A911525 2042506-

Technical Service Bulletin
91 Audi drive select, cruise control, navigation, Bluetooth, or voice recognition is not available
91 15 25 2042506/1 November 17, 2015.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3
2015 - 2018
All
Not Applicable
TT, A6, A7
2016 - 2018
All
Not Applicable
Condition
The customer complains of one or more of the
following conditions:
• Audi drive select functions cannot be selected
(Figure 1).
• Cruise control does not work (in A3 or TT only)
• Navigation is not activated (Figure 2).
• Bluetooth is unavailable.
• Voice recognition is unavailable (in all cars except
A3 cabriolet. For A3 cabriolet, see TSB 2038136).
Figure 1. Audi drive select functions unavailable and
greyed-out.
Figure 2. Navigation not activated message.
© 2015 Audi of America, Inc.
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Technical Background
Audi drive select, cruise control, navigation, Bluetooth, and voice recognition are functions controlled by activation
keys, which are obtained through the SVM Recovery Activation test plan.
The following scenarios can cause the issues listed in the Condition:
• Replacement of the data bus diagnostic interface (Gateway), J533 (address word 19), without running the SVM
Recovery Activation test plan, or if the test plan fails.
• Replacement of the information electronics control module 1 (MMI), J794 (address word 5F), without running
the SVM Recovery Activation test plan, or if the test plan fails.
• Replacement of the complete lock set in the vehicle without running the SVM Recovery Activation test plan, or
if the test plan fails.
Production Solution
Not applicable.
Service
In ODIS, run the SVM Activations test at FLASH
>> START FLASH >> SVM Activations >>
PERFORM TEST >> -2- Obtain existing
activations from server for replacement control
module (Figure 3). When prompted, select
“restore existing activations.”
If the complaint persists, reset terminal 30 (for
five minutes), then disconnect ODIS, roll the
windows up, and lock the car to allow the
vehicle systems to go to sleep. Allow the vehicle
to sit for at least two minutes before turning on
the ignition.
If the issue cannot be resolved, contact TAC.
Figure 3. Obtain existing activations from server for
replacement control module?
Warranty
This TSB is informational only and not applicable to any Audi warranty.
© 2015 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Additional Information
All parts and service references provided in this TSB (2042506) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2015 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.