PIC5650D

Bulletin No.: PIC5650D
Published date: N/A
Preliminary Information
PIC5650D Diagnostic Tip - Security Light On Intermittently / No Crank/No Start Or Start Stall / Keyless
Access Vehicles May Display No Remote/Fob Detected / Poor Or No RKE Range / Service TPM
Models
Brand:
Model:
Model Years:
VIN:
from
Engine:
to
Transmissions:
Buick
Cascada
2016 - 2018
All
All
All
All
Buick
Enclave
2008 - 2018
All
All
All
All
Buick
Encore
2013 - 2018
All
All
All
All
Buick
Envision
2016 - 2018
All
All
All
All
Buick
LaCrosse
2010 - 2018
All
All
All
All
Buick
Regal
2011 - 2017
All
All
All
All
Buick
Verano
2012 - 2017
All
All
All
All
Cadillac
ATS
2013 - 2018
All
All
All
All
Cadillac
CTS
2008 - 2018
All
All
All
All
Cadillac
CT6
2016 - 2018
All
All
All
All
Cadillac
DTS
2007 - 2011
All
All
All
All
Cadillac
Escalade Models
2007 - 2018
All
All
All
All
Cadillac
SRX
2010 - 2016
All
All
All
All
Cadillac
STS
2007 - 2011
All
All
All
All
Cadillac
XT5
2017 - 2018
All
All
All
All
Cadillac
XTS
2013 - 2018
All
All
All
All
Chevrolet
Avalanche
2007 - 2013
All
All
All
All
Chevrolet
Bolt EV
2017 - 2018
All
All
All
All
Chevrolet
Camaro
2010 - 2018
All
All
All
All
Chevrolet
Colorado
2015 - 2018
All
All
All
All
Chevrolet
Corvette
2005 - 2018
All
All
All
All
Chevrolet
Cruze
2011 - 2018
All
All
All
All
Chevrolet
Equinox
2010 - 2018
All
All
All
All
Chevrolet
Malibu
2013 - 2018
All
All
All
All
Chevrolet
Silverado
2007 - 2018
All
All
All
All
Chevrolet
Suburban
2007 - 2018
All
All
All
All
Chevrolet
Sonic
2012 - 2018
All
All
All
All
Chevrolet
Tahoe
2007 - 2018
All
All
All
All
Chevrolet
Trax
2013 - 2018
All
All
All
All
Chevrolet
Traverse
2009 - 2018
All
All
All
All
Chevrolet
Volt
2011 - 2018
All
All
All
All
GMC
Acadia
2007 - 2018
All
All
All
All
GMC
Canyon
2015 - 2018
All
All
All
All
GMC
Sierra
2007 - 2018
All
All
All
All
GMC
Terrain
2010 - 2018
All
All
All
All
GMC
Yukon Models
2007 - 2018
All
All
All
All
Saturn
Outlook
2007 - 2010
All
All
All
All
Supersession Statement
This PI was superseded to add the Chevy Malibu. Please discard PIC5650C.
Condition / Concern
A customer may comment on any of the following complaints:
- Intermittent no crank
- Intermittent no start, or start and stall
- Security / Theft light / Message
- Poor or no RKE range
- Keyless or passive entry/start inoperative
- No Fob Detected message
- Service Tire Pressure Monitor message
- Any of the following DTC's: B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
Note: On vehicles equipped with keyless/passive start, the vehicle will start if the fob is placed in the fob pocket.
In most cases, these concerns cannot be duplicated.
The above systems use Radio Frequency (RF) to transmit information. Some aftermarket devices cause Radio Frequency Interference (RFI), which
can "jam" the radio frequency being transmitted.
Listed below are a number of aftermarket devices that can cause RFI. In many cases, these types of devices will be attached to the customer's key
ring and could be removed from the key ring or from inside the vehicle when the customer drops the vehicle off for service.
- Vehicle immobilizer keys from other vehicles
- Keyless access transmitters from other vehicles
- Interstate/bridge toll passes
- Gate/door passes to allow access to pools, driveways, entry doors, etc.
- Community/parking access cards
- Fuel station speed passes
- Building access swipe cards/ transponder devices
Additional items to be aware of:
- Aftermarket LED dome, tail, turn, stop, strip, floor, door, Logo, head lights
In many cases, when the LED lighting is turned on it can interfere with a RF signal. Example, RKE inoperative after the first fob button press. When
the RKE fob button is pressed the dome lights may turn on, which if equipped with an aftermarket LED dome light, it can interfere with any
additional fob button presses.
- Certain cell phone chargers
- USB power banks
- USB flash lights
- Fans (12 volt or 110 volt)
- Any type of USB, 12 volt or 110 volt chargers
Recommendations / Instructions
Important: Do not replace any parts for this concern prior to duplicating the concern and reviewing the following information:
Before any in depth diagnosis is performed, question the customer or inspect the vehicle for any types of aftermarket equipment, like
shown above, which could cause RFI. These items need to removed and/or disconnected from the vehicle.
It is possible to get RFI from transponders or other frequency emitting devices in the area. An RFI meter is available from the
aftermarket that can be utilized as an aid to locate the stray RFI signals. See photo below for image of the meter.
Important: Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device
complies with Part 15 of the FCC Rules. Examples, of where this info may be found depend on the model and/or year. This may be
found under Immobilizer Operation, Keyless Entry, Keyless Access, or Radio Frequency Statement sections.
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