A911374 2024323-
Service Bulletin Details
Public Details for: A911374 2024323-
Supersedes technical service bulletin group 91 number 12-61 dated october 1, 2012. Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issu
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Technical Service Bulletin 91 Parking assistance provides false warnings 91 13 74 2024323/3 February 5, 2013. Supersedes Technical Service Bulletin Group 91 number 12-61 dated October 1, 2012 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment All Audi 2005-2014 All Parking Aid Condition REVISION HISTORY Revision Date Purpose 3 - Revised header data (Added model years) Revised Service (Added info about stone chips) 2 10/1/2012 Revised header data (Added model years and models) 1 9/28/2010 Original publication Customer states one of the following: • Parking aid sporadically warns of obstacles when none exist. • Parking aid is inoperative or provides constant warning. Technical Background • Various parking aid sensor fitting issues. • Environmental conditions. Production Solution Not applicable. © 2013 Audi of America, Inc. Page 1 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Service Misaligned parking aid sensors or various vehicle mountings can cause parking aid malfunctions. This TSB provides diagnosis tips related to parking aid systems. 1. Verify that the coding within J446 – Parking Aid Control Module is valid for the equipment installed on the vehicle (i.e.: trailer hitch, tow bar, etc.). 2. Check the vehicle fault memory and proceed according to GFF. • If GFF identifies a problem with a specific sensor, proceed with the test plan. • If GFF does not identify a specific sensor, check MVBs in J446 – Parking Aid Control Module starting with MVBs for oscillation. MVBs for internal sensor oscillation (if applicable) (acceptable values = 0.8 to 1.5ms). If the oscillation is not within specification, proceed to step 10. MVBs for distance calculations (255 = no obstruction). If an obstruction is identified but none exists, proceed to step 3. Tip: Vehicles can be equipped with 4- or 8-channel parking aid systems. Refer to ElsaWeb for vehicle-specific information. 3. Check parking sensors for obvious issues: • Mechanical damage (stone chips, scratches). • Dirt, ice, foreign bodies, foil adhered to sensor. • Damage to the bumpers that may indicate an accident (or paint indicating a previous incident). Figure 1. Stone chips causing sensor failure. Tip: Exterior damage to the vehicle, including stone chips and scratches, is not covered by Audi Warranty. When painting sensors, the “special painting instructions” for parking sensors in the paint repair manual must be observed. © 2013 Audi of America, Inc. Page 2 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 4. Check for non-Audi Genuine Accessories which can interfere with parking aid operation, including: • Aftermarket towing bar. • Aftermarket lowering kit. • Aftermarket spoiler or air deflector. • Aftermarket bumper. 5. For 8-channel systems, check the installation of the front license plate holder for: • Protrusion. The license plate and holder must fit on flat. • Bent corners. Any bent-open corners may cause false readings. • Correct fit. Oversized license plate holders or frames can obstruct parking aid sensors. 6. Pressure check for a tight fit and correct attachment of the parking sensors. If the sensor is not snug or feels loose, remove the bumper and reinstall the sensor. Figure 2. A pressure check on a parking aid sensor. 7. Check that the decoupling ring is correctly seated. If the ring is folded or bulging, remove the bumper and reinstall the sensor. Figure 3. A correctly seated decoupling ring. © 2013 Audi of America, Inc. Page 3 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 4. An incorrectly seated decoupling ring (bulging). Figure 5. An incorrectly seated decoupling ring (folded). © 2013 Audi of America, Inc. Page 4 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 8. Verify that the sensor is centered inside of the mounting hole. If the sensor is mounted off-center, remove the bumper and reinstall the sensor. Figure 6. A correctly centered parking aid sensor. Figure 7. An off-center parking aid sensor. 9. Ensure the sensor sits flush with the bumper. If the sensor is recessed or bulging, remove the bumper and reinstall the sensor. Figure 8. A correctly installed parking aid sensor. © 2013 Audi of America, Inc. Page 5 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 9. A recessed parking aid sensor. 10. Re-evaluate the concern: • If an issue was identified and the concern was remedied, proceed to step 15. • If no issues were identified and the concern cannot be duplicated, proceed to step 15. • If the concern still persists, proceed to step 11. 11. Remove the bumper and check the connectors on the sensors, the socket box of the bumper, on the control unit for parking assistance and on the sound generator of the parking assistance for: • Corrosion. • Water ingress or water marks. • Bent-open pins. • Pushed-back pins. • Correct fit of plug seal. Tip: If a specific sensor is identified by the diagnostic tester, proceed forward for that specific sensor only. 12. Check the cables in the bumper for damage and sufficient length. Cables that are too short can cause damage to the harness. • If the cable is damaged, repair the cable using VAS Repair Kit 1978. • If the cable is too tight, correct the routing by moving the support clip so the cable is no longer under tension. Figure 10. A correctly installed cable with sufficient length. Figure 11. A sensor cable with insufficient length. © 2013 Audi of America, Inc. Page 6 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 13. Check the connectors on the parking sensors and the socket box for correct installation. If the connectors are not installed properly, reinstall. Figure 12. A correctly installed parking aid sensor connector. Figure 13. A parking aid sensor connector that is not seated correctly. 14. Re-evaluate the concern: • If an issue was identified and the concern was remedied, proceed to step 15. • If the concern still persists, swap affected parking aid sensors or control modules until issue is identified, remedy the concern, and proceed to step 15. 15. Various environmental factors can cause incorrect warnings. Notify the customer that the following may affect parking aid operation: • High plants and curbs. • Gravel paths, cobblestone paths, pot holes, grates, sharp bends in the road, slopes, driveways or ramps. • Water on the parking sensors. • Ice, snow on the parking sensor or the bumper. • Exhaust gases of the vehicle under certain weather conditions. • Conflicting ultrasound sources (pneumatic brakes on trucks, animal alarms, parking aid systems of other vehicles, etc.). • Fluorescent lighting. © 2013 Audi of America, Inc. Page 7 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Accounting for an incorrectly fitted license plate holder or for cleaning the sensors is not permitted under warranty. For the potential remounting of parking assist sensor, replacing of the parking assist sensor bracket, or repairing system wiring: Claim Type: Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 9175 Damage Code: 0010 Labor Operations: Remove and install rear parking aid sensor 9175 XXXX See Elsa Web for applicable TUs Remove and install front parking aid sensor 9175 XXXX See Elsa Web for applicable TUs Remove and install rear bumper 6369 19XX See Elsa Web for applicable TUs Remove and install front bumper 6329 19XX See Elsa Web for applicable TUs Lane Change Assist recalibration 9635 XXXX 70 TU Repair wiring harness 9175 4199 Max 30 TU GFF 0150 0000 Time stated on diagnostic protocol, max 30 TUs Road test prior to service procedure No allowance 0 TU Road test after service procedure No allowance 0 TU (if necessary) Diagnostic Time: Technical diagnosis at dealer’s discretion (Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details) Claim Comment: As per TSB #2024323/3 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. © 2013 Audi of America, Inc. Page 8 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Additional Information All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information. © 2013 Audi of America, Inc. Page 9 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.