5NP-E3P6N-01

To:
Hyundai Dealership General Managers, Sales Managers,
Service Managers, Parts Managers, and Warranty
Administrators
From:
Hyundai Motor America
Date:
12/13/17
Subject: Service
Campaign
T2R
–
Genesis
&
Equus
Anchor
Pretensioner Label Installation (TSB# 17-01-072)
Hyundai Motor America is conducting a Service Campaign to install
warning labels on the driver’s and/or passenger’s seat belt
assemblies on 2009-14 Model Year Genesis sedan and 2011-16 Equus
vehicles. Service Campaign T2R provides a service procedure to
install warning labels on the front seat belt assemblies.
In order to identify only those vehicles affected by Service
Campaign T2R, it will be necessary to access Hyundai Motor
America’s “Warranty Vehicle Information” screen via WEBDCS before
starting the repair. The “Warranty Vehicle Information” screen
will identify affected vehicles with an open Service Campaign
T2R.
A listing of VEHICLES is also located on WEBDCS, SERVICE tab,
select INFORMATION, and select UNCOMPLETED CAMPAIGN VIN LISTING –
Retailed.
TSB# 17-01-072 is available on hyundaitechinfo.com as of December
13, 2017. It contains instructions on performing the service and
submitting the campaign claim.
An initial shipment of Equus labels began shipping on December
13th to dealers. The Genesis sedan labels are the same ones used
in recall 160/169. Additional labels can be ordered from your
Facing PDC. Labels will be placed on “Campaign Parts Management”
(CPM).
It is IMPORTANT TO SUBMIT A CAMPAIGN CLAIM FOR EACH VEHICLE
SERVICED so your dealership can be compensated for your work and
Hyundai can maintain accurate records of campaign completions.
LEGAL LIABILITY NOTICE: You are required to keep confidential
any and all information and documents provided to you by Hyundai
Motor America in the conduct of carrying out work for this
service campaign. Hyundai Motor America dealers may use owner
information provided for the campaign only for the purpose of
conducting and performing this service campaign, and for no other
purpose.
Hyundai appreciates your cooperation and support. Questions may
be directed to your District Parts and Service Manager or
Warranty HELPREP line at 1-877-446-2922.
HYUNDAI MOTOR AMERICA