K75024255

Service Bulletin Details

Public Details for: K75024255

During extended periods of idling, engine speed may increase for a short time without any external command to do so.


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Models from 2018
2018 MACK MRU
Solution K75024255
Tuesday, December 5, 2017 9:02:53 PM CET
Solution
Title (customer effect)
Mack Chassis - Engine Idle Speed Ramps Up To 1100 RPMs With No Driver Input Smart Idle - US10 And Newer
Cause
During extended periods of idling, engine speed may increase for a short time without
any external command to do so.
Solution
Overview
A chassis equipped with a Mack engine will increase engine speed periodically when the
truck is idling for an extended amount of time. This is controlled by the Smart Idle
function. When the Smart Idle function is active, Low Voltage Fault Protection is also
active. System voltage is monitored, and if low voltage is observed, engine speed is
automatically commanded to ramp to 1100 RPM for 300 seconds (5 minutes) in order to
increase alternator load and recharge the batteries.
Repair
If the chassis is entering smart idle excessively:
1. Check and confirm that system voltage is not dropping below 12.8 volts DC
during extended idle.
2. Load test the batteries.
3. Ensure the alternator is functioning correctly.
4. A voltage drop test may be required if the batteries and alternator are found to
be good to determine if there is excessive drain on the system, which may
indicate:
• A short in a harness or connector
• A component drawing excessive power
• Too many accessories operating simultaneously
• This may include items plugged in in the cab or bunk
Interna
l
comm
ents
(BO)
Smart Idle Parameters, Enabling and Disabling
Solution visibility
Dealer distribution
Function(s)/component(s) affected
Function affected
engine , battery/power supply , low voltage disconnect , CV electronic control unit , 1
1 0 EMS , MID 128 – EMS , MID 144 – VECU , EECU , VECU , Diagnostic tool
Function Group
Function Group
2841 Electronic Control Unit , 365 entire vehicle control system
Customer effect
Main customer effect
engine speed , power supply , calibration/programming/pairing/missing operation , diag
nostics/methodology
Engine speed
does not exceed a certain number of revs , unstable idle speed
Conditions
Vehicle operating mode
stationary speed , when stationary
Administration
Author
RU4469V
Dealer ID
RU4469V
Last modified by
RU4469V
Creation date
03-11-2017 18:11
Date of last update
03-11-2017 18:11
Status
Published
NA_MACK_Vehicle_Range
NA_MACK_Vehicle_Ran
ge
Engine family
Cabover , LR , LEU , MRU , Conventional , CHU , CXU , GU , TD
Engine family
Mack , MP7 , MP8 , MP10
Emission Standard
Emission Standard
US17 GHG , US14 CNG , US16 , US15 , US10 , US13 OBD , US14 GHG


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