JTB00552NAS4
Service Bulletin Details
Public Details for: JTB00552NAS4
Situation: in response to customer feedback on the performance of the incontrol touch pro? System, jaguar land rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa
Models from 2018
2018 JAGUAR F-PACE |
2018 JAGUAR XE |
2018 JAGUAR XF |
2018 JAGUAR XJ |
Models from 2017
2017 JAGUAR F-PACE |
2017 JAGUAR XE |
2017 JAGUAR XF |
2017 JAGUAR XJ |
Models from 2016
2016 JAGUAR XF |
2016 JAGUAR XJ |
Page 1 of 19 JTB00552NAS4 03 OCT 2017 INFORMATION https://topix.jaguar.jlrext.com/topix/service/document/823983 11/1/2017 Page 2 of 19 MODEL: MODEL YEAR: VIN: ASSEMBLY PLANT: https://topix.jaguar.jlrext.com/topix/service/document/823983 APPLICABILITY: 11/1/2017 Page 3 of 19 seat massage program seat massage program icon NOTE: https://topix.jaguar.jlrext.com/topix/service/document/823983 11/1/2017 Page 4 of 19 NOTE: https://topix.jaguar.jlrext.com/topix/service/document/823983 11/1/2017 Page 5 of 19 NOTES: ◾ ◾ DESCRIPTION SRO TIME (HOURS) CONDITION CODE CAUSAL PART NOTE: DIAGNOSTIC PROCEDURE 'A': SDD This Diagnostic Procedure is for vehicles requiring the Jaguar Land Rover-approved diagnostic tool with Symptom Driven Diagnostics (SDD) only. NOTES: https://topix.jaguar.jlrext.com/topix/service/document/823983 11/1/2017 Page 6 of 19 ◾ ◾ CAUTIONS: ◾ ◾ ◾ ◾ ◾ ◾ https://topix.jaguar.jlrext.com/topix/service/document/823983 11/1/2017 Page 7 of 19 NOTES: ◾ (✓ ✓) ◾ ◾ CAUTIONS: ◾ ◾ https://topix.jaguar.jlrext.com/topix/service/document/823983 11/1/2017 Page 8 of 19 XF (X260) VIN Y24769-Y42791 ONLY Service Functions 1 Car configuration management - Session active car configuration 2 All Vehicles CAUTIONS: ◾ ◾ (✓ ✓) NOTE: 1 Diagnosis https://topix.jaguar.jlrext.com/topix/service/document/823983 11/1/2017 Page 9 of 19 2 Electrical - Information and entertainment system - Entertainment system Datalogger 3 Extras Extras 4 Configure existing module - InControl 5 Touch Pro NOTES: ◾ ◾ NOTE: https://topix.jaguar.jlrext.com/topix/service/document/823983 11/1/2017 Page 10 of 19 TROUBLESHOOTING NOTE: 1 2 Service functions Entertainment system - InControl Touch Pro (✓ ✓) Infotainment master controller - Erase and learn variant configuration 1 (✓ ✓) 2 https://topix.jaguar.jlrext.com/topix/service/document/823983 11/1/2017 Page 11 of 19 Complete vehicle - Clear all stored diagnostic trouble codes Settings 1 All settings 2 Features Live 3 4 Delete Live 5 Yes 1 Navigation 2 Settings 3 Navigation Settings 4 Edit profile Contacts 5 6 Edit 7 Check all 8 Delete 9 1 Session 2 Close session 3 Transit mode https://topix.jaguar.jlrext.com/topix/service/document/823983 11/1/2017 Page 12 of 19 DIAGNOSTIC PROCEDURE 'B': PATHFINDER This Diagnostic Procedure is for vehicles requiring the Jaguar Land Rover-approved diagnostic tool with PATHFINDER only. Diagnostic Procedure changes are extensive and therefore not highlighted. CAUTIONS: ◾ ◾ ◾ ◾ ◾ NOTES: https://topix.jaguar.jlrext.com/topix/service/document/823983 11/1/2017 Page 13 of 19 ◾ ◾ CAUTION: NOTE: NOTE: https://topix.jaguar.jlrext.com/topix/service/document/823983 11/1/2017 Page 14 of 19 CAUTION: NOTE: ECU Diagnostics Infotainment Master Controller [IMC] Update ECU NOTES: ◾ https://topix.jaguar.jlrext.com/topix/service/document/823983 11/1/2017 Page 15 of 19 ◾ TROUBLESHOOTING Settings 1 All settings 2 Features Live 3 4 Delete Live 5 Yes 1 Navigation 2 Settings 3 Navigation Settings 4 Edit profile 5 Contacts https://topix.jaguar.jlrext.com/topix/service/document/823983 11/1/2017 Page 16 of 19 6 Edit 7 Check all 8 Delete 9 Transit mode 1 2 Exit TROUBLESHOOTING: ERROR CODE CONCERN ACTION REQUIRED NOTE: https://topix.jaguar.jlrext.com/topix/service/document/823983 11/1/2017 Page 17 of 19 ERROR CODE CONCERN ACTION REQUIRED (✓ ✓) NOTE: (✓ ✓) https://topix.jaguar.jlrext.com/topix/service/document/823983 11/1/2017 Page 18 of 19 ERROR CODE CONCERN https://topix.jaguar.jlrext.com/topix/service/document/823983 ACTION REQUIRED 11/1/2017 Page 19 of 19 ERROR CODE CONCERN ACTION REQUIRED NOTE: (✓ ✓) https://topix.jaguar.jlrext.com/topix/service/document/823983 11/1/2017