NTB17-110

Service Bulletin Details

Public Details for: NTB17-110

2004 - 2015 titan; vibration at 40 ? 50 mph if you confirm a low frequency vibration at 40 ? 50 mph and the vehicle is equipped with the correct tires as shown on the tire and loading information label on the driver side body side out


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2014 NISSAN TITAN
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2013 NISSAN TITAN
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2012 NISSAN TITAN
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2011 NISSAN TITAN
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Models from 2004
2004 NISSAN TITAN
Classification:
Reference:
BT17-019
Date:
NTB17-110
October 17, 2017
2004 - 2015 TITAN; VIBRATION AT 40 – 50 MPH
APPLIED VEHICLES:
2004 – 2015 Titan (A60)
IF YOU CONFIRM
A low frequency vibration at 40 – 50 MPH
AND
The vehicle is equipped with the correct tires as
shown on the TIRE AND LOADING
INFORMATION LABEL on the driver side body
side outer panel (B-pillar), (see Figure A).
AND
All 4 tires have been verified to be within
specification for RH1 uniformity at or below 118
N (12 kg, 26.5 lbs.) as described in NTB11-062.
Tire and
loading
information
label
Figure A
ACTION
Replace the 2 rearmost cab body mounts, nuts, and bolts with the new ones listed in the
PARTS INFORMATION section of this bulletin.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/11
SERVICE PROCEDURE
1. Locate the 2 rearmost cab body mounts that will be replaced.
NOTE: Figure 1 shows Crew cab and Figure 2 shows King cab locations in red.
Crew cab
Front
Figure 1
King cab
Front
Figure 2
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NTB17-110
2. Raise vehicle on lift with lift pads placed
on the frame as shown in Figure 3.
Frame
Lift pad
Figure 3
3. In the next steps the steering wheel will be disconnected from the steering gear. Using a
suitable tool, secure the steering wheel to prevent steering wheel rotation.
WARNING: The spiral cable may be damaged if the steering wheel is turned when the
steering column is separated from steering gear assembly. Therefore secure the
steering wheel to prevent it from turning.
4. Remove steering column upper shaft pinch bolt shown in Figure 4.
5. Separate the upper shaft from the lower joint shaft.
Upper shaft
pinch bolt
Lower joint
shaft
Figure 4
6. Remove left and right side step rails if equipped.
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NTB17-110
Center bolt
7. Remove the left and right side rearmost
CAB body mount center bolt and outer
nuts.
NOTE: The OLD outer bolts are installed
from the top. The NEW outer bolts will
be installed from the bottom.
Center
bolt
Outer nuts
Figure 5
8. Loosen (do not remove) all other driver and passenger side CAB mount center bolts 3 4 full turns.
NOTE: In the following photos the driver side is shown. Passenger side is similar.
9. Utilizing two pole jacks, gently lift one
side of the vehicle body at pinch welds
to create enough clearance to remove
only one side rearmost cab body mount
and bolts.
CAUTION: Use wood blocks or similar
suitable tool to disperse the cab weight
onto the pole jacks.
Wooden beam
centered on
pinch weld
10. Remove rearmost cab body mount.
Figure 6
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NTB17-110
11. Determine the body type of the vehicle
you are working on.

King cab - Skip to Step 25.

Crew cab – Continue to Step 12.
Mounting
hole
12. Position the new upper rearmost cab
body mount in the center of the
mounting hole.
Upper rearmost
cab body mount
13. Temporarily lower the pole jacks to
prevent the upper rearmost cab body
mount from moving.
Figure 7
Unused holes
14. Using a straight edge or equivalent,
draw a line approximately half way
between original rearmost cab body
mount hole and unused hole along
edge of frame.
Original
mounting holes
Figure 8
15. Install the NEW lower rearmost cab
body mount center bolt.
16. Orient (rotate) the rearmost cab body
mount holes to align with the line
created in Step 14.
17. Hand tighten the center bolt.
Figure 9
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NTB17-110
18. Use spray paint through the holes of the
new rearmost cab body mount to mark
the locations where the new holes will
be drilled.
Figure 10
19. Remove the center bolt and set the new
lower rearmost cab body mount aside.
20. Utilizing pole jacks, gently lift vehicle
body at pinch welds and remove the
upper rearmost cab body mount.
21. Use a center punch on the center of the
marks to aid in drilling the new holes.
Center punch
and then drill
with
bit
with 1/8”
1/8 bit
22. Use a 1/8” drill bit to drill a pilot hole in
the center of the new hole locations.
Figure 11
Drill
Drill with
with 1/2
½” bit
bit
23. Drill the final hole using a 1/2” drill bit.
Figure 12
6/11
NTB17-110
24. Apply zinc rich primer to protect bare
metal.
NOTE: Zinc rich primer is listed in the
PARTS INFORMATION section of this
bulletin.
Figure 13
25. Install the new upper rearmost cab body mount.
King cab
Crew cab
Upper mount
Figure 14
Figure 15
26. Add Loctite® 243™ medium strength
threadlocking adhesive or equivalent to
the new outer bolts.
NOTE:
 Threadlocking adhesive is listed
in the Parts Information section
of this bulletin.

The center bolt does not require
threadlocking adhesive.
Figure 16
27. Install new lower rearmost cab body mount bolts and nuts.
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NTB17-110

Leave the center bolt 3-4 turns loose.
Crew cab
King cab
Figure 17
Figure 18
28. Lower pole jacks completely to allow vehicle cab to rest on the new rearmost cab body
mounts.
49.0 Nm (5.0 kg-m, 36.0 Ft-lb)
29. Torque the new rearmost cab body
mount outer bolts to the specifications
shown in Figure 19.
Figure 19
30. Repeat Step 9 through Step 29 on the opposite side, then continue to the next step.
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NTB17-110
31. Torque the all body mount center bolts as shown in Figure 20 for King cab, and Figure
21 for Crew cab.
(A) – 87.5 Nm (8.9 kg-m, 64.5 Ft-lb)
King cab
Figure 20
(A) – 87.5 Nm (8.9 kg-m, 64.5 Ft-lb)
Crew cab
Figure 21
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NTB17-110
CAUTION: If the steering wheel or front wheels have moved left or right with the upper
shaft and lower joint shaft disconnected then the spiral cable will have to be centered by
following Steps a, b, and c, below.
a. Slowly turn the steering wheel to the right until slight resistance is felt.
b. Turn to the left 2.5 turns.
c. Verify the front wheels are in the forward (straight ahead) position.
The front wheels, steering wheel, and spiral cable are now centered.
32. Install steering column pinch bolt and torque to 26.5 Nm (2.7 Kg-m, 19.5 Ft-lb).
33. Install step rails if equipped.
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NTB17-110
PARTS INFORMATION
DESCRIPTION
INSULT-BODY MTG 5TH, UPR
(Upper rearmost cab body mount)
INSULT-BODY MTG 5TH, LWR
(Lower rearmost cab body mount)
BOLT (Center)
BOLT (Side)
PART NUMBER
QUANTITY
95552-EZC0A
2
95553-EZC0A
2
95516-9FR0A
2
95516-EZC0A
4
NUTS (For Side Bolts)
08911-2401A
Local Source (1)
Zinc Rich Primer
(Shop supply)
Medium Strength Threadlocking
Local Source (2)
adhesive
(Shop supply)
(1) Use one of the following Zinc Rich Primers or an equivalent:

4
As Needed
As Needed
3M™ Zinc Spray 16-501
For help finding a local source for 3M™ products or obtaining an MSDS, contact
3M™ Automotive Aftermarket Division at 1-877-MMM-CARS.

CRC® Zinc-It® 18412.
For help finding a local source for CRC® products or obtaining an MSDS, contact
CRC® Customer Service Representative at 1- 800-272-8963.
NOTE: Do NOT submit a claim for Zinc Rich Primer as it is considered a shop
supply.
(2) Use Loctite® 243™ medium strength threadlocking adhesive or equivalent.
NOTE: Do NOT submit a claim for threadlocking adhesive as it is considered a shop
supply.
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
Replace Cab Mounts – Crew Cab
Replace Cab Mounts – King Cab
PFP
OP CODE
SYM
DIA
95553–EZC0A
BX6HAA
ZN
32
11/11
FRT
2.0
1.6
NTB17-110


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