LTB01139NAS1

12/20/2017
LTB01139NAS1 - Clock Inoperative or Not Displayed on Touchscreen | TOPIx
LT B 0 1 1 3 9 N A S 1
TECHNICAL BULLETIN
20 DEC 2017
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians
with the knowledge, tools, and equipment required to do the job properly and safely. It informs these
Technicians of conditions that may occur on some vehicles, or provides information that could assist in
proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a
Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land
Rover service facility to determine whether this bulletin applies to a specific vehicle.
I N F O R M AT I O N
SECTION:
419-00: Electronic Feature Group
S U B J E C T/ C O N C E R N :
Clock Inoperative or Not Displayed on Touchscreen
AFFECTED VEHICLE RANGE:
MODEL:
Discovery Sport (LC)
MODEL YEAR:
2015
VIN:
501001-546084
https://topix.landrover.jlrext.com/topix/content/document/view?id=863197
ASSEMBLY PLANT:
Halewood
APPLICABILITY:
Vehicles With: InControl Touch
1/4
12/20/2017
LTB01139NAS1 - Clock Inoperative or Not Displayed on Touchscreen | TOPIx
MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
The Touchscreen clock may be inoperative or not displayed.
CAUSE:
This may be caused by a software error within the InControl® Touch Audio Head Unit (AHU).
ACTION:
Should a customer express this concern, follow the Diagnostic Procedure below.
PA RTS :
No Parts Required
TOOLS:


Jaguar Land
Rover-approved
Midtronics battery
power supply
Jaguar Land
Rover-approved
diagnostic tool
with latest SDD
Software
Management Pack
WARRANT Y:
NOTES:
https://topix.landrover.jlrext.com/topix/content/document/view?id=863197
2/4
12/20/2017
LTB01139NAS1 - Clock Inoperative or Not Displayed on Touchscreen | TOPIx
Repair procedures are under constant review, and therefore times are subject to change;
those quoted here must be taken as guidance only. Always refer to JLR claims submission
system to obtain the latest repair time.
The JLR Claims Submission System requires the use of causal part numbers. Labor only claims
must show the causal part number with a quantity of zero.
DESCRIPTION
Audio control module (front) - Configure
SRO
86.90.37
TIME (HOURS)
0.7
CONDITION CODE
42
CAUSAL PART
LR060967
NOTE:
Normal Warranty procedures apply.
DIAGNOSTIC PROCEDURE: SDD
This Diagnostic Procedure is only for vehicles requiring the Jaguar Land Rover-approved
diagnostic tool with Symptom Driven Diagnostics (SDD).
CAUTIONS:
A Jaguar Land Rover-approved Midtronics battery power supply must be connected to the
vehicle battery during diagnosis / module programming.
All ignition ON/OFF requests must be carried out. Failure to perform these steps may cause
damage to control modules in the vehicle.
1
Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle
battery.
2
NOTE:
The Jaguar Land Rover-approved diagnostic tool must be loaded with SDD152.00
Software Management Pack v285 (or later).
https://topix.landrover.jlrext.com/topix/content/document/view?id=863197
3/4
12/20/2017
LTB01139NAS1 - Clock Inoperative or Not Displayed on Touchscreen | TOPIx
Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle and begin a new
session.
3
Follow all on-screen instructions, allowing the diagnostic tool to read the VIN, identify the
vehicle, and initiating the data collect sequence.
4
If the hyperlink is not available:
1 Select Diagnosis from the Session Type screen.
2 Select the Selected Symptoms tab.
3 Select one of the following symptoms:
Electrical - Information and entertainment system - Touch screen display
4 Select continue.
5 Select the Recommendations tab.
6 Select Run to perform the 'Configure existing module - Audio head unit - Low line'
option.
5
Follow all on-screen instructions until the application completes successfully.
1 When prompted, select the Clear DTCs option following completion of the software
download.
2 When all tasks are complete, go to the next Step.
6
Exit the current session.
1 Select the Session tab.
2 Select the Close Session option.
7
Disconnect the diagnostic tool and battery power supply from the vehicle.
https://topix.landrover.jlrext.com/topix/content/document/view?id=863197
4/4