGEN JETTA |
2011 VOLKSWAGEN JETTA SPORTWAGEN |
2011 VOLKSWAGEN TIGUAN |
Models from 2010
2010 VOLKSWAGEN GOLF |
2010 VOLKSWAGEN GOLF WAGON |
2010 VOLKSWAGEN JETTA |
2010 VOLKSWAGEN JETTA SPORTWAGEN |
2010 VOLKSWAGEN PASSAT |
2010 VOLKSWAGEN TIGUAN |
Models from 2009
2009 VOLKSWAGEN GOLF |
2009 VOLKSWAGEN JETTA |
2009 VOLKSWAGEN JETTA SPORTWAGEN |
2009 VOLKSWAGEN PASSAT |
2009 VOLKSWAGEN TIGUAN |
Models from 2008
2008 VOLKSWAGEN GOLF |
2008 VOLKSWAGEN JETTA |
2008 VOLKSWAGEN JETTA SPORTWAGEN |
2008 VOLKSWAGEN PASSAT |
Models from 2007
2007 VOLKSWAGEN GOLF |
2007 VOLKSWAGEN JETTA |
2007 VOLKSWAGEN JETTA SPORTWAGEN |
2007 VOLKSWAGEN PASSAT |
Models from 2006
2006 VOLKSWAGEN GOLF |
2006 VOLKSWAGEN JETTA |
2006 VOLKSWAGEN JETTA SPORTWAGEN |
2006 VOLKSWAGEN PASSAT |
Models from 2005
2005 VOLKSWAGEN GOLF |
2005 VOLKSWAGEN JETTA |
2005 VOLKSWAGEN JETTA SPORTWAGEN |
2005 VOLKSWAGEN PASSAT |
Models from 1998
1998 VOLKSWAGEN PASSAT |
Technical Bulletin Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To Jetta 1999-2016 All All All All Passat 1998-2010 All All All All Tiguan 2009-2016 All All All All Golf 1999-2014 All All All All Jetta Wagon, Jetta SportWagen, Golf Wagon 1999-2014 All All All All Condition 64 15 02 April 20, 2015 2039887 Supersedes Technical Bulletin V641501 dated March 2, 2015 to update service number and causal part information in warranty table. Rear Door Glass Inoperative The rear glass cannot be opened / closed, the rear glass may slide down into the door, or the rear glass motor operates but the glass does not move. Technical Background The spreader plug with expanding pin for securing the door glass to the window regulator can wander loose from the glass (see Fig.1 No 3 / 4). If this occurs, the door glass will no longer be secured to the window regulator. Tip: Should this symptom occur, perform this repair on both rear door glass assemblies. Page 1 of 8 © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Figure 1 Production Solution Not Applicable. Page 2 of 8 © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Service Procedure: Replace the spreader plug with expanding pin for securing the rear door window. • Remove the rear door trim panel, see Repair Manual Group 70 in Elsa. • Remove the inner glass shaft seal, see Repair Manual Group 64 Glass, Window Regulators in Elsa. • Remove the outer glass shaft seal, see Repair Manual Group 64 Glass, Window Regulators in Elsa. • Remove the rear door glass, see Repair Manual Group 64 Glass, Window Regulators in Elsa. • Inspect the hole for the spreader plug in the glass for damage. (If there is damage to the hole in the glass, the glass must be replaced during this repair.) • Using the foil tape (part number AKL.433.014.01) or vinyl tape obtained locally, cut a 55 mm long and 6 mm wide strip. • Wrap the strip around the center of a new spreader plug (see Fig. 2). Figure 2 (Adhesive strip shown in red for clarity) Page 3 of 8 © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin • Measure the diameter of the new plug with the adhesive strip. The diameter must be approximately 13.4 mm (see Fig. 3). Figure 3 (Acceptable diameter after adding adhesive strip) • Insert the new plug into the glass using a rotating motion. Note: Make sure the adhesive strip doesn’t come loose when the plug is inserted. Page 4 of 8 © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Tip: The adhesive strip and spreader plug must be centered in the hole (see Figure 4). Figure 4 • Lock the expanding pin into the spreader plug according to the repair manual, see Repair Manual Group 64 Glass, Window Regulators in Elsa and check for a secure fit. • Install the rear door glass, see Repair Manual Group 64 Glass, Window Regulators in Elsa. • Operate the glass full travel at least 3 times to ensure proper operation. • Install the outer window shaft seal, see Repair Manual Group 64 Glass, Window Regulators in Elsa. • Install the inner window shaft seal, see Repair Manual Group 64 Glass, Window Regulators in Elsa. • Install the rear door trim panel, see Repair Manual Group 70 in Elsa. • Repeat procedure on opposite door. Page 5 of 8 © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Warranty To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and 1) Procedures Manual Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To Jetta 2011-2016 All All All All Golf/GTI/Golf R 2011-2014 All All All All Tiguan 2011-2016 All All All All Jetta SportWagen, Golf Wagon 2011-2014 All All All All SAGA Coding Claim Type: Use applicable Claim Type Service Number: 1) Damage HST Damage Location (Depends on Service No.) -- Use applicable when indicated in ElsaWeb (L/R) Code 6471 0018 Jetta (162, 163), Jetta SportWagen/Golf Wagon (AJ5) 3ME Golf/GTI/Golf R (5K1), Tiguan (5N1, 5N2) WWO 2) Parts Manufacturer 2) Jetta (162, 163), Jetta SportWagen/Golf Wagon (AJ5) 3) Labor Operation : 70732000 = 70 TU Remove and Install 2 Rear Door Trims 3) Labor Operation : 64601950 = 20 TU Remove and Install Left Rear Door Window 3) Labor Operation : 64601950 = 20 TU Remove and Install Right Rear Door Window Page 6 of 8 © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin 3) Labor Operation : 64735599 = 20 TU Replace Spreader Plug Includes • Modify Spreader Plug (left and right side) Golf/GTI/Golf R (5K1), Tiguan (5N1, 5N2) 3) Labor Operation : 70732000 = 70 TU Remove and Install 2 Rear Door Trims 3) Labor Operation : 64601950 = 30 TU Remove and Install Left Rear Door Window 3) Labor Operation : 64601950 = 30 TU Remove and Install Right Rear Door Window 3) Labor Operation : 64735599 = 20 TU Replace Spreader Plug Includes • Modify Spreader Plug (left and right side) Causal Part: Select Labor Operation 64735599 Diagnostic Time GFF Time expenditure 01500000 = 00 TU max. Road Test 01210002 = 00 TU 4) NO NO 01210004 = 00 TU Technical Diagnosis 01320000 = 00 TU max. NO Claim Comment: Input “As per Technical Bulletin 2039887” in comment section of Warranty Claim. 1) Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only 2) Code per warranty vendor code policy. 3) Labor Time Units (TUs) are subject to change with ELSA updates. 4) Documentation required per Warranty Policies and Procedures Manual. Page 7 of 8 © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Required Parts and Tools Part No: Part Description Quantity AKL 433 014 01 Protective Foil 0.1 6N0 839 511 Pin 2 No Special Tools required. Additional Information All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information. Page 8 of 8 © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.